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“Whats so great about Planet Hollywood?”

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Planet Hollywood Resort & Casino
Ranked #65 of 262 Hotels in Las Vegas
GreenLeadersBronze level
Denver
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Whats so great about Planet Hollywood?”
Reviewed February 22, 2013 via mobile

The check in was terrible. Inequitable service and a rip off. They know the rooms are ready but if you want to chck in, that will cost you. Want to use gym, that will cost you. Want a cup of coffee? Too bad. You cant even get a free newspaper here. This place is waay past its prime but the good name lingers. Do yourself a favor and stay somewhere else!

  • Stayed February 2013
    • Value
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    • Service
Helpful?
2 Thank SistahTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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New Zealand
Level 6 Contributor
129 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 22, 2013

Can't fault the location with higher priced rooms facing the Bellagio Fountains and Paris. Other pluses are a friendly casino, complete with the 'Pleasure Pit' where every dealer is beautiful, buxom and scantily clad and the adjoining Miracle Mile mall. Restaurants include Planet Dailies (cheap OK food but slow wait service), Earl of Sandwich (cheap and tasty) and Burgr by Gordon Ramsay - also plenty of eateries in the Mall. But there the pluses end. The rooms are very tired and dated and only one small window to enjoy the wonderful view (if you have a Boulevarde facing room). Cleaning is average (eg the electric coffee/tea maker was too filthy to use). Maintenance overdue (eg desklamp not working). And the guests are there to party with noisy groups returning to their rooms ... and guys passed out in the corridors (walked around 1 at 2am and another at 3pm!) - obviously no security patrolling or cameras. Lift walls had think film of dust continuing the 'could be cleaner' theme. Would not stay again, but then I'm not in my twenties!

Room Tip: Pay more for the view.
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  • Stayed February 2013, traveled with friends
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Helpful?
1 Thank GourmetNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 21, 2013

the good news first...this hotel is in a great location, walking distance to everything...the casino is great...koi is fantastic...the bad news...refrigerator in hall as we first approached out room, garbage in the elevator...doors in elevator all dirty too...the room is large, but needs to be updated!!! the desk was all chipped(c'mon a flet pen could of disguised this), there is no closet, just a cupboard..the t.v. on the side of the bed...the sheets are awful, the pillows hard as rocks(requested feather pillows, they dont any), the towels are as thin as sheets, the cold water only came out at one speed(slow) there was mold in the tile in the shower...the room needed a re-do...sorry would not stay here again unless i had to.

  • Stayed February 2013, traveled with family
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Helpful?
3 Thank carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Level 5 Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed February 21, 2013

Fabulous room. We were lucky to get a corner room suite which gave us two views of the strip and windows at bottom and side of the bed. Room was colourful and very comfortable. Jacuzzi bath was extra nice touch.
Hotel staff polite and helpful

Room Tip: Get a corner room.
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  • Stayed March 2012, traveled as a couple
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Helpful?
2 Thank gabellone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 21, 2013

Casino was gross. The hotel staff at the desk were rude, the got the job done to give us a room and to get our checked out. Be warned not to need to get your boarding pass printed, there is not a business area or computer area you can use. They send you to these awful machines to buy the internet access and print the pass (it cost me $14.00) for something that takes me 2 minutes when I use my phone, laptop, or even my tablet - because the machine kept skipping back and forth on screens. Also- if you do not upgrade your room count on having a view of the round theater that looks like sewage treatment facility, in the distance you can see mountains. It may be worth the 20.00 to upgrade if you spend time in your room. Bathroom was clean, had a nice soaker tub and tiled shower, even the pillows were comfortable. Had pictures and things from rockers which were lite up in the room (you could turn off the lights on the displays). Cool rooms- crapy staff and casino.

Room Tip: Consider upgrades to the room for good view or more space; only if you plan on spending time in your...
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  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 21, 2013

This hotel has an excellent location on the strip. Easy to get around and has one of the best and most lively casino. We went to a number of hotels but always preferred the Planet Hollywood. There is a shopping centre below with over 170 shops and plenty of restaurants. Bus stops a few minutes walk away.

The rooms were very clean and beds very comfortable. They were also a good size with modern decor. It was a very pleasant stay and we would definitely stay again.

  • Stayed February 2013, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Khalifa86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 21, 2013

Visiting on business, and I'm a non-smoker with allergies to smoke, although I do respect others wish to smoke, I don't tolerate being around it for hours. I was originally put on floor 14. The room was old looking, corners and carpets were dusty and appeared dirty. Most important to me, I could smell smoke in my room. I switched to the 32nd floor, Similar room, however not as bad. The front desk personnel were abrupt and didn't care my reservation was for King and I received double, and when asked for a King it was simply, "no we don't have any" with no mention of my reservation, and very cold. It didn't matter what bed I received, of all of our bock of 200 rooms I think everyone complained about the mattresses being poor and sleeping badly. Meetings in the ballrooms for 3 days smelled like smoke because smokers allowed to smoke outside the ballrooms.

While I can't actually blame this hotel because it is in a casino, the smoking smell never left the room even though I was in a smoke free room. In part, this problem is an issue with the City of Las Vegas and tourism.

This hotel needs to invest in a re-conditioning unit for air quality in their hotel and ballrooms. Because of this poor air quality I probably would never visit this hotel again. Secondary investment should be considered? New mattresses.

Room Tip: Ask for a top floor room to be away from re-generated smoke filled air.
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  • Stayed February 2013, traveled on business
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Helpful?
1 Thank Cathyinhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Planet Hollywood Resort & Casino

Property: Planet Hollywood Resort & Casino
Address: 3667 Las Vegas Boulevard South, Las Vegas, NV 89109-4331
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Green Hotel in Las Vegas
#28 Casino Hotel in Las Vegas
#28 Spa Hotel in Las Vegas
#28 Luxury Hotel in Las Vegas
#82 Family Hotel in Las Vegas
#83 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Planet Hollywood Resort & Casino 4*
Number of rooms: 2600
Official Description (provided by the hotel):
Experience celebrity first hand at the "House that Fame Built" - Planet Hollywood Las Vegas Resort & Casino. With star-worthy accommodations and an upscale atmosphere, you never know who you might see. Dine in style at Gordon Ramsay BurGR Las Vegas, the acclaimed chef’s latest Las Vegas hotspot; at Koi, where Japanese tradition meets California innovation, or at Strip House Las Vegas, the critically acclaimed NYC-based steakhouse. If you’re looking for something a little more casual, stop by the Spice Market Buffet, featuring fare from around the world, or at Ringer, where you can feast on wings and tenders, all-beef sliders, New York-style pizza and waffle fries while watching and wagering on your favorite games. On the casino floor, Heart Bar and The Pleasure Pit ensure non-stop excitement each with their own brand of fun. You can also discover the latest trends at the Miracle Mile Shops or socialize and sunbathe at the Planet Hollywood pool, home to dozens of cabanas and the only Las Vegas pool with a FlowRider wave machine. For those who’d rather relax indoors, the Spa by Mandara hosts a bevy of rejuvenating services in a calm, serene setting. ... more   less 
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Also Known As:
Planet Hollywood Resort And Casino
Planet Hollywood Las Vegas
Planet Hollywood Hotel Las Vegas
Las Vegas Aladdin

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