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“Good, quiet, non-gaming hotel near the LAS airport”

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DoubleTree by Hilton Las Vegas Airport
Ranked #59 of 263 Hotels in Las Vegas
Austin, Texas
Level Contributor
170 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
“Good, quiet, non-gaming hotel near the LAS airport”
Reviewed May 10, 2014

I recently spent 1 night here before my flight home after a week of hiking in Zion NP and Red Cliffs NCA.

After staying at the LAS airport Hampton Inn in March (see my review of March 13), I decided I would stay at this DoubleTree, which is just a few blocks from the LAS rental car facility. It is also much quieter here.

This hotel is a 6-story building. I was in 504, a king-bed room that also contained 2 night stands with lamps, a work desk with lamp and chair, 2 floor lamps, an entry ceiling light, an armchair with ottoman and small round table, a low chest with 6 drawers and a flat-panel TV on top. There was also a small square table with a coffee maker and high quality coffee supplies on top. And you can get more coffee supplies for your room by asking, since there is no coffee in the lobby in the mornings. The room had a large closet with lots of hangers that also contained an iron and ironing board, and an in-room safe.

The bathroom contained a large, single sink lav top that looked like granite and was well lighted by a row of lights across the top of the mirror. The bath linens with thick and soft. The floor was tile as was the tub/shower combo surround.

Overall the room was both nice and comfortable, and had a great price. On the down side, the door closer had a problem in that it would make a very, very cloud cracking sound if you let it close the door by itself. Also, the vents on the AC wall unit were very dusty and I could even see some old popcorn inside the unit. Both were reported to the front desk, so it will be interesting to see if someone else who stays in this room reports that they have been fixed or not.

Unlike Hampton, this DoubleTree does not offer a free breakfast, but does have a pay choice of either a buffet or ordering off the menu. Room service is available for all meals and there is a small bar area in the lobby where you can also order food in the evenings.

Free shuttle service is available to or from either the airport or rent car facility, and to the MGM Grand. The WiFi worked great and there is also a business center in the lobby.

I liked my room and was comfortable here, and I got a great rate by reserving quite awhile in advance. I would stay here again and recommend it as a non-gaming, business-style airport hotel.

The average of my six rating below is 3.5. I typically, but not always, round up to the next point on the TripAdvisor 5 point scale, so I rate it a 4 (very good) overall.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank AustinWhitewater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, May 24, 2014
Dear Austin WhiteWater,

Thank you for your detailed feedback about your recent stay with us.

We appreciate your good overall comments regarding our Hotel. I have forwarded the coffee issue and AC units to the appropriate department for immediate action. Your review will help us correct similar issues in the future.

Thank you for considering us again for your future stay. Let us know what we can do to make this a better one.

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Fort Lee, United States
1 review
Reviewed May 9, 2014

The room was fantastic, I was only there for a few hours before catching a plane early but it was a great room after a long trip in the deep Mojave on a photography expedition for a week. I will stay there again.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, May 24, 2014
Dear Peter B,

Thank you for your feedback on TripAdvisor.

Your photography expedition sounded very exciting and we are glad we met your expectations and your room at our Hotel made it a great stay.

We look forward to seeing you again. Hopefully longer.

Thanks again.

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, United States
1 review
Reviewed May 7, 2014

I like the familiarity of staying in this hotel. The staff is always welcoming and friendly. I travel to Las Vegas regularly, and find the convenience and location close to the airport, my office, and away from the strip to be preferable to being logged down on the casino atmosphere.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lucien K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, May 24, 2014
Dear Lucien K,

Thank you for your feedback about your recent stay with us.

We appreciate your loyalty and your comments with regards to our Staff, our location and its' proximity and convenience to your purpose here in Las Vegas.

We look forward to your next stay. Thanks again.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tolleson, United States
1 review
Reviewed May 5, 2014

Had a great stay, really can't think of anything bad to say, staff was great and the room was wonderful. I would definitely come back to stay again. I was a little let down to see there was no free coffee in the morning as there is with most of the other Hilton Hotels. This was a small thing and didn't really sour the stay.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Edward B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, May 24, 2014
Dear Edward B,

Thank you for taking the time to post your feedback on TripAdvisor.

We appreciate the great comments about our staff and your accommodations.

I have forwarded your comments with regards to the coffee to our Food & Beverage Manager to look into. Our Lobby are by the elevator has complimentary coffee from 6 am - 9 am and replace with iced water for the remainder of the day.

Thanks again and we look forward to your next stay.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muskego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 30, 2014

Overall the property is below average, the rooms could be cleaner and need an update. This is my 4th visit to this same property, check-in staff are not helpful and do not listen. Free shuttle never came and did the final pick-up at 11pm at the MGM during my last stay. Had to call the hotel at 12am and wait another 20 mins. I will be looking for another local property for my next stay in Vegas.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Leslie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, May 24, 2014
Dear Leslie S,

Thank you for your feedback about your recent stay with us.

We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests.

I have forwarded the shuttle situation to our Front Desk Manager for immediate action.

We hope that if your travels bring you back to the area you’ll consider staying with us again.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
las vegas, United States
1 review
Reviewed April 29, 2014

just one night's stay in Vegas without heading to the Strip - wanting a relaxing evening after a long work day. Got a quiet clean room, attentive front desk staff, timely check in and out services and a clean exercise room to work out the stress of the day (and the burn the calories from the great Doubletree cookie too).

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, April 30, 2014
Dear Jeff K,

Thank you for taking the time to post a review on TripAdvisor.

We appreciate your comments about our quiet rooms, our great Front Desk Staff and our amenities at the Hotel.

Thanks for your candid comment about the wonderful DoubleTree cookies - we admit, we find them worth the work out as well.

We hope that you'll stay with us again if your travels bring you back to our City.

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mammoth Lakes, United States
1 review
Reviewed April 28, 2014

We stayed because it was closest Hilton property to the airport and it had a great rate. One note - you need to call the shuttle to get to the hotel from the airport which took a little longer than we had hoped (got in late with tire kids who were getting cold waiting). hotel has a great breakfast buffet with enough to keep the entire family happy.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, April 30, 2014
Dear John U,

Thank you for your feedback posting on TripAdvisor.

We appreciate your comments regarding our location and the value you got for price paid.

We're glad our DoubleTree breakfast buffet served as a great delight for your weary and tired family. Thanks again for your feedback and hope will consider us again based on your experience.

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Las Vegas Airport

Property: DoubleTree by Hilton Las Vegas Airport
Address: 7250 Pollock Drive, Las Vegas, NV 89119-4406
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#75 Family Hotel in Las Vegas
#80 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Las Vegas Airport 3*
Number of rooms: 190
Official Description (provided by the hotel):
The DoubleTree by Hilton Las Vegas Airport is a non-gaming Hotel with a casual, friendly atmosphere catering to both business and leisure travelers; and to small corporate meetings and social groups. We are centrally located just south of McCarran Airport at I-215 (Airport Connector) and Warm Springs Road (Exit 9). The Hotel offers a complimentary 24-Hour McCarran Airport courtesy shuttle; a complimentary scheduled courtesy shuttle to and from MGM Grand on the Strip from 8:00am to 10:00pm; complimentary wireless HSIA in all guestrooms and main floor public areas; no access fees on local, calling card and toll free phone calls less than 60 minutes; plus a complimentary 24-Hour DoubleTree Fitness by Precor® fitness center and heated outdoor pool. We have also earned the EPA ENERGY STAR in recognition of our energy efficiency efforts. All 190 spacious, well-appointed standard and upgraded guestrooms feature one incredibly comfortable king or two full-size Sweet Dreams® by DoubleTree beds; 37-Inch LCD HDTV with HD cable, pay-per-view movies and video games; complimentary standard laptop size in-room safe; in-room climate control; two dual-line speakerphones with voice mail; work desk with desk top power outlet and executive desk chair; MP3-compatible stereo clock radio; Wolfgang Puck® in-room gourmet coffee service; CITRON Honey & Coriander bath products by Crabtree & Evelyn; hair dryer, iron and full-size ironing board. In-room dining is also available every day from 6:00am to 10:00pm. This DoubleTree by Hilton also offers the PURE room option whereby each room is treated comprehensively to create an allergy-friendly environment. The PURE concept utilizes special purification techniques to remove 98% of bacteria, viruses, allergens and irritants from all surfaces, fabrics and the air flow. Travelers who occasionally suffer from allergies and asthma can now enjoy the cleanest, freshest air in their rooms and enjoy a more restful sleep during their stay. The Club Room features a Bakery Café with our signature DoubleTree Breakfast buffet served every morning; a Lounge where dinner entrées are available every evening; a 24-Hour self-serve business center with remote guestroom printing capabilities; ATM machine; plus complimentary wireless and wired HSIA. Take care of business in a complimentary mini meeting room or personal work space, or just relax with friends or business associates in one of the many comfortable conversation areas. With 2,970 square feet of function space, the DoubleTree by Hilton is an ideal choice for gatherings of eight to 80 people. Whether it’s a conference, meeting or special event, our attentive, friendly banquet staff will assist you with every facet of your catering and event needs. Unique menu options and on-site full-service catering, plus on-site audio/visual rentals and wired high-speed internet access can help assure a memorable event. As always… a freshly baked DoubleTree chocolate chip cookie at check-in. Plus, earn Hilton HHonors Points & Miles with each qualifying stay at the DoubleTree by Hilton Las Vegas Airport. ... more   less 
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Also Known As:
Doubletree By Hilton Las Vegas Airport Hotel Las Vegas
Doubletree Las Vegas
Las Vegas Doubletree

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