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“Forget those big buildings across the street”

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Extended Stay America - Las Vegas - Valley View
Ranked #163 of 264 Hotels in Las Vegas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Forget those big buildings across the street”
5 of 5 bubbles Reviewed December 18, 2012

My stay started out as a business situation but being that this is sin city.. well you know the rest lol.. luckily i had previously stayed here and this place has the most amazing front desk staff ( you know who you are lol).. they have been nothing but nice to me even though i keep extending my stay-cation. I highly recommend

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jackieo922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan L, Manager at Extended Stay America - Las Vegas - Valley View, responded to this review, December 20, 2012
I appreciate you taking the time to write such a great review regarding the customer service provided to you by our Front Desk Staff. Thank you again and we appreciate you choosing Extended Stay Hotel Valley View for your hotel needs.
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134 reviews from our community

Traveler rating
    46
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Polish first
  • Spanish first
  • Any
English first
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 4, 2012

my stay was excellent the staff was always available to help with any problem no matter how small or large. when I was not happy with something it was immediatly addressed and and fixed I didnt have to request twice I would recommend this establishment with a 100%

Room Tip: I stayed on the 2nd floor best place,
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iris s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Las Vegas - Valley View, responded to this review, November 6, 2012
Thank you for your great review of our property. I'm glad that our associates made your stay great and helped out to correct any issues you had. It's great to hear that you would 100% recommend us in the future. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Luis Obispo, California, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 23, 2012

If I could give this hotel more than five stars, I most definately would in a heartbeat! Everything about this extended stay is awesome from the staff to the ammenities. One reason for choosing this location was because it is pet friendly. On a couple occasions our dog Connor escaped from the room and was roaming lost, thanks to all the amazing people who work here, our dog was able to hang out at the front desk until we got home from work! The rooms are very clean and spacious which is a huge plus when you are traveling and staying for long periods of time. Free wifi, pool/spa, onsite laundry, and gym! Did I mention is close to the strip. I would highly recommend this hotel to anyone comming to las vegas whether its for business or pleasure, long or short term.

Room Tip: Rooms facing the pool are the best.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Las Vegas - Valley View, responded to this review, October 25, 2012
Thank you for your great review of our property. I'm glad that our associates made your stay so comfortable and relaxing while in Las Vegas. Your dog, Connor, is wonderful and the whole staff was more than happy to watch him when he snuck out, he is so well behaved and the whole staff loves when he comes around. Thank you again for your review. Again, thank you for the positive review and kind words about the associates and location.
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Tucson, Arizona
1 review
5 of 5 bubbles Reviewed October 15, 2012

Everything went great during our stay. We checked in without a hitch. Our rooms were clean with everything in order. Roger was a big help at the front desk, taking care of all our needs. Plenty of clean towels and lots of hot water. Would stay again at this Extended Stay.

Room Tip: Hotel is very quiet. My room faced the pool with lots of palm trees; very nice view.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eddee12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Las Vegas - Valley View, responded to this review, October 19, 2012
Thank you for your great review of our property. I'm glad that Roger made your check-in experience pleasant and that we had everything you needed for a comfortable stay. Thank you again for your review. Next time you are in Las Vegas, we look forward to seeing you again.
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Las Vegas, Nevada
1 review
4 of 5 bubbles Reviewed October 9, 2012

I was driving for 5 hours I was tired and needed a shower and arrived at the extended stay. Roger at was working at the desk and was on the phone with a person when i got there. The person was asking everything "how much for this time frame that time frame" blah blah blah, i was thinking "great I am going to be here for a while".

I had made a reservation and decided to put the credit card out on the counter. Roger looked at me smiled while he was answering the person's questions on the phone. We never spoke through the whole check in process(he was on the phone with a person who was asking a bunch of questions), he checked my credit and ID drew up the receipt, highlighted where to sign and then politely said "May I put you in hold for a moment".

At point i had already reviewed everything, everything was in order my keys were coded to get in the room, and he took a moment to explain how to get there..... Perfect, i just wanted a hot shower and to watch the rest of the football game. I was checked in completely in about 10 minutes while he was on the phone. Very Professional!!! Thank You

Room Tip: try to book in advance, they have flat screens in 2 rooms, but if you are stuck in a smoking room it...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sttriker1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Las Vegas - Valley View, responded to this review, October 12, 2012
Thank you for your great review of our property. I'm glad that the check-in went smoothly and that Roger did such a great job. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 5, 2012

I am currently staying at Extended Stay America Valley View property here in Las Vegas, NV. The experience of staying here is wonderful the staff if very accomadating to their guests needs the rooms are spacious an very clean they are also pet friendly an they dont discriminate on the breed of your dog i have an American Pitbull an he stays at the motel with us me an my husband have been here since july 2012 our job has transferred us here to work an we will be here a few more months. i would reccomend to anyone that is planning to visit las vegas to stay at Extended Stay America Valley View propertyits affordable clean an the staff is amazing an its location is the best its minutes from the las vegas strip an it give you that home feeling!!!!! A JOB WELL DONE!!! To the staff at Extended Stay America Valley View property!!!
Thank you guys for trying so hard to make my stay at the hotel so comfortable!!!
your guest
Angelina Gutierrez
Anderson, SC

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angelina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Las Vegas - Valley View, responded to this review, October 12, 2012
Thank you for your great review of our property. I'm glad that our staff is making your stay so comfortable, we really appreciate the kind words. Thank you again for your review. Again, thank you very much for the kind words.
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Bellingham
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed September 8, 2012

This place can be greatly improved with little investment. The room and bathroom were not clean. The sofa looks dirty and the equipment is all worn out. Even the fridge door has paint that's come off.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GrayHairedMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Las Vegas - Valley View, responded to this review, September 11, 2012
Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.

Please know that we have strict quality control standards that are meant to prevent an unacceptable situation like yours from occurring. All rooms are regularly cleaned and disinfected upon a guest's checkout as well as during applicable periods of the stay, then inspected by a manager who determines if it meets our quality standards. Obviously, your experience indicates that our system broke down. In response, I have met with hotel management and staff to find out why and to determine a system for preventing a repeat occurrence.

Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of our other locations throughout the U.S. and in Canada.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Las Vegas - Valley View

Property: Extended Stay America - Las Vegas - Valley View
Address: 4270 S Valley View Blvd, Las Vegas, NV 89103-4014
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #163 of 264 Hotels in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Las Vegas - Valley View 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stayamerica Las Vegas - Valley View Hotel Las Vegas
Extended Stay America Las Vegas
Extended Stay Las Vegas

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