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“Clean, centrally located hotel in Old Town Las Vegas” 3 of 5 bubbles
Review of California Hotel & Casino

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California Hotel & Casino
Ranked #96 of 264 Hotels in Las Vegas
VANCOUVER
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Clean, centrally located hotel in Old Town Las Vegas”
3 of 5 bubbles Reviewed May 29, 2012

We stayed in the East Tower over Memorial Day Weekend for a Bachelorette Party. Here is a list of postives/negatives about the stay. We had two rooms with two Queen beds in both. This would be a great hotel for a business traveler or someone looking for a Vegas experience on a budget.

Positive:
Rates were great especially over a holiday weekend.

Very efficient check-in.

Mini-fridge in our room!

Great location - only one block from the Fremont Experience.

Several food options in the hotel that are reasonably priced and tasty.

Rooms are nicely decorated.

Pretty quiet for being so close to the Fremont Street.

We had a non-smoking room and it smelled like a non-smoking room.

Room was clean. Even though we had a low rate, I didn't feel like I was jeopardizing our health to stay here. Bathroom could have been a little more thoroughly scrubbed but it was average.

There were a nice variety of slot machines and table games.

Negatives:
Valet was full every day we were there even for hotel guests. Self-parking was available.

We were able to get into one of our rooms to put luggage but when we tried again, the key didn't work. The problem was the key mechanism. It took them nearly two hours to repair it. There was only one maintenance worker.

We requested adjoining rooms (two phone calls before the trip and again at the counter) and this could not be accomodated. We were told this was only possible if we were willing to be in a smoking room.

Lack of outlets! The outlet by the bed required us to pull the bed out to get to the outlet. This sucks if you have a CPAP or other device you need to sleep.

The rooms are pretty small - we had three people in our room and it felt like we were tripping over each other and our luggage. The closet space is very small and you only get two drawers.

Only two pillows per bed - we called and asked for more and they told us they had "run out."

Only two towels per room - but they responded quickly to our request for more towels.

The air conditioning/heating unit was ineffective and very noisy. It was hard to keep the room from being too cold or too hot.

The pool experience was very disappointing. I knew it wasn't going to be like the pools at Mandalay Bay but expected a little more. It is not on the "true" roof top but rather floor 13. The pool is very, very, very small. It felt very crowded and noisy with all the kids that were there.

We got there at about noon on a Sunday and took the last of the towels. It took the hotel staff nearly 2 hours to replenish them.

The pool is not heated - the temperature felt like you were sitting in an ice bucket.

There was inadequate patio furniture. Several of the the chaise lounges were broken.

Beds were very soft and in need of replacement.

  • Stayed May 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank movian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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599 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
Cleveland, Ohio
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed May 14, 2012

The California is our favorite hotel in Las Vegas, thanks to the Aloha spirit of the staff and the friendly customers. It's a little slice of Hawaii in Las Vegas, thanks to a plethora of Hawaiian package tours, an authentic Hawaiian restaurant, Hawaiian store, and Hawaiian specialties on the inexpensive but delicious breakfast buffet (thank you, Portuguese sausage!).

Lappert's ice cream shop has incredible Rocky Road (they call it Hana Road) ice cream. The restaurants have excellent food for the price. Try the teriyaki stand at the front of the hotel, and the Cioppino at the Pasta Pirate (where a glass of house wine comes with your meal). The Chinese fried chicken at the Main Street cafe may be the best chicken I've ever eaten in my life - crispy, flavored with 5-spice powder. I don't eat late at night, but I wish I did, because oxtail soup is their midnight-to-6 am special.

I'm not kidding about friendly customers: the last time we were there, my husband told me he had an upset stomach while we were standing in line. The customer in front of us gave us some special ginger tea from her purse! This kind of experience is the rule and not the exception there.

The hotel itself is no frills, but the rooms are pleasant with a desk and comfortable reading chair. It's centrally located in the downtown area, but because it's not on Fremont Street, it's quieter.

Room Tip: I prefer the rooms in the tower near the check-in desk.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank herone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 13, 2012

I brought my mom and dad on this trip and they absolutely love The Cal!! The front desk was able to get us connecting rooms on short notice. The Housekeeping staff was very quick with any requests we had (extra towels, etc) and the rooms were serviced well. We also liked the restaurants that are available, different options for our different tastes. If you decide to go to the Market Street restaurant, be prepared to wait in a long line during typical lunch or dinner times. We liked the Downtown location and enjoyed being able to walk to the other casinos which are close by. Overall it was a great trip and we will be back again!

Stayed December 2011, traveled with family
Helpful?
4 Thank PaloloValleyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 3, 2012

This time, stayed in room 427 in East Tower, closer to the parking deck and good luck buddha. Rooms are always clean and staff is very nice. Bathroom is in back end of room with sink outside the small tub and toilet room. Sink area has shelves for toiletries as well as adequate counter space. Small fridge and in room safe. TV is OK, but very limited cable stations----this is Vegas you are not supposed to spend a lot of time in your room! In room wi-fi for a big fee. There is a free "hot spot" with tables, chairs and plugs in the connected sister property, Main Street. No coffee makers in rooms. The cafe is open 24/7 with reasonable prices and a great salad bar. Take a sweater--it's always cold in the cafe. Quick order snack bar also reasonable and chicken wings are good. The Cal has lots of guest from Hawaii and the menus have many Hawaiian specialities. 3rd floor pool is very basic, salt water and clean. There's also a small shaded area with 2 tables and chairs. Towels and lounge chairs provided.

Room Tip: Choose this tower if you want to be closer to the parking deck, valet, or registration desk.
See more room tips
  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank bjt48331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed April 19, 2012

Older property but location is central to all downtown casinos. Staff accomodated my last minute request for a room without any problems. Room was basic and clean. The food at the coffee shop was good and service was adequate. Wasn't expecting the Ritz at the price so have to say everything was what I expected.

  • Stayed April 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Ontario, Canada
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed April 19, 2012

Trying to get breakfast downtown. We went into the California Hotel. We found the buffet and went to the line and waited to be seated, and waited and waited. After five minutes and and no less than five staff walking by us without even looking at us we decided to leave. Not without complaining of the poor service of course. The lady at the cash register just looked at us and didn't even apologize. She just stood there staring at us with her jaw open. Bad service all the way.

  • Stayed March 2012, traveled as a couple
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Karin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Boyd Gaming Corporate Digital Marketing Manager at California Hotel & Casino, responded to this review, May 2, 2012
Thank you for your feedback regarding your recent experience at the California Hotel & Casino. We strive to maintain a high standard of service and sincerely apologize for your unsatisfactory experience with us. Your comments have been forwarded to the Food and Beverage Director as well as our General Manager for review. Again, thank you for your comments and we know you have many choices for places to visit and eat when you are in Las Vegas and hope you will give us another try.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Las Vegas hotels

Indiana
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed April 15, 2012

I stay at the California Hotel and Casino across from Fremont Street in Las Vegas when I work in Vegas in March. Its my fifth year staying here and its always been consistent. The rooms are clean and roomy (double). The property is older but rooms are nice. Staff at the hotel is very nice. Bellman are polite and friendly. Valet guys are great. I would get back to the Cal late at night from work and use the valet a few times. I only have two issues with the Cal. One, on the weekend, the parking garage would fill up and I would have to find parking across the street. Its not a far walk, just a pain when I get back from a very long day working and have to walk to the hotel. The other is the casual restaurant, it was always busy. Long line. I ended up walking across the bridge to the Main Street Hotel and Casino (attached by enclosed bridge) and eat at the Brew Pub called the Triple 7. Food wasn't bad, but the bartenders don't know how to make a mixed drink. The Cal is close enough to Fremont Street to walk too and far enough where you don't hear the music nightly.

Room Tip: Ask for a room in the tower near the front desk. Rooms seem to be recently remodeled. Corner King ro...
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank ndpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about California Hotel & Casino

Property: California Hotel & Casino
Address: 12 E Ogden Ave, Las Vegas, NV 89101-2992
Location: United States > Nevada > Las Vegas > Downtown
Amenities:
Casino and Gambling Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Las Vegas
#48 Casino Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — California Hotel & Casino 3*
Number of rooms: 781
Official Description (provided by the hotel):
Located in historic downtown Las Vegas. ... more   less 
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Also Known As:
California Las Vegas
California Hotel Las Vegas

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