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“Great staff Great Stay”

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New York - New York Hotel and Casino
Ranked #49 of 262 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Montrose, Pennsylvania, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great staff Great Stay”
Reviewed August 28, 2013

Great stay during last night of a long week's travel on family type business. I enjoyed the choices of bars/food/entertainment/casino slots/and had great jacuzzi to relax me (I arrived after spa normal hours). The MyLife card was offered to me as played the slot machines in the wee hours. I hope to return for more fun in the next year.

Room Tip: Although I prefer non-smoking, the line at check in allowed me to be upgraded to a penthouse view (l...
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  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane R, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, September 3, 2013
Thank you for sharing your kind words with us here at New York New York! Mlife is a great program and I am thrilled that you saw how rewarding membership can be! New York New York works hard to be a one stop destination so it is great that we were able to provide that to you during your recent stay with us. We constantly receive rave reviews about our eateries and entertainment options and we hope you will come back in the near future to experience all of them! We look forward seeing you again!
Best Regards,
Lauren Dowell
Guest Relations
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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16,384 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Calgary, Canada
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 28, 2013

I was impressed with this hotel. I was not expecting too much after reading a few reviews but i was surprised to find the room smelling fresh and clean. My only concerns were the two chairs in the room. There was stains of different colors on them. We just pushed them against a wall and did not use them during our stay. Besides the chairs, the rest of the room was clean. We had trouble with the air conditioning but that was fixed the very same day.
It's a huge hotel and we did not even feel the need to leave to hotel to eat as they have a very good variety of restaurants in the building. Because of the size of the hotel and the number of people in it, I was a bit concerned about having a good night of sleep. That was not a problem. It was surprisingly very quiet on our floor.
They have many elevators in the hotel which keep elevator traffic very low. It's great! The biggest inconvenience for us was the pool elevator. We were on the 27th floor and had no access to the pool. We had to go to 3rd floor and then walk quite a distance to get to the pool elevator. Not really fun to walk soak and wet all around the hotel just to find an elevator that will get you to your floor. Overall, we had a good stay.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SunWorshiper_41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas, Usa
1 review
Reviewed August 28, 2013

This hotel always has been good for us.
We head back there year after year. The location for us works the best. Nine fine Irishmen is always a must.
Rooms have always been comfortable. In the past we have always upgraded the room when when got there but this time the upgrade was not available we still were not disappointed in the room. It turn out great.





  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cumnock
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 28, 2013

just back from a fantastic holiday in Las Vegas, this Hotel offered excellent value for money. The rooms were lovely great size with a lovely bath and shower. Rooms were cleaned daily and beds changed when you wished.
There was a swimming pool which wasn't huge but there was never any trouble getting a sun lounger.
There were a few eating places in the Hotel which offered excellent value for money and lots of variety.
Would recommend this Hotel to family and friends as it is situated in a great place on the strip and offers value for money .

Room Tip: rooms in the empire tower are closest to the pool and reception
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank evycumnock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 28, 2013

The hotel is in a great location and the room was very nice. Very good variety of restaurants and attractions. I would recommend NewYork New York for a Las Vegas stay. The casino area was nice as well.

Room Tip: We were on a higher floor, but the room was nice.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaflintct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gig Harbor, Washington, Usa
1 review
Reviewed August 28, 2013

Very comfortable and relaxed. We would stay here again the next time we are in Vegas. Staff is friendly and makes you feel welcome. Front desk can be crowded upon check-in so be patient. Room upgrades are possible and reasonably priced.


Room Tip: Do not be afraid to upgrade is possible.
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Stayed August 2013, traveled with family
Helpful?
Thank Dean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane R, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, September 3, 2013
Thank you for taking your valuable time to review New York New York. We are thrilled to hear that you enjoyed your recent stay with us! Our staff works hard to ensure exceptional Guest service and your kind words confirm their efforts. We have gone ahead and passed along your comments regarding Front Desk to the management department. This allows us to reevaluate some of our practices and will help us prevent these issues from happening in the future. We hope that you were able to experience an upgraded room for a reasonable price! Many of our rooms have been recently renovated so it is great to hear any feedback! We truly hope to welcome you back to New York New York in the near future!
Best Regards,
Lauren Dowell
Guest Relations
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medellin, Colombia
Level 3 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 28, 2013

The location was great if you want to be right in the heart of the strip. This hotel is cheap but you get what you pay for. Poorly cleaned room, the toilet wasn't working but they fixed right away. Denys is just across the street, so if you don't feel adventurous and you want a cheap meal, go there! I really recommend Zumanity, it is a great show and the bartenders were good and fast. It's a decent hotel, but if you can afford it, go to MGM or the Bellagio, they are way better than the NYNY.

Room Tip: Higher floors have less noise
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank maria clara a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New York - New York Hotel and Casino

Property: New York - New York Hotel and Casino
Address: 3790 Las Vegas Boulevard South, Las Vegas, NV 89109-4338
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Las Vegas
#20 Casino Hotel in Las Vegas
#24 Luxury Hotel in Las Vegas
#25 Spa Hotel in Las Vegas
#31 Family Hotel in Las Vegas
#35 Romantic Hotel in Las Vegas
#42 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — New York - New York Hotel and Casino 4*
Number of rooms: 2024
Reservation Options:
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Also Known As:
New York - New York Hotel Las Vegas
New York Resort
New York Las Vegas
New York New York Las Vegas
Ny Casino
New York Hotel Las Vegas

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