When you arrive at reception there is someone directing you to the next available check in desk. We arrived at lunch time and the check in time is 4pm. But you can have an early check in which is 28 dollars which I think is a tad extreme but as we had been travelling a long while we decided to take this option.
We were originally booked to stay in the Roman Tower but were upgraded to the Augustus Tower thanks to the $20 trick! :-) Room was AMAZEBALLS!! Very spacious with 2 Queen beds, perfect view of the fountains and a immaculate bathroom.
Found staff to be extremley helpful and willing to assist with any problems.
If you check out the Forum Shops, you can't leave without going to the Cheesecake Factory!!More