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“MGM is 'Grande'”

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MGM Grand Hotel and Casino
Ranked #71 of 263 Hotels in Las Vegas
Certificate of Excellence
Castaic, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“MGM is 'Grande'”
Reviewed November 11, 2012

INTRODUCTION
When traveling to Sin City, what do you expect? Fun with friends or that special someone at the tables? A romantic dinner in a great atmosphere? Leaving your uniform at home and getting a tad loco? Well then read on. I hope these notes will help you decide whether a stay at the MGM Grand is worthy of your travel dollars.

As with any review, take it with a grain of salt as EVERYONE on this earth is different, coming to town for different reasons and what you like may not be what I'm into. If you want to wake up in your vomit and not remember what happened last night, this review may not be for you. For me, I usually come to Vegas with someone that LOVES being here -- the city lights at night, the singing of the slots and walking through the amazing lobbies or taking in shows. I'm more detail oriented and like to focus on comfort, services and a nice meal experience.

GETTING THERE
Coming from Southern California, this first thing I hope for is good traffic and we left this time mid-afternoon Saturday. Normally, we take off early to mid-morning to pass through the desert part of the trip BEFORE the desert heats up. Traffic is usually the tangible and this trip (November 10, 2012) was very light and we breezed through. Usually more cars are physically on the freeway with you, so this was nice. It is a holiday weekend which made me think there would be more folks out. NICE.

PARKING/CHECK-IN
I injured my toe a week ago and getting from the parking lot to the main lobby is a hike. Unless you luck up and catch someone exiting new the elevators/escalators, plan on bringing comfortable walking shows and getting your walking exercise in.

SPECIAL/CONCIERGE SERVICES
My wife has a birthday this weekend and I'm hoping that I can plan a surprise for her special day. I got up early today and stopped down at the front desk for help. Too early for the Concierge (opens at 7am at the front desk and on the phone at 6:30am), the check-in staff was very helpful stating they may be able to do something special (heart shaped flowers on the bed, customized room service - a cake, etc). Depending on the cost, a good option. NICE.
Last weekend I was at the Hyatt Regency Jacksonville Riverfront and they did not offer free internet service. Hotels have gone back and forth on this, but in Las Vegas this should be part of the Vegas experience. The MGM Grand offers Internet service bundled into your resort fee but I love being able to jump on, check mail or listen to or watch a stream without having to pay for the basics. EXCELLENT.

ROOMS/GROUNDS
Rooms are modern, spacious and have some niceties of note. Trendy wallpaper everywhere, sexy lighting and interesting lobbies make for a good visual. Being a first-gen resort/casino, the lobby where you check-in isn't as fancy as say, the Bellagio, and this visit has a boxing ring for the Manny Pacquiao's fourth fight with Juan Manuel Marquez encircling the golden lion. As you move out into and through the casino as mentioned earlier, the upgrades are present.

Bathrooms a very bright and follow the trend of not having a fan circulate/clean to air but the semi-separate water closet, art on the walls, faux-marble suggest hip. Automated curtains are an entertainment point for the kids and climate controls are easy to operate.

On the down side, I couldn't find the TV station listing (shouldn't have to channel surf to find what is where), more information on the concierge options should be listed on the website (self-service can drive more business) and the doors boom like live shells exploding if you don't handle with care. I'll test again as it may have been drunken gambler slamming their doors. OKAY to NICE.

FOOD/DINING
I don't really dig Las Vegas, so I look forward to a great meal or show each visit and the Top Chef celebrity Chef Tom Colicchio has a soup/sandwich and steak sit-down joints, two Asian (one Chinese, one Japanese) and other fine dining (translates into expensive) restaurants on resort grounds. You can offset that the fancy, upscale stuff with a food court with a Nathan's, McDonald's, Chinese, and Italian (pizza slices). I'd suggest heading away from the strip for all but the special occasion meal as everything inside, although convenient at 2am, is overpriced.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank simpsonjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Janesville
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 11, 2012

I was an invited guest to MGM GRAND in Vegas from 11/5/12 to 11/9/12.I was given all the comforts from being picked up at the airport to the ride back on my departure. The hosts at the VIP lounge were helpful and respectful. The updated rooms were very pleasing and beautiful. The Mlife players club counter was so informative and friendly. I would love to be invited back in the future!!

Room Tip: Try to get a view of the strip
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 11, 2012

Loved the hotel. It's huge, great service, beautiful room.
Got an upgrade to Queen room. Great view. Plenty of restaurants, mostly expensive, but some cheaper. The pools are beautiful. Highly recommended

Room Tip: stayed in Queen Grand tower
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julietc24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 10, 2012

Its not the Bellagio, certainly not in price too. MGM is a bit of a walk from the centre of town (so they call it) but its a really great spot. I have stayed at MGM 3 times in the past 12 months.
Directly across the road from New York New York and in sight of Excalibur & Luxor.
MGM suites are probably the best in Vegas for the price, just brilliant. Clean, large and well designed.
MGM is a family hotel, with its great water park & attractions. \
The only down side is the distance from Bellagio, Paris, City Centre & Caesars. But if you have great walking legs you can save your self $200 per night at least....

Room Tip: Great place to sleep... Suites are awesome.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 10, 2012

For Madonna MDNA concert, we decided to stay in one of MGM newly renovated rooms.

The pros are: newly renovated rooms with contemporary design, reasonably priced rooms, close proximity to Mc Carren airport, and lazy river located in a huge water park complex.

The cons are: no seafood buffet and haven of second hand smoking.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quackie100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
binghamton
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 10, 2012

This was our honeymoon vacation, and I chose MM as our place to stay. We sprung for the room with the hot tub. Given the price of this room in comparison to just a standard, basic room in the other nice hotels, it offered so much more space and amenities than the others. The room was newly remodeled, very clean, and had a great view. Check in was easy, the bag-check was flawless when we checked out but had several hours before we left, and we printed out boarding passes right from the lobby at no charge. We lucked out in the casino too, having left with more money than we went with. Despite the huge volume of people in the resort, the room was very quiet and the lobby and casino floor was spotless. All of the staff were very friendly, and the location of the hotel made getting around very easy. I am very satisfied with our stay, and would recommend this hotel to my friends when they go to Vegas.

Room Tip: Upper floors have better view. when booking, it is worth a little extra for the room with a hot tub...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cmrrdiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori P, Manager at MGM Grand Hotel and Casino, responded to this review, November 11, 2012
Dear cmrrdiner:

Thank you for spending your honeymoon with us. It is an honor to be given the opportunity to host such an important and special occasion. We hope you made some memories that will last a lifetime.

MGM Grand strives to create the Las Vegas resort and entertainment destination our guests have always imagined by offering premier hotel amenities and the highest level of customer service possible. Every detail of our property and every point of guest interaction contribute to the overall experience we aspire to create for our guests. It is the small aspects of personal service, as much as the lavish and plush physical amenities that create “Maximum Vegas”. Gracious comments such as yours reaffirm that we are reaching this goal.

We truly value your remarks, and look forward to serving you again in the future.

Sincerely,

Lori Pastor
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed November 10, 2012

Had a very nice room. Good location, but at the south end of the strip. Staff were very nice and we would consider saying here again. It is a long way from the tower rooms elevator lobby to just about anywhere else in the hotel - except, of course, the slots and some tables. Be sure to allow at least 10-15 minutes to get from the elevators to any of the showrooms or restaurants.

Room Tip: Try to stay in the new tower. It is more centrally located than the west wing.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed_and_Bonnie26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MGM Grand Hotel and Casino

Property: MGM Grand Hotel and Casino
Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#30 Spa Hotel in Las Vegas
#31 Business Hotel in Las Vegas
#31 Luxury Hotel in Las Vegas
#31 Casino Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
TripAdvisor is proud to partner with MGM Domestic, Vegas.com, Travelocity, Booking.com, Hotels.com, Orbitz, Hotwire, Expedia, getaroom.com, TripOnline SA and HotelQuickly so you can book your MGM Grand Hotel and Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino

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