I recently stayed at the Rio hotel for 3 nights for a birthday trip. Overall there were some good and bad points, but I will break them down.
If you arrive before 4pm you can not check in. I was told "we don't do any check in's till 4PM. If you want to pay an Extra $20 you can come back at 1PM." That was it. I had been up since 1AM Las Vegas time to get there and arrived at the Rio at 11:30AM. So I had to drag my luggage around the casino for almost 4 hours. (I did finally end up paying the extra $20 to get a room at 2:30PM because I was just tired of dragging everything around). The registration desk seemed to be "put out" that there were so many people wanting to check in. What do they expect? Not every plane coming in to Vegas lands after 4.
Room: (823 in Ipanema Tower, Strip view)
The room was an "average" room. It was a little dated (mostly in the bathroom). The grout around the tub was gone, the shower had and faucet in the tub had so much pressure that water was going every where. This can be seen really well by the door leading in to the "bath" where the frame was rusting out at the bottom where the water is constantly there. The bathroom floor was a tile one, and looks like it hadn't been cleaned in years (you could see spots of who knows what all over the floor, good thing I brought some flip flops to wear around.) The view was ok. Attached to this review is a picture of it. The bed, while I have read other say it was "too firm" was good for me. The TV, while most people aren't in the room long enough to watch TV, was a Panasonic 32 inch LCD TV, but it had nothing but Standard def analog channels on it. No HD. Really in this day why is it not in HD?
The Internet: (which is now part of the Resort fees I will cover below) did NOT work the night I got there. I spent almost an hour on the phone with LodgeNet support having them try to fix it till I finally went to bed waiting for them to call me back. They called at 1AM to want me to try something else. I told them I would call back in the morning. Morning came and it still didn't work. They ended up having to "reboot" the "modem" that was in the room and then it started working. It appears to piggy back on COX network, but the speed was slower than my Verizon 4G smartphone.
Smoke Free, but not; The room was smoke free. However as soon as you walked out in to the hall way you were inundated with the smell of smoke. Also because this room was at the very end of the hall way you had to walk through it every time you wanted to go any where.
Casino, I found it to be more "smoky" than others that I went in to. This could be because (just speculation) the ceiling is a lot lower in it than in say Caesars, Planet Hollywood, etc. So the smoke just seems to linger around. It was hard to avoid the smoke if you have problems being around ig.
Buffet, One thing that I liked about Caesar's group of hotels is the Buffet of Buffet's. For one fixed price (I think it was about $54.99) for 24 hours you can eat at any of the Buffet's. The one "problem" I had with it is that it doesn't open till 8AM. (Being from the east coast, I was waking up at 4AM every day. ) If you wanted to go to the one restaurant that was open early a simple 2 egg, 2 meat, potato and juice breakfast would cost you almost $20 or more. So I ended up waiting until the 8AM opening. They also seemed to have some "staffing" problems as one night I stood in line for almost 20 minutes waiting to be seated when looking over the floor over half of the tables were open and had no one sitting at them, but no one to cover them.
The food was decent, depending on what time you got there and how long it had been sitting out.
Pool area, I went to the pool area once. The outside ambient temp was about 76F/23C. But the pool felt like the water was at about 60F/15C. It was actually so cold I couldn't get in it all the way. If it were a hotter day, I bet it would have been better.
Off The Strip: The hotel is off the strip and walking to it would be an adventure. However the one good thing is they have 2 shuttle busses that run every 30 minutes from 10AM to 1AM from the Rio to Harrah's and Bally's casino. The key here is it doesn't start till 10AM and you better be on one of the returning ones at 1AM or you will be getting a taxi or walking back. The busses depart from "behind" the casino (near the entrance to the buffet) and they arrive in the parking garage behind Harrah's and besides Bally's towards the back of it.
Check-Out: The desk workers once again seemed "burdened" by people coming to check out. The worker slowly read over every line item on my folio back to me and then printed it out and said here ya go. I asked if there was a airport shuttle bus, and she replied "Yes there is, but you have to sign up for it in advance." That was it, no sorry let me help you or nothing else. So I ended up paying $25 to get a taxi back to the airport.
Fees: Lets just say the whole resort fee is the hugest scam I have ever seen. The Resort fee at the Rio was like $20 a night. This included local telephone calls, internet access and 2 free passes to the gym a day. Well in this day and age, who doesn't have a cell phone on them with unlimited calling? So why would I use the phone? In fact it is hard for me to remember when the last time I actually used a hotel phone to call any one but the front desk. So this now makes the resort fee for me $20 for internet and gym access. And since I didn't use the Gym, that means my Internet fee was $20 a day, (the web site that you have to use to activate it says the internet access fee is $13.95 a day). So now because of the "resort fee" you have to pay an extra $6.05 a day to use the slow internet access from the room. Overall not really worth it, and no way of not paying it either. So why isn't it just added in to the cost of the room?
Other notes: The room I had was a strip view as previously mentioned. What this means is that in the morning when the sun rises, it will wake you up and the windows start "popping" when they and the metal frames start warming up from the sun light. (It almost sounded like water dropping in the room, but it wasn't). Also because of the tremendous amount of water pressure, any time any one next to you or above you takes a shower you can here it through the walls.
Would I stay there again? maybe / maybe not. Leaning more on the not side. The one main reason I did stay there was to see Penn & Teller's show and because of the price. Think I will return to either Caesar's or Planet Hollywood next time.
- Official Description (provided by the hotel):
- Spacious suites and luxurious amenities complement the gaming thrills, sumptuous dining and hot entertainment found at Rio. The excitement of Carnival radiates throughout the casino floor and out to the pools of VooDoo Beach where guests can soak up the sun in both family-friendly and adults-only areas. Inside, guests can dine at celebrity chef Guy Fieri's restaurant El Burro Borracho, feast on over 300 dishes prepared daily at the Carnival World & Seafood Buffet or experience the city's finest panoramic views at VooDoo Steak. Enjoy the KISS by Monster Mini Golf 18-Hole miniature golf course filled with state-of-the-art video, special effects and unique KISS props. See Las Vegas in the most thrilling and spectacular way when you ride the Voodoo Zipline and soar more than 400 feet above the ground at exhilarating speeds. Back on the ground, entertainers Penn & Teller and the Chippendales keep audiences enraptured nightly or rock out to the great rock songs of the 80's when you watch the worldwide smash hit musical, Rock of Ages. Of course, you may prefer to dance above the lights and under the stars at VooDoo Rooftop Nightclub located 51 floors about the excitement. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Prestigia and Hotels.com so you can book your Rio All-Suite Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Rio All- Hotel Las Vegas
- Rio All-Suite Hotel And Casino
- Rio Suite Hotel
- Rio Hotel Las Vegas
- Rio Suite Resort
- Rio Casino
- Rio Suites