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“Loved Caesars!”
Review of Caesars Palace

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Caesars Palace
Ranked #38 of 263 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Evansville, In
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Loved Caesars!”
Reviewed August 5, 2013

Arrived early evening around 6:30 and no lines at check in. We were able to get an upgrade to Palace tower Jr suite. Great tower to be in if you want quick access to the pool. Room was very large and had 2 bathrooms! 2 head shower and also a bidet (French behind wash). Our room was clean and had a great pool view. Pool is amazing! Great location! We've stayed at Aria, Bellagio and now Caesars. All 3 superb hotels but I was spoiled at Bellagio with a fountain view! Caesars has more shopping options and dining options. Husband loved the poker room too. We plan ahead so we had a great deal off their web sight for 110 a night that included the $25 night room fee. Don't miss the opportunity to stay here if possible.

Room Tip: Palace tower very nice and quick access to pools.
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  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank JulieM1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Escalon, California
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 5, 2013

Not only have I been a victim but I saw hotel employees being rude to customers at every turn in Caesars Palace. I wouldn't return here if it were the last hotel in Vegas. It's too pricey for an under average hotel. Then you add in the rudeness of the staff = F- for Caesars Palace Las Vegas.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
7 Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalServiceTeam, Manager at Caesars Palace, responded to this review, August 7, 2013
Thank you for taking the time to provide feedback from your visit. We truly appreciate your feedback and the opportunity for us to improve our service. We apologize that your experience does not reflect our commitment to guest service. If you would like to discuss your experience further, please feel free to send us an email at http://czr.bz/148UP5y . We do hope you will stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 5, 2013

We stayed here for a night last week and while the hotel is beautiful, the rooms nice and the pool gorgeous the service we received at check-in was appalling. We had an issue with our reservation and the gentleman could not find it...we booked from an outside website because the Caesar's palace site was showing no availability. His excuse "this happens all of the time and you just have to deal with it." While we fully understood that this issue could be from the outside site the gentleman that checked us in was beyond rude. He rolled his eyes at us several times and acted as if we were a complete inconvenience to him. We also ended up having to pay for our room all over again in order to stay there that evening, despite having the confirmation from the other website. As of today we still have not been fully credited for the money we dished out, one week later.

Overall I feel like this hotel is overrated, the employees didn't seem happy to be there and I was pretty unimpressed with the customer service. With all the options you have in hotels while visiting Vegas I feel there are better places to stay for the price. The only person who was nice enough to at least act like she cared about our situation was Maria that checked us out the next day.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kaffeine0307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalServiceTeam, Manager at Caesars Palace, responded to this review, August 6, 2013
kaffeine0307, thank you for your comments. We are sorry to hear of your poor experience on your last visit. We will be sure to share your comments with our management. If you would like to discuss your experience further, please feel free to send us an email at http://czr.bz/148UP5y. We do hope you will stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 5, 2013

We chose Caesars because Rod Stewart was in concert there and we had tickets. Convenience is a big issue for us.. Check-in was fine and went smoothly. We were upgraded to a renovated room which was nice enough. I asked for a room close to the action, so we were in the Forum Tower which was convenient to the casinos, restaurants, and forum shops. I wouldn't say the room itself was over-the-top which Vegas rooms certainly can be.

The bed was very comfortable, bathroom was nice with a separate water closet. I don't think the TV was HDTV, but not quite sure.. The view was awful, but who cares since we're not there so much. We're more interested in a QUIET room than anything else. It was quiet enough except for a couple of times when folks were coming in just before dawn and talking loudly. Not much the hotel can do about that though.. They were just having a good time.

The most disappointing thing was their non-existent Internet security. My e-mail got hacked and some contacts were spammed.....arg. I mentioned this to a concierge called Laura and while sympathetic there really wasn't anything she could do -- I don't think! Speaking of Laura, we have stayed in hotels far and wide and she was the absolute best concierge we have ever encountered, so if you end up at Caesars and want/need anything -- absolutely nothing is too difficult or time-consuming for her to accomplish. Hats off to Laura!!!

  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank SATgirlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 4, 2013

I was very happy about my four day stay at the Caesar.

Check-in was quick and done very efficiently. The hotel is big; my room was a fair distance away from the reception and it took me a while to find it.

The room itself was amazing. Large, bright, very clean, with all the facilities one would expect (including a jacuzzi!)

Checkout was very efficient too. Overall I was very happy with my stay.

  • Stayed August 2013, traveled on business
    • Value
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Helpful?
2 Thank Florent D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medicine Hat, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2013

Caesar's Palace is an amazing motel, very clean, beautiful, and elegant. Love the pools. The Palace tower was right near the pools so if was very convenient to not have to walk miles to get to the pool. Located centrally on the strip its an awesome place to stay. We asked for an upgrade and were given a room with two bathrooms which was nice for husband and daughter so we could all get ready at the same time. The internet was ver expensive. It was restricted to one device per room for the $14.95 per day service fee, then any other device is $14.95 in the motel room only. When you leave the room, you no longer have service, unless you pay $24.95 per day. The motel is huge so you need to be prepared to walk along way to get anywhere.

Room Tip: If you are spending time at the pool ask fora room in the Palace Tower.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joanne2765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Level Contributor
98 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
Reviewed August 4, 2013

My wife and I stayed 8 nights in a King Bedded Room in the Palace Tower at Caesars, we originally booked a Forum Tower room and we got 5 nights comp with our Total Rewards card, at check in we were upgraded comp to the Palace Tower and was allocated a 10th floor King Bedded room facing the pools, the room was fantastic and had full jacquzi tub, all Palace Tower rooms have these. The Palace Tower is the best location for access to the pool, the pool area entrance is located directly at the elevator lobby area for the Palace Tower. The hotel is huge and has a fantastic range of restaurants and shops, we ate at Gordon Ramsays, Cheesecake Factory and Central, all were brilliant. Next time we are in Vegas we will definitely stay here again, it's in the most convenient location possible on the Strip, you can easily walk to many other famous hotels including Bellagio, Mirage, Venetian and Flamingo.

Room Tip: Palace Tower rooms have great full size jacquzzi tubs.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darran B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caesars Palace

Property: Caesars Palace
Address: 3570 Las Vegas Blvd S, Las Vegas, NV 89109-8933
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Las Vegas
#15 Casino Hotel in Las Vegas
#19 Spa Hotel in Las Vegas
#21 Luxury Hotel in Las Vegas
#41 Romantic Hotel in Las Vegas
#41 Family Hotel in Las Vegas
#66 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Caesars Palace 5*
Number of rooms: 3974
Official Description (provided by the hotel):
Every day is spectacular at the iconic Caesars Palace! From celebrity chefs Gordon Ramsay, Bobby Flay, Guy Savoy, Nobu Matsuhisa and Francois Payard and a world-class buffet to upscale dining and casual fare, Caesars Palace offers the finest restaurants on the Las Vegas strip. Soak in the daytime excitement of the five acre Garden of the Gods Pool Oasis where six different pool experiences compliment heavenly bodies that adorn its grounds. Relax in the opulent oasis at Venus European Pool Lounge and experience fun European-style sunbathing in private comfort. Take in skylines from around the world and enjoy specialty cocktails at the upscale Vista Cocktail Lounge. At Montecristo Cigar Bar you can watch all the big games and sporting events on the oversized video wall while enjoying fine whiskeys, smooth cigars and small bites in a state-of-the-art, fully ventilated 4,000 sq ft environment. Star-powered performances by Celine Dion, Elton John, Rod Stewart, Reba Brooks & Dunn & Mariah Carey fill The Colosseum. As night falls, join the electrifying vibe of OMNIA Nightclub - you never know what celebrity might be in attendance. Enjoy the natural and healing powers of water with a treatment at the award-winning Qua Baths & Spa. COLOR, a Salon by Michael Boychuck, brings Hollywood glam to Las Vegas at his ground-breaking creation. For the discriminating shopper, The Forum Shops at Caesars still stands as the Strip's premier shopping destination. ... more   less 
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Also Known As:
Caesars Palace Las Vegas
Classic Hotel Las Vegas
Classic Hotel Caesars Palace
Caesar Palace
Caesars Las Vegas
Las Vegas Caesars Palace
Ceasars Palace Las Vegas

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