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“Great hotel always busy” 4 of 5 bubbles
Review of MGM Grand Hotel and Casino

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MGM Grand Hotel and Casino
Ranked #66 of 267 Hotels in Las Vegas
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel always busy”
4 of 5 bubbles Reviewed August 11, 2014

Big bustling modern hotel at South end of strip. Lots of restaurant choices varying from very pricey to fast food. Hotel very happy if you bring in anything from outside. Only mistake we made was we stayed too long 4-7 days in Vegas is enough but sure glad we went. Lots of partying young people and punters who like a gamble-not really suitable for families

Room Tip: Rooms on North Tower excellent
See more room tips
Green Features: Reports Green key certified. Hotel do not replace towels in rooms if left hung up
  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Radish186470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, August 13, 2014
Dear Radish186470:

With exceptional resort amenities, diverse attractions, and alluring dining options, MGM Grand is a popular resort destination, indeed. We are so happy you enjoyed your time with us, and hope to serve you again in the future.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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16,616 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Edmonton
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed August 11, 2014

I travel to Vegas frequently and was disappointed with our stay at MGM this past weekend.
First the positive - VIP Entrance, Limo pickup at airport, Lazy River/pools.
The main reason I am put off is the housekeeping was horrible. When we checked out there were chips on the floor - I called housekeeping and they came and cleaned up. Next morning - had shower took a towel and it was completely stained. Our tub shower wasn't working properly as well. Complained again - also complained at VIP room. Finally noticed that our sheets in the bed had blood stains on them. Wish there was a 24 hour sit down food option - the place I remembered being open all night is only breakfast/lunch now. I do like MGM but was extremely disappointed with our room. Back to Aria I go

  • Stayed August 2014, traveled with friends
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank bellek18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, August 12, 2014
Dear bellek18:

We apologize for the in-room cleanliness issues you encountered during your recent visit to MGM Grand. Please know the housekeeping shortfalls and maintenance complications you endured are not representative of the standards we strive to provide our guests. We appreciate your feedback in these matters and hope to more effectively serve you in the future.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 11, 2014

MGM like a small town with over 5,000 rooms. Overall great hotel, great pool especially if travelling with teens. Rooms clean, beds comfortable. Plenty of restaurants & pubs located within hotel. Starbucks in hotel & convenience store next to hotel on strip with prices much better than hotel convenience store.

  • Stayed August 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ann V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, August 12, 2014
Dear Ann V:

MGM Grand offers an impressive resort destination experience by providing fabulous accommodations, a huge selection of dining options, and unmatched amenities, like our wildly popular Grand Pool complex. We are so happy you and your family enjoyed your time with us, and hope to serve you again soon.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
1 review
5 of 5 bubbles Reviewed August 11, 2014

My parents and two of my friends and myself went on a 5 day trip to Las Vegas for my dad's birthday. From the moment we arried the MGM was perfect! It was my 2nd time there and my friends first. It didn't disappoint by any means. HIGHLY RECOMMEND FOR EVERY TYPE OF PERSON!

  • Stayed August 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phila pa
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 11, 2014 via mobile

Stayed at this hotel at the end of our vacation and loved it! Check in was a little long (30 minutes) but other than that or was great! Room was beautiful with a view of the strip. Clean, well appointed, comfortable. Casino was nice too... Not as smokey as some. Comps were generous and staff was friendly and helpful . Spent time at pools which have to be best on Vegas! Had 14 yr old girl with is and she enjoyed it as well! Location is very good and I think it's at the better end of the strip

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelmompa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, August 12, 2014
Dear travelmompa:

We are delighted to hear about your awesome time at MGM Grand. Our innovative M life program makes enjoying the VIP experience easy, with generous comps, and rewards. We also boast plush accommodations, and our casinos and Grand Pool complex are great places to enjoy the best Las Vegas has to offer. Thank you for sharing your comments, and please come see us again soon.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 11, 2014

Love this hotel has everything you need. Its located in a great area defiantly on the strip. there is always something going on at the mgm. Great food choices open 24/7. rooms were amazing and has everything you need.

  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank r F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, August 12, 2014
Dear r F:

We love your review, and we love the chance to provide you the resort destination experience you truly deserve. MGM Grand offers outstanding amenities, attractions, and service. With so much to enjoy, there is always a great reason to return to MGM Grand. Please, hurry back!

Sincerely


The Guest Experience Department
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelan, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 11, 2014

I really enjoyed this stay at MGM, I had a GREAT room at a great rate and the pools are fantastic. The room was comfortable, plenty of room at the pools, relaxing and enjoyable. The conference center is great and the conference staff superb.

  • Stayed August 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Summercamp2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, August 12, 2014
Dear Valued Guest:

We want every stay at MGM Grand to be a great stay. Your generous commentary is truly encouraging because our mission is to make each experience feel memorable, whether you stay for business or pleasure. Thank you for sharing your insights, and please visit again soon.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MGM Grand Hotel and Casino

Property: MGM Grand Hotel and Casino
Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Las Vegas
#29 Casino Hotel in Las Vegas
#29 Luxury Hotel in Las Vegas
#31 Business Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
TripAdvisor is proud to partner with MGM Domestic, Booking.com, Priceline, Travelocity, Odigeo, Prestigia, HotelTravel.com, Hotels.com and Jetsetter so you can book your MGM Grand Hotel and Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino

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