This is our first stay at the LV 4Seasons and we are very impressed by its customer service, its luxurious newly renovated rooms and lobby, eucalyptus steam room in the spa, its restaurants, and the quiet oasis that is offered.
We were very fortunate to be put into their 1 bedroom suite on the 37th floor with a view of both the strip and the airport; but you cannot hear the airport noises at all. The room is huge--at least over 900 square feet with 1.5 bathrooms, gigantic bedroom with king bed, flat screen, master bathroom with separate glass walk in shower and tub, tv in the mirror and a separate water closet for the toilet.
In the living room is an extremely comfortable sofa bed that is NOT lumpy, an even larger flat screen tv, a chaise lounge, and another area for a computer desk, and the bathroom with sink and toilet.
The entire room is beautifully decorated with very modern 21st century furnishings decor that is tastefully designed. We have stayed in many top 5 star properties like the Peninsula, Ritz, Fairmont, the Grand Del Mar, and Waldorf Astoria; this 4Seasons ranks right up there in all respect.
A big thank you to the housekeeping staff who did a fantastic job making up and turning down our sofa bed daily! Another big thank you to the hotel management who ensured we received a buckwheat pillow so that we didn't need to bring ours from home! The 4Seasons Management here values each of their guest like a VIP; there is no cattle herding at this property unlike the larger casino hotels like Wynn, Encore, Bellagio where there is no intimate customer service and it's always an up sell.
The wifi in our room is extremely fast and efficient as well as the pool and restaurant area. As for the pool, it is a decent size with many lounge chairs and a top pool bar area with lots of shady respite as well as a few gazebo like enclaves with shade. There is no charge for this as it is a first come first serve. We really enjoy how pitchers of ice waters are brought to every guests and complimentary of Evian mistings. Of our 3 pool visits, we did not come across any frozen treats which i read about. On my first pool visit on Sunday, it was very busy with children and adults alike so i had to set up my own lounge chair with towels. Not one person came by to offer to help which was a bit disappointing. I accredited this to perhaps the amount of traffic and people at the pool. The Monday I visited the pool again and this time, Jasmine, quickly came to my lounge chair to set it up and got me ready with ice lemon water. Thank you very much Jasmine!
A constructive criticism, perhaps it may be a good idea to have some pool staff always keep an eye on new arrivals at the pool and immediately approach the guests with towels to set up their chairs? I think the initial connection with the guests is so important to establish a positive tone for the rest of the time.
We did not take valet parking at the hotel for $22/night since we wanted to do some walking daily so we parked at the Mandalay Bay self park. The walk between is the 2 hotels is so quick and easy as you exit on the Casino floor via a special door and voila, you are already at Mandalay Bay lobby/casino. The walk to their self park is no more than 5 minutes and very convenient.
People often complain about Mandalay Bay/Four Seasons being so far on the South side of the strip but we have to disagree. Perhaps it is because we had a rental car but getting around everywhere from the hotel was very convenient as there are side roads behind the property in order to avoid the congestion on the strip.
Thank you the everyone at this fantastic property; especially to the management for helping my son celebrate his birthday with a very delicious piece of chocolate mousse cake and for putting us in the 1 bedroom suites where our stay was absolutely faultless and perfect! We will only stay at the 4Seasons Las Vegas from now on as it is the Best of the Very Best!
- Official Description (provided by the hotel):
- Set on the world-famous Las Vegas Strip, Four Seasons Hotel Las Vegas offers newly renovated luxurious accommodations and unparalleled service with direct access to the adjacent Mandalay Bay Resort & Casino and the city's signature action and night life. Private PoolFour Seasons Hotel Las Vegas is home to a lushly landscaped private pool and during the warmer months offers signature amenities such as passed frozen fruit and chilled Evian Spritz. Guests also have access to Mandalay Beach, which includes a wave pool, lazy river and real sand. Stylish sophisticationLocated on floors 35-39 of the Mandalay Bay tower, Four Seasons' newly renovated guest rooms are stylish and sophisticated, reflecting the energy and glamour of Las Vegas. Floor-to-ceiling windows offer sweeping views of the glittering Las Vegas Strip and surrounding desert scenery. ... more less
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- Also Known As:
- 4 Seasons Hotel Las Vegas
- Four Seasons Las Vegas
- Las Vegas Four Seasons