My wife and I stayed here for four nights in September 2009. I had been to Vegas once before and chose the Four Seasons as we liked the idea of being able to escape back to somewhere quieter after venturing out into the hustle and bustle. I got a great deal on the BA website and had booked a Superior Room.
We arrived at 3.30pm on a Thursday afternoon to be (after an excellent welcome from the valet parkers and door staff) to be told by the woman on reception that our room wasn't ready but that we could upgrade to a suite for $100 extra a night. When I said that I had no interest in paying to upgrade to a suite, I was basically told that I was being foolish as this was amazing value and that we would therefore have to wait for a room to become available. At this point I was very unhappy, firstly for being told how I should spend my money (I was able to find better ways to spend that $400 in Vegas!) and secondly that, despite it being after check-in time, the room that we had booked was not available... this was their problem not mine! I therefore asked to speak to the manager at which point the reception woman mysteriously managed to find us a room... and what a room. We were upgraded to a strip view room although the silly reception woman didn't actually bother telling us that she'd upgraded us and therefore missed out on a great gratuity! This was the only negative we had about the stay.
The view from the strip view room was amazing and the room was a good size (although probably small by Vegas standards) and comfortably furnished. Decent L'Occitaine toiletries and I didn't think that the minibar prices were too crazy compared to other hotels (although the $15 internet charge a night irked slightly).
I will just echo what others have said on this site about the hotel being an oasis of tranquility; it was great being able to go through that door from Mandalay Bay into a world of refined luxury (and we managed to find the door fine after a while!) and we quite liked being down the south end of the strip away from the "mad" middle section.
The pool service is everything that has been reported, jugs of water, frozen melon balls, evian spray etc etc, and I thought that the fitness centre was very well equipped. There was a good range of food and drinks available at the pool and again it wasn't stupidly priced.
The only time we properly ate at the Hotel was the Sunday breakfast buffet; I would strongly recommend this to anyone. I've seen alot of breakfast buffets at a lot of hotels around the world, but nothing could beat this for quality! Not only were there some interesting options (including doughnuts that you could take away in a box for a midmorning treat!) but most of the options were small portions so that you could have a wider variety.
We utilised the concierge desk on a number of occasions and were very impressed. They managed to get us a table for Prime at the Bellagio at 8pm despite us having only been able to manage 9.30 when we tried to book ourselves and their advice was generally useful and impartisan.
Overall, I'd recommend this over any other hotel in Vegas if you want a more chilled, relaxing experience but it's likely that it wouldn't be the right place for you if you want a typical Vegas stay! So saying that, the new Mandarin Oriental could be interesting when it opens....
- Official Description (provided by the hotel):
- Known as a respite from the bustling Las Vegas Strip, the Forbes Five Star Spa is located inside the non-gaming, non-smoking Four Seasons Hotel Las Vegas on the Hotel's lobby level with complimentary valet parking just steps away. Designed to offer a tranquil, fully customizable spa experience, this intimate space features 12 treatment rooms, including two oversized couples' suites and an expanded co-ed Zen Lounge. Guests can indulge in an array of personalized treatments and services, featuring the industry's leading eco-friendly product lines such as Naturopathica, Phytomer, Pure Fiji and Ajne. The Spa's design was inspired by the natural beauty of the desert. Throughout the space, warm colors, natural materials and artwork inspired by nature exude a soothing feel. A reception area features a striking reception desk highlighted by an oversized art piece made of walnut hardwood. In the sleek Zen Lounge, sheer curtains create a serene feel, while treatment rooms in metallic hues are finished with materials such as bronze, granite and cork. Other areas feature eucalyptus cabinetry and maple tables. Warm, private spaces allow guests to relax before and after a treatment and make The Spa ideal for enjoying alone, with a significant other or with a group for bridal parties or girlfriend getaways. Gentlemen's facials and body treatments are also available. An expanded retail selection allows guests to continue their Spa journey at home. It features products used in all services, gifts and Four Seasons logo items as well as seasonal, fashion-forward athletic wear. The Spa includes a separate Nail Bar and a recently enhanced Fitness Center, which features state-of-the-art equipment by Matrix Fitness. ... more less
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- Also Known As:
- 4 Seasons Hotel Las Vegas
- Four Seasons Las Vegas
- Las Vegas Four Seasons