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“Better than you think. ”

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DoubleTree by Hilton Las Vegas Airport
Ranked #59 of 263 Hotels in Las Vegas
Certificate of Excellence
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Better than you think. ”
Reviewed July 5, 2014 via mobile

My son and I are headed out on an America Southwest college tour. We started our jaunt in Las Vegas. We wanted to save money, but faced the fourth of July inflated prices in this market. This hotel did not seem to play that game. We booked it through my hhonors team [ if you don't have / use them, start) and we happy with the price. Additionally, as a side note, when I called. Hhonors a few days before to check our reservation I was informed our price had dropped. [ unheard of right? ] . We arrived extremely late on the 4th of July. The shuttle came when we called and has its own separate area one level below baggage at LAS. Driver was attentive, kind and helpful. Check in was effortless. When hhonors designates top floors for hhonors members it solidifies my allegiance to Hilton. Room was clean, temp was just right and, most importantly, everything was as promised. The hotel has a shuttle to the rental car facility which is close by. The only reason I don't give this a five is because they are not pretending to be a five, they are solidly delivering on being a four.

Stayed July 2014, traveled with family
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 8, 2014
Dear Jim M,

Thank you for taking the time to post a review on TripAdvisor.

We are glad that you found value and how perfect our Hotel was for your needs. We appreciate your loyalty to our Hilton family of brands and how we deliver the promise during your stay.

It was great to hear that you took advantage of our complimentary shuttle service. We are one of few Hotels that makes it available 24/7, twice every hour to the Airport and with scheduled runs to the Las Vegas Strip.

Thanks as well for finding your accommodations satisfactory and we hope that if you are travelling back to our city, we will be your number one choice.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bossier City, La.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 1, 2014

Stopped in Vegas one night to catch an early flight out and this hotel was very near the airport. what a wonderful experience. The desk clerk wax extremely helpful and lined us up their courtesy van to return our rental car the night before we flew home and arranged an early ride to the airport for us. A warm cookie upon check in, a very comfy room - 5 stars in my opinion.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Allen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 4, 2014
Dear Allen E,

Thank you for taking the time to post a review on TripAdvisor.

We appreciate your comments about our wonderful Staff, our convenient location and the amenities that we offer. We are glad you enjoyed our warm DoubleTree chocolate chip cookie and our comfortable beds.

Keep us in mind if you travel back to Las Vegas - we are a great alternative for those who seek the peace and quiet of a non-gaming Hotel.

Thanks again,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2014

Selected hotel because of its convenience to business sites and airport. Closet door was off its rail. Floor Lamp's shade was at half mast due to a faulty metal support. Electrical plugs on the desk would not maintain consistent AC. Hey, the cookie was good. And they did warn me of the nuts. Would have been better to warn me of the room's condition.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 4, 2014
Dear Thomas M,

Thank you for your feedback about your recent stay.

We are working dilligently on the issues you encountered and we appreciate your comments so we can do corrective actions on what can make us better.

We hope we get another chance in serving you. Thanks again.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Cucamonga, California
Level Contributor
89 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 29, 2014

I've traveled to Vegas many of times and have pretty much always stayed on the strip. This hotel was a great change of pace to the madness of the strip. My wife and I were in town for a concert and we found this hotel to be the perfect fit for not dealing with the casinos and large crowds. The property was very clean, friendly staff, clean rooms and very comfortable beds. I will stay here again and would recommend anyone to stay here as well.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aaron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 4, 2014
Dear Aaron G,

Thank you for your feedback on TripAdvisor.

We are glad you found us as a great lodging alternative. Our location is ideal for those who like the peace and quiet of an off-strip Hotel and yet, close enough to the attractions.

Thank you for acknowledging our Staff and our Hotel in general. Thank you for the recommendation and we hope to see you with a longer stay.

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Level Contributor
153 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed June 26, 2014

I'm always vaguely suspicious of the cookie you get on check-in at DoubleTree hotels. I know it's a nice thing to have, especially after a long journey, but still... Seems a bit weird.

Anyway, the cookie was nice, the room generously sized and clean, and the staff were really nice and friendly.

We flew into Vegas airport, stayed the night and then picked up a car from the nearby Hertz and hit the road. For this, the hotel location was ideal. If you are wanting to visit Vegas proper, then I'd suggest staying closer to The Strip (although they do run a shuttle bus to The Strip), but otherwise, this hotel was really nice.

Stayed June 2014, traveled with family
Helpful?
Thank Drewll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 4, 2014
Dear Drewll,

Thank you for taking the time to post a review on TripAdvisor.

We appreciate your comments about our Staff and our generous sized rooms. Our location and its' proxmity to the Rental Car facility is really ideal for these needs, and the complimentary shuttle service is a plus.

Please keep us in mind if your travel requirement calls for a Hotel such as ours.Thanks again.

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 25, 2014

I stayed here overnight for a flight layover. It was a nice hotel, clean, and nearby the Las Vegas airport car rental building. I didn't hear the planes flying overhead while I slept, which was a nice surprise. I thought that the staff was very courteous when I arrived, and I enjoyed the free cookie! I fly frequently in/out of the Las Vegas airport for work, and I plan to use this hotel again.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 4, 2014
Dear Rita P,

Thank you for taking the time to post a review on TripAdvisor.

Our location and its' proximity to the airport is a nice surprise indeed because it is not near the fly zone. Thank you for mentioning our great staff and that you enjoyed our DoubleTree chocolate chip cookie.

We look forward to your next stay - hopefully longer this time.

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 24, 2014

Stayed in the room across the elevator. It's noisy during the night. Someone smoked in the room nearby and the bad smell went to the bathroom of our room through vent. It supposed to be a non-smoking floor I think.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Wei Te M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, June 25, 2014
Dear Wei Te M,

Thank you for taking the time to post a review on TripAdvisor.

We apologize for the smoke smell you encounter in a non-smoking room. We do take your concerns seriously, and while the Hotel takes all due diligence to prevent such occurence by posting signs and policies, we are sorry that it happened. We hope you allow us another chance so we can make things right while you are here.

Thanks again for your feedback.

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Las Vegas Airport

Property: DoubleTree by Hilton Las Vegas Airport
Address: 7250 Pollock Drive, Las Vegas, NV 89119-4406
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#75 Family Hotel in Las Vegas
#80 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Las Vegas Airport 3*
Number of rooms: 190
Official Description (provided by the hotel):
The DoubleTree by Hilton Las Vegas Airport is a non-gaming Hotel with a casual, friendly atmosphere catering to both business and leisure travelers; and to small corporate meetings and social groups. We are centrally located just south of McCarran Airport at I-215 (Airport Connector) and Warm Springs Road (Exit 9). The Hotel offers a complimentary 24-Hour McCarran Airport courtesy shuttle; a complimentary scheduled courtesy shuttle to and from MGM Grand on the Strip from 8:00am to 10:00pm; complimentary wireless HSIA in all guestrooms and main floor public areas; no access fees on local, calling card and toll free phone calls less than 60 minutes; plus a complimentary 24-Hour DoubleTree Fitness by Precor® fitness center and heated outdoor pool. We have also earned the EPA ENERGY STAR in recognition of our energy efficiency efforts. All 190 spacious, well-appointed standard and upgraded guestrooms feature one incredibly comfortable king or two full-size Sweet Dreams® by DoubleTree beds; 37-Inch LCD HDTV with HD cable, pay-per-view movies and video games; complimentary standard laptop size in-room safe; in-room climate control; two dual-line speakerphones with voice mail; work desk with desk top power outlet and executive desk chair; MP3-compatible stereo clock radio; Wolfgang Puck® in-room gourmet coffee service; CITRON Honey & Coriander bath products by Crabtree & Evelyn; hair dryer, iron and full-size ironing board. In-room dining is also available every day from 6:00am to 10:00pm. This DoubleTree by Hilton also offers the PURE room option whereby each room is treated comprehensively to create an allergy-friendly environment. The PURE concept utilizes special purification techniques to remove 98% of bacteria, viruses, allergens and irritants from all surfaces, fabrics and the air flow. Travelers who occasionally suffer from allergies and asthma can now enjoy the cleanest, freshest air in their rooms and enjoy a more restful sleep during their stay. The Club Room features a Bakery Café with our signature DoubleTree Breakfast buffet served every morning; a Lounge where dinner entrées are available every evening; a 24-Hour self-serve business center with remote guestroom printing capabilities; ATM machine; plus complimentary wireless and wired HSIA. Take care of business in a complimentary mini meeting room or personal work space, or just relax with friends or business associates in one of the many comfortable conversation areas. With 2,970 square feet of function space, the DoubleTree by Hilton is an ideal choice for gatherings of eight to 80 people. Whether it’s a conference, meeting or special event, our attentive, friendly banquet staff will assist you with every facet of your catering and event needs. Unique menu options and on-site full-service catering, plus on-site audio/visual rentals and wired high-speed internet access can help assure a memorable event. As always… a freshly baked DoubleTree chocolate chip cookie at check-in. Plus, earn Hilton HHonors Points & Miles with each qualifying stay at the DoubleTree by Hilton Las Vegas Airport. ... more   less 
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Also Known As:
Doubletree By Hilton Las Vegas Airport Hotel Las Vegas
Doubletree Las Vegas
Las Vegas Doubletree

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