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“Nice off-strip hotel”

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DoubleTree by Hilton Las Vegas Airport
Ranked #57 of 263 Hotels in Las Vegas
Los Angeles, California
Level Contributor
114 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Nice off-strip hotel”
Reviewed January 19, 2013

I have stayed here twice recently. Rooms are good size but I wouldn't say especially large. Bathrooms are smallish. Bed was comfortable. AC is one of the wall units that is pretty loud wen running. You can hear freeway and airport noise but it isn't bad. Very close and fast to the airport. Hotel is close to the airport rental car garage - it's actually faster to get from the hotel to the airport than from the rental car garage. The staff is great. The front desk and breakfast staff are some of the friendliest hotel personnel ever. Breakfast buffet is pretty good - basic hot food, fruit, pastries, cereal. Overall great value if you want something off-strip and close to the airport.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank JeffS_from_LA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, January 25, 2013
Dear Jeffs_from_LA,

Thank you for taking the time to post a review on TripAdvisor. We are glad to hear that you found our rooms adequate and our beds, comfortable.

Our location is surely one of our features that benefits travelers like you. The shuttle service we provide to the Airport and Rental Car facility is a good benefit was well for "people on the go".

I have sent your concern about the A/C to our Operations Director and it will be addressed accordingly.

And last, but certainly not the least, our staff sends their heartfelt THANK YOU for recognizing them as the Friendliest Hotel Personnel "ever".

Come back and see us again. We look forward to it.

Sincerely,

Aurora Bautista
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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West Tennessee
Level Contributor
52 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 19, 2013

If you're looking for a standard, business-class hotel that is close to the rental car return facilities at McCarran-Las Vegas International Airport, the DoubleTree on Pollock Drive is probably you're best bet. I was able to get from the parking lot of the hotel to rental return lane within 5 minutes and almost no chance of getting lost.

If you're someone like me who was using McCarran as a jumping off and return point for an extended trip throughout southern California and Nevada, this hotel may fit the bill.

This is NOT the place to stay, however, if you're wanting the full Las Vegas experience. There's no casino, nor a single slot machine. The hotel itself is of the suburban-generic variety found anywhere one finds corporate office park sprawl. Except for some brochures in the room, you would not really know whether you're in Las Vegas, Lexington, or Lenexa.

The check-in process was easy, the room was OK, and an Applebee's next door. My only quibbles would be a very thin, worn out blanket and a very inconsistent heating unit (warm, cold, warm, cold, etc. all night long). The front desk was unattended when I was checking out, as well.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank GOGraffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, January 30, 2013
Dear GOGaffer,

Thank you for taking the time to post a review on TripAdvisor.

We are pleased that you found our Hotel ideal for the business traveler with emphasis on our convenient location and proximity not only to the Airport but also the Rental Car facility.

I have submitted your other comments to our Housekeeping department and Front Desk for action.

We hope you will consider our Hotel during your next business trip here to Las Vegas. Again, we appreciate your comments.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redwood Valley, California, United States
1 review
Reviewed January 10, 2013

The staff is Amazing and so helpful! They really make you feel at home. The shuttle is wonderful they take you to the airport every 30 minutes and to the MGM grand every hour, they will also take you to the outlet mall on the south side of the strip!

Room Tip: The Breakfast is way over priced but the food was fresh!
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, January 25, 2013
Dear Shelley W,

Thank you for posting a review on TripAdvisor. I have shared your comments to our department heads about how amazing and helpful our staff are.

We are glad that you found our shuttle service wonderful and it suited your needs.

Please keep us in mind for your next stay. Again, we really appreciate your kudos and comments.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livonia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 8, 2013

We picked this hotel for their free airport shuttle service, since we had an early morning flight out of Las Vegas. Staff was very friendly and helpful, the room was quiet, and the shuttles to both the strip and the airport let us get around easily after we turned in our rental car. The airport shuttle runs every 30 minutes, but the strip shuttle is only once every 2 hours, so you have to watch the time closely if you're trying to get back to the hotel from the strip at a certain time using the shuttle. But we wanted a hotel that wasn't in the middle of the Las Vegas scene, and this was an excellent pick.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RFLivonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, January 25, 2013
Dear R F,

Thank you for taking the time to post a review on TripAdvisor. I have shared your comments to our Staff, whom you found friendly and helpful. We are really proud of our small tight knit group and it shows on how we treat our guests....

Thank you as well for your comments about our quiet rooms, our convenient airport shuttle and its benefits, our close proximity to the Rental Car facility and the Las Vegas Strip/Outlet Mall.

We hope you will consider us again when you are back in our city. We are at your service.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 5, 2013

We decided to stay one more night in Vegas and have had enough of the Las Vegas Strip feel. I found this hotel using the Hilton App on my iphone. It gave us a rate of $69/night or $84 with full breakfast for two adults and two kids. We were travelling with kids so opted for the breakfast inclusion. We checked in within the hour.
We got free parking and its proximity to the airport is convenient. Given its location, we thought it would be loud but it wasn't. The hotel seemed older but it's well-kept and very clean. I am picky about my hotels but this one I felt I was okay even wallking barefoot in the room. The front-desk clerk was friendly and she did not forget to offer the famous Doubletree Cookies.
The breakfast buffet had more of a Hilton Hotel atmosphere instad of a Hampton Inn casualness. They had fruit, an assortment of pastries, and your typical egg and meat selection.
The business office computer ran smoothly and I even got to print some important tour tickets I needed to save money. My understanding is that they have a shuttle that takes guests to the MGM area. We did not avail of this so I cannot comment.
Excellent Stay at Doubletree and I would highly recommend this place.

  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amerasiangirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, January 25, 2013
Dear Amerasiangirl,

Thank you for posting your comments on TripAdvisor. We appreciate your kudos and we're glad that your overall experience was great and memorable.

We are really proud of our Hotel and thank you for mentioning about our Brand signature, the DoubleTree cookie, as well as our Doubletree breakfast buffet. Our Hotel amenities are enjoyed and appreciated by a lot of our guests and rest assured, constant improvements are added for our guests to enjoy.

Thanks for the great recommendation. We look forward to your next stay at our Hotel.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 28, 2012

This hotel is located about 10 minutes from the strip/airport--and the hotel provides complimentary shuttle to the strip/airport. Hotel is clean--staff excellent--especially Will. Highly recommended staying here!!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snoopuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, December 31, 2012
Dear Snoopuppy,

Thank you for taking the time to post a review on TripAdvisor. We appreciate your comments about our location and proximity to the airport plus the complimentary shuttle that we provide to the Airport and the Las Vegas Strip.

I have forwarded and shared these comments to our department heads. Thank you as well for the recommendation and we look forward to your next stay with us.

Sincerely,

Aurora Bautista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine,CA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 20, 2012

I was in Las Vegas for business trip and I stayed here for one night. I need a hotel that close by to airport and rental car return center. Room was very comfortable and clean. It is very close to airport and rental car return center. Also breakfast was awesome. It wasn't simple continental breakfast. It is Hilton. Everything perfect under this name. So I definitely recommend this hotel to everyone.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yasin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTbHLVA, Director of Sales at DoubleTree by Hilton Las Vegas Airport, responded to this review, December 26, 2012
Dear Yasin T,

Thank you for posting a review on TripAdvisor.

We appreciate your comments regarding the convenience of our location to the Airport and the Rental car facility and your referrence to our breakfast as a "Hilton" type.

We are mostly grateful for the recommendation as a great place to stay, with comfortable and clean rooms.

We hope you will consider us on your next trip to Las Vegas. Again, on behalf of our entire management and staff, thank you.

Sincerely,

Aurora Bautista
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Las Vegas Airport

Property: DoubleTree by Hilton Las Vegas Airport
Address: 7250 Pollock Drive, Las Vegas, NV 89119-4406
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#75 Family Hotel in Las Vegas
#80 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Las Vegas Airport 3*
Number of rooms: 190
Official Description (provided by the hotel):
The DoubleTree by Hilton Las Vegas Airport is a non-gaming Hotel with a casual, friendly atmosphere catering to both business and leisure travelers; and to small corporate meetings and social groups. We are centrally located just south of McCarran Airport at I-215 (Airport Connector) and Warm Springs Road (Exit 9). The Hotel offers a complimentary 24-Hour McCarran Airport courtesy shuttle; a complimentary scheduled courtesy shuttle to and from MGM Grand on the Strip from 8:00am to 10:00pm; complimentary wireless HSIA in all guestrooms and main floor public areas; no access fees on local, calling card and toll free phone calls less than 60 minutes; plus a complimentary 24-Hour DoubleTree Fitness by Precor® fitness center and heated outdoor pool. We have also earned the EPA ENERGY STAR in recognition of our energy efficiency efforts. All 190 spacious, well-appointed standard and upgraded guestrooms feature one incredibly comfortable king or two full-size Sweet Dreams® by DoubleTree beds; 37-Inch LCD HDTV with HD cable, pay-per-view movies and video games; complimentary standard laptop size in-room safe; in-room climate control; two dual-line speakerphones with voice mail; work desk with desk top power outlet and executive desk chair; MP3-compatible stereo clock radio; Wolfgang Puck® in-room gourmet coffee service; CITRON Honey & Coriander bath products by Crabtree & Evelyn; hair dryer, iron and full-size ironing board. In-room dining is also available every day from 6:00am to 10:00pm. This DoubleTree by Hilton also offers the PURE room option whereby each room is treated comprehensively to create an allergy-friendly environment. The PURE concept utilizes special purification techniques to remove 98% of bacteria, viruses, allergens and irritants from all surfaces, fabrics and the air flow. Travelers who occasionally suffer from allergies and asthma can now enjoy the cleanest, freshest air in their rooms and enjoy a more restful sleep during their stay. The Club Room features a Bakery Café with our signature DoubleTree Breakfast buffet served every morning; a Lounge where dinner entrées are available every evening; a 24-Hour self-serve business center with remote guestroom printing capabilities; ATM machine; plus complimentary wireless and wired HSIA. Take care of business in a complimentary mini meeting room or personal work space, or just relax with friends or business associates in one of the many comfortable conversation areas. With 2,970 square feet of function space, the DoubleTree by Hilton is an ideal choice for gatherings of eight to 80 people. Whether it’s a conference, meeting or special event, our attentive, friendly banquet staff will assist you with every facet of your catering and event needs. Unique menu options and on-site full-service catering, plus on-site audio/visual rentals and wired high-speed internet access can help assure a memorable event. As always… a freshly baked DoubleTree chocolate chip cookie at check-in. Plus, earn Hilton HHonors Points & Miles with each qualifying stay at the DoubleTree by Hilton Las Vegas Airport. ... more   less 
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Also Known As:
Doubletree By Hilton Las Vegas Airport Hotel Las Vegas
Doubletree Las Vegas
Las Vegas Doubletree

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