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Reviews (4,697)
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All reviewsmandalay bayveranda restauranthouse carsecret doormandalay poolseparate entranceprivate poolwave poolpool staffstrip view suiteother hotelsturn down servicepeace and quietsouth end of the stripsteam roomone bedroom suitepool side
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Reviewed April 1, 2013

To celebrate anniversaries and birthdays, my wife and I had a chance to visit the Four Seasons with family and ended stayed in the Presidential Suite with an adjoining room while another group of the family stayed in a one bedroom suite with an additional room attaching to it making it a two bedroom suite.

Since staying in the same room back in March 2012 the Four Seasons has gone through a substantial renovation of the rooms. Style for many is subjective, and for those who enjoy a more contemporary appearance, the presidential suite and other rooms will likely be embraced. Those who enjoy a more classical appearance commonly seen throughout other locations may be disappointed. While we are not ones who would purchase contemporary furniture or design rooms in a contemporary fashion, the rooms were incredibly well furnished and designed.

The technology including the new TV's, sound system, i-phone docking stations in the master bedroom and the TV in between the mirrors in the bathroom along with its own sound system were phenomenal.

Service with the staff was phenomenal - the only blemish was a less than furnished stock of supplies in the suite and a mix-up in communication relating to placing our parties together and not on separate floors.

My wife and I truly love, and mean love the Four Seasons and every time we think about staying elsewhere we simply walk through other Resort/Casino's, look at each other and just shake our heads. The staff, from the Reservations to the Concierge and entire staff truly go out of their way to make every effort to make this not a vacation, but an "experience". Consequently it is tough to focus on one or two minor mishaps given the entire stay overall.

We're already planning our next trip to the resort. Kudos Four Seasons.

Room Tip: Strip view rooms and suites are truly worth the difference in rates...the hectic traffic in the PM with the glitz and glamor to the empty streets in the morning along with the airport views day and night make the east/northeast view wonderful.
  • Stayed: March 2013, traveled with family
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9  Thank JDSoui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSLasVegas, Public Relations Manager at Four Seasons Hotel Las Vegas, responded to this reviewResponded April 7, 2013

Thank you for selecting the recently renovated Presidential Strip View Suite at Four Seasons Hotel Las Vegas for your special occasions. We appreciate your taking the time to write a review as well as your kind sentiments regarding your hotel experience. We are especially happy to learn that you enjoyed the new technology in our newly restyled rooms and that you received phenomenal customer service from our staff. We have passed along your comments to our entire team as a source of inspiration for us all. We look forward to welcoming you and your family back to the hotel in the very near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

We were in town for the bf's jujitsu seminar and didn't realize it was Easter weekend. Easter is a VERY busy time at Four Seasons Vegas- who knew?? When we arrived early Friday afternoon there was a big line to check in. What the hell?? That never happens here. But Brent, the head bell cap, sprung into action. Seriously, his customer service was off-the-charts amazing. He took care of the check in, had our bags sent to the room, then found us in the bar to deliver the room keys. Major props to Brent. The room/hallway decor have been redone since our last visit- all very nice. A stylish "refresh" of the environment- sleek yet comfortable.

  • Stayed: March 2013, traveled as a couple
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Thank Kelly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

Thought we'd take the quick flight to LV for some romance, entertainment and fun. Whenever we go to LV we only stay at the Four Seasons - love the luxury and no casino style. You wouldn't even know you're there - but of course you purposely went there to be in LV so you venture out to party and have fun and return to your room for quality decor and luxury. Enjoy!

Room Tip: The hallways are long as in most LV hotels so if you don't feel like walking those extra steps, opt for a room mid way down the hall (always away from elevators).
  • Stayed: January 2013, traveled as a couple
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1  Thank Petra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

After staying at the Cosmo for 4 nights, I knew that a change was in order. I called AX Platinum Travel and booked by final night at Four Seasons. Wow, what a difference!

The deluxe room for a Sunday night was at $219 which I upgraded to a suite for an extra $125.
This included an $85 dinner credit for two and up to $68 for breakfast. This deal was also available on a standard room at $179.

So, assuming use of the allowances, the net standard room would have been a cost of $26.

This AX package, which included a room upgrade if available at check in and a 4 pm late check out can't be improved. This was especially appreciated since my flight was at 4 pm and the check out time for the Cosmo is 11 am.

Why stay anywhere else?

  • Stayed: March 2013, traveled on business
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1  Thank boatbuddy2007_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

Made town car reservation through Four Seasons Concierge. Driver was prompt, check in process was extremely efficient, bags were brought up and setup swiftly.

Was in room with bags setup within 20 minutes of exiting secured area at McCarran.

One Bedroom Suite was large and aptly appointed (2 large HD LCDs, fine bath products, complimentary Keurig brewer). Twice daily housekeeping was noticeable, yet unseen.

Transition from pace of Mandalay Bay Casino to tranquility of Four Seasons through nondescript entrance was pronounced.

If this area of the strip is your cup of tea, spend the extra money and experience the quality of this embedded property.

  • Stayed: March 2013, traveled with friends
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Thank Er9165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSLasVegas, Public Relations Manager at Four Seasons Hotel Las Vegas, responded to this reviewResponded April 1, 2013

Thank you for your comments regarding your experience at Four Season Hotel Las Vegas. We are happy to learn that your check in process was so swift and hassle free. We have shared your comments regarding the overall service you received with our staff. We very much appreciate your feedback and hope to welcome you back to the hotel in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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