We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Another fantastic stay !” 5 of 5 bubbles
Review of MGM Grand Hotel and Casino

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
MGM Grand Hotel and Casino
Ranked #67 of 264 Hotels in Las Vegas
Certificate of Excellence
scotland
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Another fantastic stay !”
5 of 5 bubbles Reviewed July 13, 2014

Just returned from a week's holiday at the MGM Grand. This is the third time we've stayed at this Hotel and as before, we had a ball. Although check in can be busy, it runs smoothly and organised so the wait doesn't seem that long. We were upgraded to a Grand Tower Room and were over the moon with it. We had a fantastic view overlooking Mandalay Bay. The staff at the Hotel are very helpful and friendly and nothing is too much bother. The casino in the hotel is, in our opinion, one of the best and the waitresses are very pleasant and grateful for whatever tips you wish to give them. We are now officially hooked on Vegas and if we manage to return next year, we will definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank mudzerooski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, July 14, 2014
Dear mudzerooski:

Thank you for enjoying another fantastic experience here at MGM Grand. We work hard to make every visit a special occasion. Our mission is to offer attentive customer service and premiere resort amenities, because we want every guest to enjoy an unforgettable stay. Your commentary is appreciated, and we hope you will return soon.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

17,320 reviews from our community

Traveler rating
    7,650
    5,642
    2,431
    938
    659
See reviews for
3,047
6,700
611
2,143
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4,099)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dallas, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed July 13, 2014

Wish I'd had the same experience as my friend and chorus-mate Bob Volpe...I "checked out" but I can't seem to "leave". One thing after another, post-checkout...from condescending and rude "front-desk" person "Kim" to phantom extra day charge mysteriously appearing on Amex statement. I paid in full upon checkout with a Visa card. Check your card "activity"...I smell a rat.

Room Tip: Ask to be near elevator and hope your neighbors don't so much as talk above a medium level of vo...
See more room tips
  • Stayed July 2014, traveled with friends
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank jus4fundon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvan Lake, Alberta
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 13, 2014

MGM always makes us feel at home and treats us great. Our suite was amazing and the staff at MGM make you feel great. Cirque de soleil Zarkana and jersey boys was outstanding. Food was great. Tried many of the in house restaurants and were quite satisfied with food quality and service




  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Patty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, July 14, 2014
Dear Patty G:

We want MGM Grand to be your home away from home here in Las Vegas. With fabulous amenities, attentive customer service, and the best entertainment around, we work hard to make each stay feel exceptional. It is great to know how you enjoyed your time, and we hope you return soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed July 13, 2014 via mobile

The hotel has all the amenities one would expect from a grand hotel in Las Vegas. However, after staying there for a few days, it's extremely easy to get lost anywhere in the hotel because it's as large as a small city! Even those with good navigational skills will constantly get lost here. All the time. This is not a place I would take kids. The fact it's so large and so easy for adults to get lost, I don't think kids have a chance if they're not accompanied by an adult. It would be to easy to lose your kids here if they want to go off and explore on their own.

Stayed August 2013, traveled with family
Helpful?
2 Thank TheJurisDoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, July 14, 2014
Dear TheJurisDoctor:

MGM Grand is a spacious and impressive resort destination to be certain. We offer an enviable selection of the best amenities, attractions, and entertainment options for our guests to enjoy. We do regret you found navigating our facility so difficult. Please know every member of our team is happy to help with directions, suggestions, or simply a friendly smile. We hope you will reconsider a stay at MGM Grand, the next time you are in Las Vegas.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
79 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 13, 2014

I was there for about a week for the Barbershop Harmony Society convention, very nice for everything to be under one roof. In the beginning it was slightly aggravating due to the price on the confirmation email being only part of the cost, but the guy checking me in helped me out a bit. The room was pretty nice nothing extraordinary, but it was quiet. Plus the room darkening curtains were a huge plus. If you're going to Vegas I can recommend this hotel.

Room Tip: I stayed in the grand towers for the price couldn't ask for much better on the strip.
See more room tips
  • Stayed July 2014, traveled with friends
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review, July 14, 2014
Dear TheJurisDoctor:

MGM Grand is a spacious and impressive resort destination to be certain. We offer an enviable selection of the best amenities, attractions, and entertainment options for our guests to enjoy. We do regret you found navigating our facility so difficult. Please know every member of our team is happy to help with directions, suggestions, or simply a friendly smile. We hope you will reconsider a stay at MGM Grand, the next time you are in Las Vegas.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed July 13, 2014

We stayed in a couple of hotels during our holiday to Vegas. There were four of us and we were upgraded for free to a double suite. It was amazing! The suite was absolutely huge and we had a great view of the strip. I would say compared to the other hotels, the MGM has the best pools.

Room Tip: Choosing a suite was better value than booking a standard room.
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Lainee_Ashton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed July 13, 2014

Stayed here for 5 nights - hotel is huge, it could take up to 10 minutes walking through the hotel and getting to your room! Rooms were clean and comfortable.
Our check-in was quick and easy but did see some long queues whilst staying here.
Although the hotel is a bit far off the main part of the strip, it wasn't an issue for us. Its an interesting walk along the strip and you can purchase a bus ticket for 8 dollars which lasts for 24 hours.
Definitely recommend seeing downtown Las Vegas and the Freemont street experience.
I think I would choose another hotel to stay in if I returned to Las Vegas but only because I would like to experience a themed hotel.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SassySoph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Las Vegas hotels
Signature at MGM Grand
#13 of 264 in Las Vegas
4.5 of 5 bubbles 12,258 reviews
The Mirage Hotel & Casino
#37 of 264 in Las Vegas
4.0 of 5 bubbles 17,104 reviews
The Strip
Excalibur Hotel & Casino
Excalibur Hotel & Casino
#94 of 264 in Las Vegas
3.5 of 5 bubbles 2,488 reviews
Show Prices
Show Prices
Show Prices
Luxor Las Vegas
#71 of 264 in Las Vegas
4.0 of 5 bubbles 28,877 reviews
Show Prices
Show Prices
Show Prices

Been to MGM Grand Hotel and Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MGM Grand Hotel and Casino

Property: MGM Grand Hotel and Casino
Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#29 Casino Hotel in Las Vegas
#29 Spa Hotel in Las Vegas
#30 Luxury Hotel in Las Vegas
#31 Business Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Prestigia, Despegar.com, Expedia and Jetsetter so you can book your MGM Grand Hotel and Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing