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“Great Hotel!”

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Planet Hollywood Resort & Casino
Ranked #64 of 263 Hotels in Las Vegas
GreenLeadersBronze level
Reviewed July 12, 2004

My Husband and I, and my Brother and his Wife stayed at the Aladdin in 2002. We loved it! Great location on the strip, wonderful shops and fun casino.

Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18,771 - 18,777 of 21,020 reviews

A TripAdvisor Member
Fort Worth, Texas
Reviewed July 12, 2004

Refused to comp drinks unless continuous MAX play at the bar.... even though we lost 100's! Don't waste your time with a 1 star hotel like this! Had better service in the old strip. Any hotel is better.... great people in all the other hotels visited. You will regret your stay there....

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Laguna Niguel, CA
Reviewed July 11, 2004

We stayed at the Aladdin from July 8-11 (a nice quick vacation from Southern California) and thoroughly enjoyed ourselves. We got a great deal through LVTB (Las Vegas Tourist Bureau) and that made our decision on whether to stay there or not. Our first time there, we read some reviews on this website in anticipation of our trip and were quite excited.

First things first, make sure to take advantage of the COMPLIMENTARY valet. It'll cost you a couple of bucks tip when picking up your car, but we made the mistake of self parking the first night and realized that we had to almost hitchhike through the whole casino to get to check-in. We looked pretty funny with all our bags wandering through the casino looking for checkin. We were sure to use the valet after that fiasco.

Checkin was fairly smooth - we usually try and upgrade for the price of a smile, but they were already ready with a list of upgrade options and were pretty stern about not upgrading without the extra fee. Being a miser like I am, I was not too happy about it, but my husband was clearly excited about upgrading to the "Fountainview Room" (yes, view of the Bellagio Fountains) for $30 extra per night. We were on the 31st Floor and yes, the view was definitely worth it if you are going to spend any time in your room at all. One night we even prepared cocktails in the room and pulled the chair over to the window just to watch the fountains for an hour or so. One other note, the Aladdin provides an internet terminal in all the rooms for only $10 per day - just don't make the mistake we did and assume it's a regular computer - we couldn't download Instant Messenger or any ICA clients to check our work webmail - make sure you are only surfing because that is all you will get.

Once we figured out how to use the valet, navigating the hotel/casino was definitely pretty easy. Our time in the casino walking from here to there was pretty limited and as we were there to party and pig out on buffets and not gamble, this was a plus. We don't smoke, so the limited time in the casino was also a plus in that we didn't smell like cigarettes by the time we hit the hay every night.

Ate at the Spice Market Buffet the first night and was very impressed. We are on the Atkins diet and there were so many beef/chicken/seafood dishes that were so yummy, we had no problems staying on our diet and loved every minute of it.

We also ate at the Commanders Palace - there in the Aladdin. An upscale, creole dining experience - expensive, but worth it if you have the time and money. My husband had the Allegator cordon bleu for appetizer and Crab Cakes for main dish - while I had the "Creole Favorites" (one price for the specials of the kitchen which in my case was the Turtle Soup for appetizer, Pecan Crusted Whitefish for dinner and Bread Pudding (to die for) for dessert - all for $39). My husband also had two glasses of fairly inexpensive wine and our total for food, tax and tip was right around $150. I don't even like bread pudding but fell in love with this concoction - try it if you go!!

We also did the Dinner, Show, Drinks and Attraction package at the Stratosphere one of the days for entertainment. There is a advertisement for it in several of the coupon books circulating throughout town - quick summary is $44 per person for Stratosphere's Courtyard Buffet, tix to American Superstars show, two drinks, and tix to top of Stratosphere Tower. We spent most of the day there and had a great time. (Tip - when going up the Stratosphere tower, stop off at floor 107 (the bar) and grab a Strip-view table and enjoy a few cocktails with the most gorgeous view of the strip - afterwards, head up a few more floors to the top and enjoy watching people freak out on the rides that sit on top of this tower).

Only one other quick note - we did the Bally's Sterling Brunch on Sunday and were blown away. For us, this was the best buffet on the strip for quality food. Expensive at $58 per person, it was worth every penny for us as we went away stuffed off of broiled lobster, mushroom ravioli, belgian waffles with all the fixings, plenty of peeled shrimp prepared in several ways, sushi with caviar, full salad bar, mustard-crusted lamb, cedar-plank smoked salmon, bananas foster station, full omelette station, much much more, and all the good-grade champagne we could muster. The desserts were also heavenly and the best we've tasted at a buffet in years. The amazing service also was a perk and we tipped generously. Full price for two - food, tax, tip came right around $150. I wasn't expecting to do two expensive meals this trip, but it was worth it. In the future however, this Sterling Buffet will be our expensive meal for the full trip.

  • Stayed: July 2004
    • Value
    • Rooms
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14  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 11, 2004

I thought the Alladin was great! The buffet was awesome, the staff was helpful and nice, and the rooms were clean! Also the Desert Passage had great stores when you wanted to stay inside and shop. To top it off it is right in the center of the strip.

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2004

Stayed at the Aladdin for 5 nights towards the end of June. Paid an extra $30 per night for fountain/strip view room on the 36th floor. Room OK, though not quite as large as I was expecting. For the price, I would have expected a coffeemaker! Having stayed at over 6 other Vegas hotels, I rate the Aladdin, overall as pretty good, though the shops and restaurants in Desert Passage are ridiculously expensive. Spice Buffet excellent, though for the price it should be! Pool area a big let down; too much concrete and a bland design.

Thank trev2906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
philadelphia, pa.
Reviewed July 10, 2004

the room was so dark you could hardly see where you were walking. went to look out window tripped over a lamp switch cord and fell. complained to front desk , no response neither did they do anything about the lighting in the room. i am still sore today from the fall, never received an apology or assistance, change of room nothing. i was so happy to check out that next morning into the las vegas hilton which was`wonderful. great bright rooms friendly staff, very comfortable and most important a safe place to stay. i look forward to my next visit to las vegas and my stay at the hilton.

1  Thank A TripAdvisor Member
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A TripAdvisor Member
Cerritos, CA
Reviewed July 7, 2004

When we checked into our room, we found a neon green notice on our door that read "CAUTION carpet has been shampooed, may cause slippery conditions". We assumed the management was aware and would not book us in the room if it was not satisfactory. We had just driven from LA and decided it wasn't too bad since we would spend most of the day out the hotel.
When we returned 6 hours later, the floor was still wet. We called the front desk and found that they had no rooms to move us to and that our only option was to have a blower sent up to the room. Although tired from our drive, we decided to leave the room for a couple of hours so that the carpet could drive. When we returned sometime after midnight, we found that the carpet was still rather damp. We called down again and complained. Once again we were told there were no available rooms and had to wait till morning. We said we wanted something done about the hotel rate since we were staying in such an inadequate room, and they gave us the impression that the rate was reduced to only $20 for the night.
In the morning the carpet was finally dry, and we had decided we had already spent too much time talking to the front desk and didn't want to spend our only full day in Vegas resettling into another room.
When we checked out the next day, we found out that the bill was only reduced by $20. We complained and said the best they could do was reduce the bill by another $20. We were outraged and went downstairs to talk to a hotel manager personally. We told him how disappointed we were in the hotel staff, services and accomidations. He only said he agreed, but our expereince was not typical. ( I don't agree with the complaints i found on this site) and said they were at the mercy of housekeeping and the room should never have been flagged as available. He also said there was nothing else they could do about the rate. We were outraged that the hotel manager only passed the blame, would do nothing else and insisted we still pay an outrageous price for a room that should he agreed was in no condition for a guest to stay in.
I would also like to note that the Zanzibar Cafe is over priced, that Elements is not cracked up as all it is written up to be and PF Changs is a big disappointment.

5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Planet Hollywood Resort & Casino

Address: 3667 Las Vegas Boulevard South, Las Vegas, NV 89109-4331
Phone Number:
Location: United States > Nevada > Las Vegas
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Green Hotel in Las Vegas
#27 Luxury Hotel in Las Vegas
#28 Casino Hotel in Las Vegas
#28 Spa Hotel in Las Vegas
#82 Family Hotel in Las Vegas
#83 Romantic Hotel in Las Vegas
Price Range: $118 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Planet Hollywood Resort & Casino 4*
Number of rooms: 2600
Official Description (provided by the hotel):
Experience celebrity first hand at the "House that Fame Built" - Planet Hollywood Las Vegas Resort & Casino. With star-worthy accommodations and an upscale atmosphere, you never know who you might see. Dine in style at Gordon Ramsay BurGR Las Vegas, the acclaimed chef’s latest Las Vegas hotspot; at Koi, where Japanese tradition meets California innovation, or at Strip House Las Vegas, the critically acclaimed NYC-based steakhouse. If you’re looking for something a little more casual, stop by the Spice Market Buffet, featuring fare from around the world, or at Ringer, where you can feast on wings and tenders, all-beef sliders, New York-style pizza and waffle fries while watching and wagering on your favorite games. On the casino floor, Heart Bar and The Pleasure Pit ensure non-stop excitement each with their own brand of fun. You can also discover the latest trends at the Miracle Mile Shops or socialize and sunbathe at the Planet Hollywood pool, home to dozens of cabanas and the only Las Vegas pool with a FlowRider wave machine. For those who’d rather relax indoors, the Spa by Mandara hosts a bevy of rejuvenating services in a calm, serene setting. ... more   less 
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Also Known As:
Planet Hollywood Resort And Casino
Planet Hollywood Las Vegas
Planet Hollywood Hotel Las Vegas
Las Vegas Aladdin

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