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DoubleTree by Hilton Las Vegas Airport
Ranked #54 of 264 Hotels in Las Vegas
Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good”
5 of 5 bubbles Reviewed August 3, 2013

While not a gaming/casino hotel, it was tidy, clean, and service personnel were very friendly. If you're in town for a quick business night or two, this hotel is standard, quiet, without the fuss of the Vegas strip.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Hugo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, August 5, 2013
Dear Hugo G,

Thank you for giving us the opportunity to be a part of your stay in Las Vegas. We appreciate your comments regarding our firendly staff and glad that your stay was pleasant and enjoyable.

Thank you as well for recommending our Hotel as quiet, with not a lot of fuss that is typical of a Casino Hotel.

We hope you will consider us again if you are ever back in Las Vegas..

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,033 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Los Angeles
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed July 30, 2013

I stayed at this Doubletree hotel at the Las Vegas Airport probably about 8 years ago. Back then, I remember it being fairly new, off the strip, sort of quiet, and away from the tourists and the kids. So naturally, coming back for a short business trip, I considered those factors. When I returned, the front desk clerk processed me like a robot and gave me the famous Doubletree cookie...put me an an upgraded room (which by the way, is the typical room with a white robe which I've never ever worn) but didn't give me the breakfast voucher. Not a big deal, as I said it was a robotic check in, nothing special, no big mistakes.
When I started off to my room is when I was disappointed. Wow, does this place not know there is such a thing as a carpet cleaner? As the pictures show, you can track your way back to your room by the grime path from the elevator. Doubtful they vacuum the hallways either as the following morning the same debris lined the floor. Elevator mats? Dirty and debris.
The lounge? Doesn't operate until 5:30, so don't think about that wind down beverage at 4 p.m. Isn't going to happen.
So in short, Doubletrees usually aren't the mecca of hotels obviously. But this one falls way short. This message is for the general manager of this Doubletree....do you really treat the carpeting in your home like this? I would hire two guys with those rental carpet cleaners and have this place sparkling in two days. This place hasn't been carpet cleaned in at least a few years.

  • Stayed July 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Inluvwithjapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, August 5, 2013
Dear inluvwithJapan,

Thank you for your feedback on TripAdvisor.

We apologize for the subpar level of service you received while staying at our hotel. We have addressed the issues you mentioned with our staff and hope you would consider staying with us again the next time you are in the area.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 20, 2013

I was in this hotel six weeks ago, my family, friends, and I were very exited, then when I came back to Las Vegas I want to stay in the same hotel I liked. The stuff were very helpful and friendly. Thank you so much

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Syhair A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, August 5, 2013
Dear Syhair,

Thank you for posting a feedback on TripAdvisor.

We are glad to hear that your stay was pleasant and that our staff met your expectations.

Hope you enjoyed the rest of your stay with your friends and family. Please consider us again if your travels bring you back to our city.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 16, 2013

We drove back from Bryce Canyon in Utah to this DoubleTree in preparation for a 6am flight home. This hotel is perfect for that specific use case, but if you're looking to experience Vegas, look elsewhere. The hotel is conveniently located away from the strip so that you don't struggle through any of that traffic, but its also located near the rental car drop-off (< 10 minutes, I think closer to 5), so you can quickly drop off your car and get to the airport (and there are two gas stations on the way over!). Other than that, though, the hotel is merely okay. The staff was extremely friendly and helpful, and the bed was comfortable. But our desk chair was stained, and the faucet leaked unless you shut it off in some magical position and possibly prayed to some faucet god. Overall, stay the night and use it as a convenient stop-off to get home, but look elsewhere to enjoy the strip.

Pros:
+ Away from the strip making driving easy and painless
+ Close to the rental car drop off to make the early flights easy
+ Friendly and helpful staff
+ Low Cost and Free parking

Cons:
+ Not much around, especially if you want dinner. The closet thing is Applebees.
+ Our room was a bit dated. Stained desk chair, faucet that dripped, etc.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 18, 2013
Dear Scott B,

Thank you for taking the time to post your feedback on TripAdvisor.

We are glad that you found our Hotel to be conveniently located and was perfect for the purpose of your stay. Being away from the hustle and bustle of the Strip is really beneficial for those seeking a quiet and restful night, especially if you have an early flight to catch.

Thank you for acknowledging our great staff and for finding our Hilton beds very comfortable. Also, by pointing out the pros and cons, we are able to appreciate the kudos and correct any issues that you encountered during your stay.

We hope you'll keep us in mind if your travel brings you back to our city. Thanks again for your comments.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, Canada
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 15, 2013 via mobile

Stayed here 2 Saturday nights to bookend a trip. Clean comfortable rooms, cookies when we arrived, parking, shuttle etc. nice desk staff. close to the rental car drop-off site. Good location to get around Vegas or use as a stepping stone stay. The price was 1/3 cost of Mirage or Venetian Saturday night and if you are getting up at 4am to hop a plane, do you need a $600nt suite on the strip?

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bruce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 18, 2013
Dear Bruce R,

Thank you for your comments on TripAdvisor.

We appreciate your feeddback about the convenience of our location, our clean & comfortable rooms, the value for the price you paid.

Thanks for the kudos to the Staff - and your overall assesment of our Hotel.

We look forward to your next stay with us and hopefully longer next time:-)

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

I stay here every 3 weeks for business and have my pick of hotels even though it all gets billed to my company. It's conveniently located and even though it could stand a little updating in the lobby and especially the bathrooms, I always get the same great service. They have a really good happy hour from 530-730pm which is nice after a long day's work and I always get a super comfortable sleep in their beds. I love the fact that it's quiet and I can NEVER hear anyone in-between rooms or above like I can when I've stayed at the nearby Homewood Suites. I would highly recommend as long as you're not expecting something that looks absolutely brand new.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank daniellef139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 18, 2013
Dear TripAdvisor Member/DoubleTree Guest,

Thank you for taking the time to post your feedback on TripAdvisor.

We appreciate your loyalty to our Hotel and thank you for appreciating the great service our Staff provides during your stay..

Our happy hour is truly a benefit to a lot of our business clients that just want to unwind and relax and we're glad you're able to enjoy it.

Again, thank you for your comments. We'll see you again...

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Korcula Town, Croatia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 13, 2013

Stayed here for several nights on trip back to US from Europe. Clean, comfortable rooms, friendly and accomodating staff, convenient shuttle bus...in short a great place to stay. You are away from the nadness and traffic of the strip and very close to the airport. Have booked a return stay this coming fall.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MBR06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, July 18, 2013
Dear MBR06,

Thank you for your feedback on TripAdvisor.

We appreciate your comments on how friendly and accommodating our staff is and how you found our rooms comfortable. Our complimentary shuttle service to the airport, rental car facility and even the scheduled ones to the Las Vegas Strip are truly enjoyed by a lot of our guests.

Thank you for booking another stay with us. We'll see you in the Fall...

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Las Vegas Airport

Property: DoubleTree by Hilton Las Vegas Airport
Address: 7250 Pollock Drive, Las Vegas, NV 89119-4406
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#75 Family Hotel in Las Vegas
#80 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Las Vegas Airport 3*
Number of rooms: 190
Official Description (provided by the hotel):
The DoubleTree by Hilton Las Vegas Airport is a non-gaming Hotel with a casual, friendly atmosphere catering to both business and leisure travelers; and to small corporate meetings and social groups. We are centrally located just south of McCarran Airport at I-215 (Airport Connector) and Warm Springs Road (Exit 9). The Hotel offers a complimentary 24-Hour McCarran Airport courtesy shuttle; a complimentary scheduled courtesy shuttle to and from MGM Grand on the Strip from 8:00am to 10:00pm; complimentary wireless HSIA in all guestrooms and main floor public areas; no access fees on local, calling card and toll free phone calls less than 60 minutes; plus a complimentary 24-Hour DoubleTree Fitness by Precor® fitness center and heated outdoor pool. We have also earned the EPA ENERGY STAR in recognition of our energy efficiency efforts. All 190 spacious, well-appointed standard and upgraded guestrooms feature one incredibly comfortable king or two full-size Sweet Dreams® by DoubleTree beds; 37-Inch LCD HDTV with HD cable, pay-per-view movies and video games; complimentary standard laptop size in-room safe; in-room climate control; two dual-line speakerphones with voice mail; work desk with desk top power outlet and executive desk chair; MP3-compatible stereo clock radio; Wolfgang Puck® in-room gourmet coffee service; CITRON Honey & Coriander bath products by Crabtree & Evelyn; hair dryer, iron and full-size ironing board. In-room dining is also available every day from 6:00am to 10:00pm. This DoubleTree by Hilton also offers the PURE room option whereby each room is treated comprehensively to create an allergy-friendly environment. The PURE concept utilizes special purification techniques to remove 98% of bacteria, viruses, allergens and irritants from all surfaces, fabrics and the air flow. Travelers who occasionally suffer from allergies and asthma can now enjoy the cleanest, freshest air in their rooms and enjoy a more restful sleep during their stay. The Club Room features a Bakery Café with our signature DoubleTree Breakfast buffet served every morning; a Lounge where dinner entrées are available every evening; a 24-Hour self-serve business center with remote guestroom printing capabilities; ATM machine; plus complimentary wireless and wired HSIA. Take care of business in a complimentary mini meeting room or personal work space, or just relax with friends or business associates in one of the many comfortable conversation areas. With 2,970 square feet of function space, the DoubleTree by Hilton is an ideal choice for gatherings of eight to 80 people. Whether it’s a conference, meeting or special event, our attentive, friendly banquet staff will assist you with every facet of your catering and event needs. Unique menu options and on-site full-service catering, plus on-site audio/visual rentals and wired high-speed internet access can help assure a memorable event. As always… a freshly baked DoubleTree chocolate chip cookie at check-in. Plus, earn Hilton HHonors Points & Miles with each qualifying stay at the DoubleTree by Hilton Las Vegas Airport. ... more   less 
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Also Known As:
Doubletree By Hilton Las Vegas Airport Hotel Las Vegas
Doubletree Las Vegas
Las Vegas Doubletree

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