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“Highly recommended - Excellent service”

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Four Seasons Hotel Las Vegas
Ranked #1 of 263 Hotels in Las Vegas
Certificate of Excellence
La Canada Flintridge, CA
Level Contributor
114 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“Highly recommended - Excellent service”
Reviewed February 5, 2010

I stayed in Las Vegas two weeks ago and had a lackluster experience at the Aria, which has been heavily billed as the "new" four star hotel on the strip. The Four Seasons was running some sort of corporate rate promotion so the rate was actually lower here than at the Aria, despite it being further from the main part of the strip. (It must be the recession, but they are offering some pretty decent rates for a 4 star hotel).

I could not find any significant negatives about this hotel, and I am usually pretty picky. The service is among the best I have ever experienced at any hotel. Everyone from the valet to the doorman to the check in staff were exceptionally well-trained, polite and helpful. This hotel has its act together. The common interior area is typical of a Four Seasons -- which is to say, elegantly but casually decorated to give a peaceful aura. The room on the 36th floor was very clean and decently sized. The bed was very comfortable. Nice floor to ceiling windows and my room had a view of the mountains and part of the airport. The spray starch next to the ironing board and the free overnight shoe shine are nice touches and similar to what hotels do in Manhattan. The car valet service was also quick. Each time I picked up my car I was asked if I needed assistance or directions anywhere by the concierge. The internet charge is $15 per day; I hooked up to the ethernet cable service and it was fast and stayed on the entire time. Everywhere you turn they try to give you complimentary bottled water. At checkout, in your room, and even when they pull up your car at the valet there are two bottles waiting for you in your car.

Only two items I would point out, neither of which outweigh the positive aspects of this hotel: The bed linens had a very slight but noticeable odor that is difficult to describe. Something akin to chlorine or scented bleach, but not exactly. It wasn't overwhelming but noticeable. Also, unfortunately the pool is "closed for seasonal maintenance" during February. You have access to the Mandalay Bay pool, but winter in Las Vegas is actually a pretty good time to spend time by the pool.

Overall, this is a top notch hotel. I felt well-rested when I left. It is a bit aways from the main part of the strip so you will need to drive or take a taxi if you want to get over there, but in my opinion its worth it to stay at this excellent hotel. I would not hesitate to return to next time I am in Las Vegas.

  • Stayed February 2010, traveled on business
    • Value
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    • Cleanliness
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Helpful?
3 Thank mike-lcf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Value
  • Cleanliness
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chicago, il
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 3, 2010

Spent four nights in a suite at the Four Seasons with husband, grandma and baby. At booking, my husband had mentioned baby: when we arrived we found at the main room of the suite and the master bedroom had been completely baby-proofed, down to foam guards being put on all the furniture and plastic plugs in all the electric sockets. A crib, pack and play, and a high-chair were waiting, along with a diaper pail, diapers, and baby toiletries. In the bathroom Baby's name was spelled out with sponges in the bathtub. We were impressed! Rooms were huge, and well-appointed; tvs in each bedroom and one in the main room. Bathrooms were also large, with separate showers and bathtubs. We had a great view of the airport; Baby was fascinated by the planes and once he got over the floor to ceiling windows (mamma never did quite get over them!), he loved standing and watching the planes and helicopters taking off and landing. I was worried that the plane noise would be very loud, but the hotel has very good sound proof windows and it wasn't an issue at all. The hotel is within the Mandalay Bay but has its own reception area which is very quiet and serene when compared to the craziness of the casino and the strip. But if you want craziness, you don't have far to go. We ate once in Verandah--food was excellent--and had very good room service once. Other reviews have complained about the food service, but what we had was fine: sandwiches mostly and salads. Staff were extremely attentive and friendly, particularly to Baby. The hotel has a "secret" entrance to Mandalay Bay and easy access to the casino and restaurants there. The Mandalay Bay is at the far end of the strip; you can walk to the Luxor but the other casinos really are a bit far for walking, unless you have a lot of time. Still, we didn't mind not being in the thick of things; the Mandalay Bay was certainly busy enough and the cab rides were not that long. Baby got a cold during our stay, and I decided he needed to see a doctor; one call to the concierge and we were all fixed up: appointment made, directions provided. In decor, the Four Seasons is not the hippest hotel around, but their style is lovely old-school, and they certainly go all out to make you comfortable. The pool is closed for renovations, and though we were supposed to have pool privileges at the Mandalay complex, it was too cold outside to swim in the one pool that was open. We didn't use the spa, so I can't speak to that. But I would definitely stay here again next time I am Vegas, particularly if Baby is along again. We have yet to be disappointed by a Four Seasons.

  • Stayed January 2010, traveled with family
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Helpful?
7 Thank lillafury17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nh
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 3, 2010

My stay at the Four Seasons was the last night of a 2 week trip staying at a number of hotels on vacation with my daughter. I have also stayed at some of the nicest hotels in the Caribbean, US, Italy, Spain and Canada. Four Seasons is Exceptional in every aspect and was the perfect way for me to end my trip and drive to the airport the next morning at 5:30am. The room was immaculate, calming, and comfortable with a wonderful evening view. The bathroom facilities were luxurious, but the attention to detail in the room and facilities is what makes Four Seasons a step above the others. Check in and out went smoothly, the fitness facility and spa were a treat, and the quality of the restaurant food and attentiveness of the waitress were above reproach. I would highly recommend this hotel to discriminating travelers who want an exceptional hotel in a convenient location without all of the noise of the strip.

  • Stayed December 2009, traveled solo
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Helpful?
2 Thank NhLulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 3, 2010

I stayed four nights in a premium strip view room. The hotel is on top of Mandalay Bay. You can come and go and not even walk in casino. When you want to go to Mandalay Bay then there is a private entrance way for guest to use. This was nothing short of perfection. Every detail in every way. I especially liked being able to valet park all day while I ran in and out and then could park in self park over night. Food was great Concierge was top notch. Can’t say enough good things about this place.

!!!!!!! THE FOLLOWING IS NOT A REFLECTION ON THE FOUR SESONS !!!!!!

Note for those traveling to Vegas with Kids. If you walk up and down the strip you will be hounded by dozens of people "flicking cards of nude women to get you to call the escort service. It was so annoying and pervasive it was almost a form of touture. I am not a prude and the images did not offend me. It jsut is not appropriate for children and the overwhelming persistnace for bocks upon blocks is toutourous. If Vegas wants to see $$ flow back in town get rid of this one thing. You should not be accousted in public with this type of material.

  • Stayed December 2009, traveled on business
    • Value
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Helpful?
1 Thank IRINC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 1, 2010

Just returned from a three night stay and I cannot say enough about the FS! The hotel, the staff, the rooms, Verandah, and the service were all simply amazing! One day we wanted to rent a car and go to Red Rock Canyon. One call to the concierge and everything was set. The restaurant packed us picnic lunches that surpassed our expectations. After spending the day on the crazy Vegas strip, we could not wait to get back to the peace and quiet of the Four Seasons. It was the absolute best of both worlds! Welcome home indeed.......

  • Stayed January 2010, traveled as a couple
    • Value
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Helpful?
Thank Heather K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 1, 2010

I recently stayed at the Four Seasons, Las Vegas for 7 nights. The bed was outstanding as was the bathroom. The steam room in the spa was amazing. It is impossible to relax in the room and watch TV because there are no decent television channels, forget ordering room service because the food is dreadful. I tried ordering 3 times and nothing was even remotely OK. The night I arrived in Vegas I was too tired to head out so I ordered spaghetti with meatballs, I couldn't eat and had to put it in the hall so as not to stink up the room. I had viewed the menus online and couldn't wait to try the french toast with brandied bananas, it was dreadful. If you are planning to use the hotel for nothing other than sleeping then it is lovely, but be prepared to venture out to eat anything!

  • Stayed January 2010, traveled on business
    • Value
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Helpful?
Thank RandSN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broxbourne,Herts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 31, 2010

We have just returned from a four night stay and found the hotel well beyond expectations. Las Vegas is manic but here all is calm and serenity. The staff are so helpful and polite they are a joy. It is everything one expects from Four seasons and more.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jingley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Las Vegas

Property: Four Seasons Hotel Las Vegas
Address: 3960 Las Vegas Blvd S, Las Vegas, NV 89119-1046
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Las Vegas
#1 Spa Hotel in Las Vegas
#3 Business Hotel in Las Vegas
#3 Family Hotel in Las Vegas
#4 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Las Vegas 5*
Number of rooms: 424
Official Description (provided by the hotel):
Known as a respite from the bustling Las Vegas Strip, the Forbes Five Star Spa is located inside the non-gaming, non-smoking Four Seasons Hotel Las Vegas on the Hotel's lobby level with complimentary valet parking just steps away. Designed to offer a tranquil, fully customizable spa experience, this intimate space features 12 treatment rooms, including two oversized couples' suites and an expanded co-ed Zen Lounge. Guests can indulge in an array of personalized treatments and services, featuring the industry's leading eco-friendly product lines such as Naturopathica, Phytomer, Pure Fiji and Ajne. The Spa's design was inspired by the natural beauty of the desert. Throughout the space, warm colors, natural materials and artwork inspired by nature exude a soothing feel. A reception area features a striking reception desk highlighted by an oversized art piece made of walnut hardwood. In the sleek Zen Lounge, sheer curtains create a serene feel, while treatment rooms in metallic hues are finished with materials such as bronze, granite and cork. Other areas feature eucalyptus cabinetry and maple tables. Warm, private spaces allow guests to relax before and after a treatment and make The Spa ideal for enjoying alone, with a significant other or with a group for bridal parties or girlfriend getaways. Gentlemen's facials and body treatments are also available. An expanded retail selection allows guests to continue their Spa journey at home. It features products used in all services, gifts and Four Seasons logo items as well as seasonal, fashion-forward athletic wear. The Spa includes a separate Nail Bar and a recently enhanced Fitness Center, which features state-of-the-art equipment by Matrix Fitness. ... more   less 
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Also Known As:
4 Seasons Hotel Las Vegas
Four Seasons Las Vegas
Las Vegas Four Seasons

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