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Reviewed November 11, 2012

My family and I stayed at Planet Hollywood for 5 days on a business/personal trip. The hotel offers a fun environment and of course lots of gaming. The buffet --- not quite worth the money but the service staff are truly wonderful. 97% of all staff greeted us at every turn and were helpful no matter what. We had a suite with an adjoining room that was absolutely incredible. The rooms were completely seperated with a private entry inside of a private foyer. The room was dated but still very comfortable, clean, and hip. The best dining in the hotel had to be Yolo Mexican Grille ---- try the tacos!!! For those who are Caesar's Seven Stars or Diamond, you will receive the level of service you expect. The Hosts are awesome at this location.

  • Stayed: November 2012, traveled with family
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2  Thank ScottHSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

When we arrived...we checked in. The downfall of this hotel is that they charge 16.00 to check in early. Once we arrived in the room..it was beautiful. The beds were comfy, the room was clean, and the bathroom was huge. The bathroom had a huge soak tub to lay in if need be. I could not get the hang of the AC... I had the setting either to hot or cold. The room was cleaned daily and smelled good when we arrived each night. Staff was great in helping us when we got lost. Had a great view from the 17th fllor of the Water Show at the Bellagio. Only other down fall is how the girls are dressed at night in the casino. The hotel is located in the middle of the strip which was great.

  • Stayed: November 2012, traveled with friends
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1  Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

Our second visit to LV, and our second hotel. Something we're fast learning is there is no 'valued guest' or personal experience to be had from hotels on the strip, not really surprising considering the enormous size of these facilities. However, when we previously stayed at the MGM Grand, we did at least feel the hotel made a general effort to ensure guests got the most from their stay. We chose not to return to the MGM this time because of its location at one end of the strip, choosing the more central Planet Hollywood.

The hotel itself is fine; large, busy, clean. The rooms are nice, especially the bathroom with a bath, separate shower and separate WC - ideal for us with 3 sharing a single room.

Taking a 17 year old to Las Vegas was always going to be a challenge, with Las Vegas really not the place for anyone under 21. The 'word' is that New York New York had much more to offer a 17 year old, which we'd concurr.

What was especially disappointing was the lack of effort by Planet Hollywood to 'theme' their hotel; yes, there were a pair of rollerskates in our room (power rangers anyone?) but that was it; compared to many of its competitors on the strip, Planet Hollywood was really lacklustre. This lack of effort was expressed throughout our stay: WIFI charged per device per room per day (for three room occupants this meant over $40 per day); our 'free' breakfast turned out to be $9 worth of Starbucks vouchers each per day - despite Planet Hollywood having its own restaurant serving breakfasts (not sure whether to blame Planet Hollywood or Expedia for that particularly naff offering); to check in for our return flights, we were directed by reception staff to a $5 for 15 minutes kiosk (75c for each print out!). Is 30 minutes to wait for our valet-parked vehicle to be delivered on departure anyone's idea of good service?

It may be a Las Vegas thing (obviously the hotels/casinos don't want guests spending too long in their rooms!), but the lack of refridgerators and coffee-making facilities was a disappointment during our stay. During this trip to the West Coast we stayed at 4 hotels; PH was the most expensive, highest rated, yet had the least room facilities and delivered the least satisfaction. It was beaten hands down by a Travelodge, which is saying something.

Maybe I expect too much, but this is a four star hotel in a city that prides itself on really pushing out the boat. PH seemed to expect guests to bring their own.

For a lower-priced stay in LV, especially with a teenager, we'd probably recommend New York New York over Planet Hollywood. Sadly we can't recommend PH. Poor effort.

Room Tip: Stay at another hotel.
  • Stayed: November 2012, traveled with family
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1  Thank BruceLDavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

This hotel looks worn, they cancelled our reservation and then we had to wait 30 minutes for them to find us a new room (I had to ask for a perk for this--got $25 credit) only. This morning crazy drunk guy was screaming and pounding door near ours and concierge charged me $5 to print off our boarding passes and the he pocketed the money. This hotel was not our choice (stayed with friends) and I would definitely not recommend.

  • Stayed: November 2012
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Thank Bikinigirlhawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

Had a great time at planet Hollywood very young and fun hotel. Always great loud music in casino. Room was what it was for price (value) it was clean and turned down everyday of our trip nov 2-nov 6. The other best part of PH is its location on the strip. Center stip :) would stay here again.

Stayed: November 2012, traveled as a couple
1  Thank Derrick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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