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“FANTASTIC!!!!” 5 of 5 bubbles
Review of MGM Grand Hotel and Casino

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MGM Grand Hotel and Casino
Ranked #67 of 264 Hotels in Las Vegas
Certificate of Excellence
Miami
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“FANTASTIC!!!!”
5 of 5 bubbles Reviewed February 22, 2013

The hotel was CLEAN CLEAN CLEAN. I really liked how the pictures of the movie stars constantly changed. i also like how each room was a different movie star. The service was EXCELLENT. I stayed with a few girlfriend's and we had a BLAST!!! We watched KA downstairs and went to the club.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nahyeera_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori P, Manager at MGM Grand Hotel and Casino, responded to this review, February 23, 2013
Dear nahyeera_1:

What could be more fantastic than a girl’s weekend of entertainment and clubbing at MGM Grand in Las Vegas? It sounds like an extraordinary time was had by all. Excellent service, meticulously maintained surroundings, and beautiful amenities all contribute to an experience worth repeating. Hurry back, we can’t wait to serve you again.

Sincerely,


Lori Pastor
Manager of Guest Experience
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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17,337 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4,103)
Date | Rating
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English first
Singapore, Singapore
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 22, 2013

Made a last minute reservation at the MGM and I must say my experience was great. Service was sublime! They have a service counter right at the baggage claim... checked in there and everything ran smoothly. Also chose the express checkout service so I was in and out very quickly.

Even though I had the smallest room (Petite) I have to say the space is much bigger than other hotels'. The furnishings are very modern as well. Be sure to get your complimentary buffets at the MGM Grand Buffet: very awesome buffet smorgasbord and the items are all very delicious! The hotel is very grand and posh and there are many entertainment activities you can do - KA Cirque du Soleil, David Copperfield, CSI Experience, etc.

Had a terrible sinus infection and the concierge was very helpful and concerned. Even the cashier at the store gave me directions to the nearest Walgreens.

Only downside is that the TV signal keeps getting lost (but resumes shortly after).

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank XY_Boon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori P, Manager at MGM Grand Hotel and Casino, responded to this review, February 23, 2013
Dear XY_Boon:

From the carefully planned vacation, to the last minute adventure get away, anytime is a great time to visit MGM Grand. A convenient layout, well appointed accommodations, unforgettable entertainment, involved service, and a wide array of exceptional resort amenities help ensure some unforgettable experiences.

We appreciate that you made our property your Las Vegas resort destination of choice. Thank you for your comments and your business. We look forward to seeing you again.

Sincerely,


Lori Pastor
Manager of Guest Experience
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, South Carolina
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 22, 2013

Hotel is being completely remodeled, we stayed in a new room. All the amenities were great, very up to date. Very comfortable feel to the room. We did have an issue with our room smelling of smoke, but when we asked about it they quickly moved us to another room, no hassle at all. Hotel has lots of shopping and several places to eat. My wife enjoyed the great spa and the large pool area while I was out playing golf. Spent some time at the tables and it was a pleasant experience. MGM is on the south side of the strip, so if you want to spend time at other hotels/locations then it is a bit of a walk. All things considered, I would definitely stay here again.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tipperary, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed February 22, 2013

Stayed there in Janurary my first time in Vegas, staff very friendly and helpful, check in at airport is a great idea saves alot of time when you get to hotel.Rooms were clean and fresh,would recommend the MGM to anyone thinking of going to Vegas its a whole new experience ,i for one hope to return again soon.

  • Stayed January 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Chaz1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 22, 2013

Great hotel, depending on the rooms you take. Very central, good service, but it is like a factory in there. thousands of people come and go, the place is so huge, with casinos, shops, restaurants. You get easily lost. Good hotel to experience Las Vegas to the fullest !

  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Junelpopp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed February 21, 2013

Stayed here for 3 nights in January. We had two rooms in the West Wing. One was in the newer part (refurbished) and the other 15 doors down in the older part. The new room was lovely. Big, great bathroom, fully equipped with bar fridge, etc. The older one was ok but not as nice, and the corridor leading to the room really smelled musty. There was no fridge and the bathroom was not separate - in fact it was just an open area as you walk in the door! Also this room was not very soundproof, and you could hear bathrooms from other rooms around which was not pleasant. We didn't have a lot to do with staff but the ones we did were polite and helpful. To be honest we only chose this because we got such a great rate on one of the discount websites. It was ok, but I think from reading other hotel reviews there are probably much better places to stay on the Strip.

Room Tip: Ask for a refurbished room.
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  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank TaniaT2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California, Usa
2 reviews
5 of 5 bubbles Reviewed February 21, 2013

Newly renovated facility is the top condition with all details
of the rooms which make very comfortable.It looks MGM paid a lot of attention to make comfortalbe stay at this hotel.

Double window screen shade, bathroom curtain, ventilation, etc.
I was very pleased for their attention of the details for the guest

Bathroom water temperature was very good, not too hot.






  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori P, Manager at MGM Grand Hotel and Casino, responded to this review, February 22, 2013
Dear Jay L:

I’m really glad you enjoyed your newly remodeled room. As the centerpiece of our “Grand Renovation” project, our newly appointed guest rooms and suites offer unparalleled luxury and comfort, with all the modern amenities 21st Century travelers have come to expect and rely on in their hotel accommodations. Judging by your review, our efforts did not disappoint.

We are grateful for your kind words and patronage, and eagerly anticipate your return to MGM Grand.

Sincerely,

Lori Pastor
Manager of Guest Experience
MGM Grand – Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MGM Grand Hotel and Casino

Property: MGM Grand Hotel and Casino
Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Las Vegas
#29 Casino Hotel in Las Vegas
#30 Luxury Hotel in Las Vegas
#31 Business Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
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Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino

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