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“Great Vegas choice!”

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Hard Rock Hotel and Casino
Ranked #77 of 264 Hotels in Las Vegas
Los Angeles, California
2 reviews
“Great Vegas choice!”
Reviewed August 20, 2013

We stayed at Hard Rock for a large indie book convention and we had a fantastic experience! The service is excellent, from the bellman to the front desk to housekeeping to the bartenders. We had a Casino tower room and were able to upgrade to a connecting suite room with our friends staying in the HRH Suites for no charge which was awesome. The room was very spacious and the bathrooms were gorgeous. My only little complaint is the bathroom door is clear and so is the shower door...so if you aren't staying with a significant other or have people coming/going from the room, that might get a little awkward (the toilets are separate so no worries there). Special shout-out to the fabulous Culinary Dropout team - loved our servers when we were there. I would definitely stay here again. Thanks HRH!

Room Tip: We stayed in the HRH Suites tower and it was veryyyyyyyyyy quiet! I noticed our friends in the casin...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CWLA55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8,254 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
New York, New York, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 20, 2013

I visited this hotel for the first time after seeing Rehab (btw i'm not a reality TV fan), this was an all girls weekend. i must admit i was TOTALLY impressed with the touchscreen remote. The music was nice and loud with base. The dj'd music by the pool was off the hook and this was during a regular week. The pool with the sand also was very relaxing and a must visit. Clear glass showers in the rooms were nice touch to the decor as well. Had no complaints.

Room Tip: If you do not like hearing loud music, request a different side.
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SlyShirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hard Rock M, Front Office Manager at Hard Rock Hotel and Casino, responded to this review, August 22, 2013
Thank you for sharing your positive experience at the Hard Rock Hotel & Casino Las Vegas. The feedback is greatly appreciated and I will assure you the comments you mentioned about your in room and pool expereince are shared with each appropriate department. We strive to create lasting relationships with our guests and are committed to providing the highest level of service each one deserves.

If you have any further feedback, please feel free to contact us directly at contactus@hrhvegas.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springtown, Pennsylvania, United States
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 20, 2013

i have been a fan of this hotel literally form the day it opened its doors in 1995. i lived through several additions made to the property, more hotel presidents than one could remember, and the uncertainty of ownership changes.

when morgans hotel group bought thew property, they did their best to ruin it. one bad decision after another were made, and the people running the property had no idea what they had.

the hotel was never about opulence and never about great service...it was about irreverant fun.

well, im pleased to share the fact that morgans is gone, and the property feels a lot better. there seems to be a focus on fun...body english is back, for instance. the dealers seem to have a bit of lift in their steps as regulars like myself return. the HRH rooms are quite nice. Food is better. I felt very special as a guest, and i hadnt felt that way for some years.

you cant relive the past, and the Hard Rock will never be what it was when it was a privately owned boutique property. I must say though that the hotel is much better than it has been for awhile, and i am now back as a regular.

good job!

Room Tip: order off the menu items at mr luckys and you will feel like a local....great prices and good food.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, California
1 review
Reviewed August 19, 2013

It is sad because I reallly liked my room and everyone was friendly and helpful the whole time I was there. However I will probably not come to the Hard Rock again and it is because of a single employee. It was about 3 or 4 in the morning. I was waiting for my buddies to finish off at craps, so I figured I'd kill some time at the blackjack tables. When I sat down, the dealer asked me if I had a player's card. I said I didn't and that I thought they were closed because of the time. She said that the gentleman standing right there would be glad to help me, so I said sure.

When she asked him, he started doing it, but he was a real surly dude. He walks back after a bit and tosses my driver's license and the card in front of me, and says in the most sarcastic tone, "Here you go, you're a real high roller now, aren't you?" I was pissed. I mean seriously? Who the heck says that to a customer? My buddies and I left and gambled at Luxor for the rest of our trip.

Frankly except for that incident I really liked the HRH and had planned to come back in a few weeks. Now I think I'll probably stay at the Venetian.

Room Tip: I was supposed to have HRH King Suite but got upgraded to a pool villa in the paradise tower. Incred...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jetley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 19, 2013 via mobile

We came with our kids and the hotel, even though not on the strip, is great. The pool waterslide is great and can occupy your young ones for the whole day. The pools are designed as beaches (sand etc..) which is also nice.

However - on Saturday the waterslide was for ages over 21, so we left the hotel as that was the main kids attraction.
My advice - find out in advance about age restrictions before you book, to avoid disappointment.

We took a mini suite (700sqf). Great room.

Stayed August 2013, traveled with family
Helpful?
Thank TLVilan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hard Rock M, Front Office Manager at Hard Rock Hotel and Casino, responded to this review, August 22, 2013
Thank you for the positive feedback during your recent trip to the Hard Rock Hotel & Casino Las Vegas. We are pleased to learn you enjoyed your stay with us. We're glad to read you're family enjoyed our pool options and we appreciate your tips to future familes regarding weekend restrictions. We take pride in extending a positive guest experience and level of service.

We are committed to providing the highest level of service to create lasting relationships with our guests. It is our genuine hope that you provide us with an opportunity to surpass expectations on a future visit. If you have any further feedback, please feel free to contact us at contactus@hrhvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jonesville
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 17, 2013

Very good place to go to enjoy your trip, the cab fares are a little steep, but what is not expensive in VEGAS. Eat at the PINK TACO Resturant in the hotel it is very good, also hit a hand of blackjack while you are there.

Room Tip: Choose Pool Side all rooms have a mountian view if they are high enough, due to mountian ranges all...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hard Rock M, Front Office Manager at Hard Rock Hotel and Casino, responded to this review, August 19, 2013
Thank you for the positive feedback during your recent trip to the Hard Rock Hotel & Casino Las Vegas. We are pleased to learn you enjoyed your stay with us. We take pride in extending a positive guest experience and level of service. Please know we also provide a shuttle to The Strip at no additional cost throughout the day to save you money on cab fare.

We are committed to providing the highest level of service to create lasting relationships with our guests. It is our genuine hope that you provide us with an opportunity to surpass expectations on a future visit. If you have any further feedback, please feel free to contact us at contactus@hrhvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 16, 2013 via mobile

HR Hotel service is par at best. However, the pools, bars and the atmosphere are what make the stay worth your while. During the week stays are the best, small crowds and cheap room rates. Family's seem to enjoy all the hotels amenities as well. If we can live with average service but desire a quasi boutique chain, a fair place to stay. I can't comment on a weekend stay since I've only visited during the week.

Stayed August 2013, traveled with family
Helpful?
Thank Jorge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hard Rock M, Front Office Manager at Hard Rock Hotel and Casino, responded to this review, August 19, 2013
Thank you for sharing your positive experience at the Hard Rock Hotel & Casino Las Vegas. The feedback is greatly appreciated and I will assure you the comments are shared with each appropriate department. We're happy to read you enjoyed our pools and bars and appreciate your continued loyalty to the hotel. We strive to create lasting relationships with our guests and are committed to providing the highest level of service each one deserves.

If you have any further feedback, please feel free to contact us directly at contactus@hrhvegas.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel and Casino

Property: Hard Rock Hotel and Casino
Address: 4455 Paradise Road, Las Vegas, NV 89169-6574
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Luxury Hotel in Las Vegas
#34 Spa Hotel in Las Vegas
#36 Casino Hotel in Las Vegas
#64 Romantic Hotel in Las Vegas
#67 Business Hotel in Las Vegas
#81 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hard Rock Hotel and Casino 4*
Number of rooms: 1504
Official Description (provided by the hotel):
Built in 1995, the property completed a $750 million expansion in 2010. Hard Rock Hotel & Casino offers an energetic entertainment and gaming experience with the services and amenities associated with a boutique luxury resort hotel. The property is known for its innovative nightlife and music scene where acts such as The Rolling Stones, Bon Jovi, Paul McCartney, Incubus, Foo Fighters, Carlos Santana, Mötley Crüe and Guns N' Roses have all performed. Features of the property include an 11-story Casino Tower with 640 guest rooms, 17-story Paradise Tower with 490 rooms and suites, and the HRH All-Suite Tower with 359 suites, eight spa villas and seven penthouse suites; 72,000 square feet of casino space featuring Peacock High-Limit gaming and Asian gaming amenities; 80,000 square feet of flexible meeting and convention space; more than $4 million in rare music memorabilia; Body English Nightclub; Reliquary Water Sanctuary, Spa & Salon; 4.5 Acres of tropical pool paradise housing world-famous pool parties REHAB Saturdays and Sundays and RELAX Mondays; live music/entertainment venues The Joint and Vinyl; Hart & Huntington Tattoo Co.; Restaurants Culinary Dropout, Nobu, The Ainsworth, 35 Steaks + Martinis, Pink Taco, Mr. Lucky's Café and 福Fú; a fitness center; and trendsetting retailers John Varvatos, Affliction, Love Jones and Rocks The Jewelers. ... more   less 
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Also Known As:
Hard Rock Las Vegas
Las Vegas Hard Rock Hotel Casino
Hard Rock Cafe Las Vegas
Hard Rock Hotel Las Vegas

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