I stayed in Las Vegas two weeks ago and had a lackluster experience at the Aria, which has been heavily billed as the "new" four star hotel on the strip. The Four Seasons was running some sort of corporate rate promotion so the rate was actually lower here than at the Aria, despite it being further from the main part of the strip. (It must be the recession, but they are offering some pretty decent rates for a 4 star hotel).
I could not find any significant negatives about this hotel, and I am usually pretty picky. The service is among the best I have ever experienced at any hotel. Everyone from the valet to the doorman to the check in staff were exceptionally well-trained, polite and helpful. This hotel has its act together. The common interior area is typical of a Four Seasons -- which is to say, elegantly but casually decorated to give a peaceful aura. The room on the 36th floor was very clean and decently sized. The bed was very comfortable. Nice floor to ceiling windows and my room had a view of the mountains and part of the airport. The spray starch next to the ironing board and the free overnight shoe shine are nice touches and similar to what hotels do in Manhattan. The car valet service was also quick. Each time I picked up my car I was asked if I needed assistance or directions anywhere by the concierge. The internet charge is $15 per day; I hooked up to the ethernet cable service and it was fast and stayed on the entire time. Everywhere you turn they try to give you complimentary bottled water. At checkout, in your room, and even when they pull up your car at the valet there are two bottles waiting for you in your car.
Only two items I would point out, neither of which outweigh the positive aspects of this hotel: The bed linens had a very slight but noticeable odor that is difficult to describe. Something akin to chlorine or scented bleach, but not exactly. It wasn't overwhelming but noticeable. Also, unfortunately the pool is "closed for seasonal maintenance" during February. You have access to the Mandalay Bay pool, but winter in Las Vegas is actually a pretty good time to spend time by the pool.
Overall, this is a top notch hotel. I felt well-rested when I left. It is a bit aways from the main part of the strip so you will need to drive or take a taxi if you want to get over there, but in my opinion its worth it to stay at this excellent hotel. I would not hesitate to return to next time I am in Las Vegas.
- Official Description (provided by the hotel):
- Known as a respite from the bustling Las Vegas Strip, the Forbes Five Star Spa is located inside the non-gaming, non-smoking Four Seasons Hotel Las Vegas on the Hotel's lobby level with complimentary valet parking just steps away. Designed to offer a tranquil, fully customizable spa experience, this intimate space features 12 treatment rooms, including two oversized couples' suites and an expanded co-ed Zen Lounge. Guests can indulge in an array of personalized treatments and services, featuring the industry's leading eco-friendly product lines such as Naturopathica, Phytomer, Pure Fiji and Ajne. The Spa's design was inspired by the natural beauty of the desert. Throughout the space, warm colors, natural materials and artwork inspired by nature exude a soothing feel. A reception area features a striking reception desk highlighted by an oversized art piece made of walnut hardwood. In the sleek Zen Lounge, sheer curtains create a serene feel, while treatment rooms in metallic hues are finished with materials such as bronze, granite and cork. Other areas feature eucalyptus cabinetry and maple tables. Warm, private spaces allow guests to relax before and after a treatment and make The Spa ideal for enjoying alone, with a significant other or with a group for bridal parties or girlfriend getaways. Gentlemen's facials and body treatments are also available. An expanded retail selection allows guests to continue their Spa journey at home. It features products used in all services, gifts and Four Seasons logo items as well as seasonal, fashion-forward athletic wear. The Spa includes a separate Nail Bar and a recently enhanced Fitness Center, which features state-of-the-art equipment by Matrix Fitness. ... more less
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- Also Known As:
- 4 Seasons Hotel Las Vegas
- Four Seasons Las Vegas
- Las Vegas Four Seasons