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“Best service” 5 of 5 bubbles
Review of BEST WESTERN PLUS Las Vegas West

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BEST WESTERN PLUS Las Vegas West
Ranked #61 of 264 Hotels in Las Vegas
Certificate of Excellence
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Best service”
5 of 5 bubbles Reviewed February 12, 2013

I highly recommend this hotel. They are clean, professional and always provide excellent service. We stayed for a week and didn't want to leave! For the price and quality, this is the best place to stay off the strip.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review, February 14, 2013
The Best Western Plus staff and I would like to thank you for giving us the opportunity to serve you during your recent stay with us. It is very wonderful to hear we were able to exceed all your expectations. We hope you will come back and see us again soon! Thank you once again for all of your positive feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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416 reviews from our community

Traveler rating
    249
    107
    41
    8
    11
See reviews for
141
109
27
75
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Crescent City, California, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

away from the strip for quiet! We had a bit of a problem finding the place since we came into Vegas area at night. However, the front desk guy that night in August, talked me through it on the phone. Once we arrived, our room, which we booked on the first level, was lovely. Easy parking access and quiet room.
The hot breakfast was wonderful and the hot cinnamon rolls are addictive!!
We like the suburban location as we visited the strip mostly at night do to the heat during the day. The weather was better by the hotel, too!! No rain as on the strip! I go back there again. The price was great, too.

Room Tip: Ask for a room near the back door so you don't have to walk through the lobby.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Laurie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review, March 6, 2013
Thank you for taking the time to review us and leave such positive feedback on trip advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterey, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 16, 2013

My boyfriend and I decided to stay here for two nights and we found it to be a pleasurable experience. From the minute we checked in, Jose was very professional and helpful. He greeted us with a smile on his face. He was very friendly, so right off the bat I knew we were off to a good start. The rooms were also very clean and comfortable. The housekeepers do an excellent job maintaining the rooms clean. Not only that, but there were various stores and restaurants at a walking distance. I would highly recommend this hotel to anyone who is trying to stay away from the strip and is looking for a pleasurable experience. I assure you, you will not regret it!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review, February 12, 2013
We appreciate you taking the time to write such a wonderful review on trip advisor. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 11, 2012

First off when i checked in, the front desk agent, Carlos, was very helpful. Early in the morning i got up and went straight to the breakfast and it was terrific. The food smelled amazing and tasted delicious! Everything was good ! The bacon, the eggs, and the cinnamon rolls were my favorite. But mostly there was a breakfast hostess. She was a young woman that was very kind and helpful. Also the rooms were great! They were clean, the beds were comfy,and the room service was just great.. The pool is always open and it is indoors which was great! The pool wasnt too cold & there was a jacuzzi which was very relaxing! But i think the best part of this hotel is that when i checked in there were fresh cookies that i had to try!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review, February 12, 2013
Thank you so much for you feedback. We look forward to your families many future stays with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmdale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 28, 2012

Great quality, great location and very nice hotel. It is clean and good looking. The staff is very helpful and friendly. I very much enjoyed my two nights here. Room service here is the best, and way better than other hotels in my opinion. For the two nights that I spent at this hotel, I felt great. I slept pretty good, considering that there is no noise level to complain about. Aside from that, everything else is really close. Small stores and restaurant are only a few minutes away.

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank j520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, Manager at BEST WESTERN PLUS Las Vegas West, responded to this review, December 10, 2012
Thank you for your wonderful feedback. We are happy to know you enjoyed the room service as well as getting to enjoy some quiet comfortable sleep. I will pass all your kind comments onto my staff. We appreciate you taking the time to share your thoughts. We look forward to having you again with us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 28, 2012

Me and my gf decided to stay at this hotel for a few days and it was the best decision we could of made for our trip. Hotel was clean, front desk was very polite and professional. The pool and spa is open 24 hours and we loved it! We would deffinitely come back and stay at this hotel again.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Joseph1900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, Manager at BEST WESTERN PLUS Las Vegas West, responded to this review, December 10, 2012
Thank you so much for taking the time to review us. We appreciate all your kind words, and look forward to your many future stays with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Las Vegas West

Property: BEST WESTERN PLUS Las Vegas West
Address: 8669 W Sahara Ave, Las Vegas, NV 89117-5860 (Formerly Holiday Inn Express The Lakes (Las Vegas))
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Las Vegas
#26 Family Hotel in Las Vegas
#39 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Las Vegas West 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Best Western Plus Las Vegas West is located near the Summerlin area, 7 miles from the Strip.We offer free high-speed wireless Internet access, an LCD television with cable television and in-room movies, a coffeemaker, a desk, room service, a microwave, a refrigerator and much more. We also have suites with a hot tub and kitchen. Complimentary full breakfast is served every morning from 6:30-9:30am.We have an indoor pool and spa, fitness room, business center, guest laundry and free parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Hotels.com, Despegar.com, Priceline, Booking.com and Travelocity so you can book your BEST WESTERN PLUS Las Vegas West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Las Vegas West Hotel Las Vegas
Holiday Inn Las Vegas
Las Vegas Holiday Inn

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