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“comfortable place”

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BEST WESTERN PLUS Las Vegas West
Ranked #62 of 264 Hotels in Las Vegas
Certificate of Excellence
University Place, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“comfortable place”
4 of 5 bubbles Reviewed August 3, 2013

this place is ten minutes from the strip and tucked away off the main street, the staff including house keeping were very nice and pleasant people, I would recommend this place if you have children as down town Las Vegas strip is not very kid friendly except maybe the M&M factory.
rooms were very clean, the A/C kept it cool as temps outside averaged 104 deg. I didn't use the indoor pool, but it looked inviting, breakfast is 6:30-9:30 with plenty to eat, there are no elevators, if you need assistance in that area, call ahead I'm sure staff will help, one of my travelers had a walker and they were easy to place us on the main floor.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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421 reviews from our community

Traveler rating
    252
    108
    42
    8
    11
See reviews for
143
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed August 1, 2013

Price, quality, service, cleanliness were all very nice. Made the stay for business very easy. And it is located next door to an Outback Steakhouse, so dinner was easy and convenient too. This place is my first choice because I work just down the street, so thankfully, it meets all my needs, like free wifi and decent breakfast included.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 10, 2013

We have stayed here 2 or 3 times now on our way to Pheonix and have always had a nice room clean and a comfortable bed, the breakfast was good had nice choices. Check was quick and effecient and met our needs with a pet allergy. The location was great and not close to the strip which was even better.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robbi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford, United Kingdom
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

Good hotel though no lifts so beware . In residential area a few miles from the strip very quiet close to shops and restaurants. Breakfast was fine usual continental breakfast. Indoor pool and spa a bonus.

Room Tip: No lift so ground floor if you have a disability or heavy luggage !
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Watfordonians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review, July 2, 2013
Thank you so much for taking the time to review us. We appreciate all your kind words, and are pleased to know we were able to give you a great experience. Our hotel is in the process of installing an elevator which is expected to be fully operational by the end of July. Once again, thank you for your feedback, we look forward to your many future stays with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 10, 2013

Standard Best Western applies and is fine. Breakfast was sad but ok. The desk chair was broken in one of our rooms but ok. The beds in both rooms were HORRIBLE. They sagged 8 inches at edges but not in middle - we (in different beds) were rolling off the beds every night. Why this hotel was chosen - it is close to our family living in LV and our usual - Southpoint - is now charging resort fees and we no longer wish to deal with them. It took two days for my back to recover.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank BOB N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review, July 2, 2013
Thank you for taking the time to write a review about your stay. We recently replaced all the mattresses in the hotel with brand new ones. We also added a mattress topper to each bed for additional comfort. The hotel is also in the process of installing a brand new elevator, which is expected to be fully operational by the end of July. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of guest expectations. I appreciate you bringing this matter to our attention as this is one of best resources in improving guests satisfaction.

I hope to have the pleasure of welcoming you back in the near future and thank you once again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

A comfortable and clean hotel with free breakfast, and one of the closest hotels to Red Rocks, if you're in Vegas to climb or hike rather than to visit the Strip.

The hot tub in the pool area was a wonderful place to soak our sore muscles after a day full Red Rocks' long approach trails.

The rooms are roomy, and the beds and showers are great. This will be our go-to hotel in Vegas from now on.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AuroraCeleste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 30, 2013

My family and I stayed here for memorial day weekend. We really enjoyed this hotel. The gentlemen at the front desk were very friendly, professional, and accommodating. The rooms are spacious and very quiet. The beds are very comfortable, and everything overall was very clean. We will definitely be staying here on our next visit to Las Vegas!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CV_1124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Las Vegas West

Property: BEST WESTERN PLUS Las Vegas West
Address: 8669 W Sahara Ave, Las Vegas, NV 89117-5860 (Formerly Holiday Inn Express The Lakes (Las Vegas))
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Las Vegas
#26 Family Hotel in Las Vegas
#39 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Las Vegas West 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Best Western Plus Las Vegas West is located near the Summerlin area, 7 miles from the Strip.We offer free high-speed wireless Internet access, an LCD television with cable television and in-room movies, a coffeemaker, a desk, room service, a microwave, a refrigerator and much more. We also have suites with a hot tub and kitchen. Complimentary full breakfast is served every morning from 6:30-9:30am.We have an indoor pool and spa, fitness room, business center, guest laundry and free parking. ... more   less 
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Also Known As:
Best Western Plus Las Vegas West Hotel Las Vegas
Holiday Inn Las Vegas
Las Vegas Holiday Inn

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