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“I've had better experiences in developing countries” 2 of 5 bubbles
Review of Rio All-Suite Hotel & Casino

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Rio All-Suite Hotel & Casino
Ranked #98 of 267 Hotels in Las Vegas
GreenLeadersSilver level
Los Angeles, California
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“I've had better experiences in developing countries”
2 of 5 bubbles Reviewed November 18, 2012

I stayed here for 5 nights at the beginning of November. It was my first time to Vegas (I was there on business) and the Rio makes me never want to go back again. Here are my issues:

1. It took over half an hour to check in. I had to stand in line dragging all my luggage behind me every the line inched forward.
2. The casino is VERY smokey. I've worked in several bars in the past and have never been bothered by the smoke. There must be ventilation issues, or none at all.
3. I didn't have a hot shower the entire time I was there. At best it was luke warm but most the time it was awful and miserable. The shower drain also didn't drain quickly, so I had to stand in pool of cold water.
4. The walls are very thin. I was awoken several times just by the people next door having a conversation. One night I was awoken by loud music coming from 16 floors below me shaking the bed. I barely got any sleep while I was there.
5. You can hear the plumbing all around you constantly. I know I sound like I'm a kvetch but it was loud enough to wake me up at night.
6. My room key was deactivated several hours before I checked out, so I had to go all the way down to the desk (which is really far) and have them give me a new a key.

The only caveat is that the service was great. Everyone at the hotel was really nice and helpful. Overall, if it's cheaper and you're only in Vegas for a few hours to party, sure why not. But if you actually want to get some sleep and have a decent shower, then no.

  • Stayed November 2012, traveled on business
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TyArroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3,331)
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English first
Fort Lauderdale, Florida
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

Last year, we got married at the flamingo, and decided to come back for our anniversary. Te price was decent, and we decided to give the rio a try. We did early check in for ten dollars, and after the flight at 6am from Miami, I would have paid anything :). Check in was a breeze, and our luggage was delivered with no problems at all.
The room was large, and very clean. It was cleaned daily by 2. The hotel is off the strip, but they have a shuttle that takes you back and forth to and from the strip. No problems here.
The buffet was awesome, we did the buffet of buffet pass. Great deal, and you can eat at any of the harrahs group hotels.
The show in the sky was cool, although they are stingy with the beads.....
There is a large variety of slots at the hotel too!
Drink service was excellent, no shortage of drinks. They were quick on bringing you your drinks. Tipping doesn't hurt either!
Check out was easy, I did it on the tv in the room. If you have a Keurig at home, I suggest bringing your own with you, as they have them in the mini bar, 3/8.

We loved it here, and will return again :)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hollywoodgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pahrump, Nevada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed November 18, 2012

Date of stay: November 15, 2012.

Reservations:
Super easy to make reservations and the price was very reasonable.

Parking:
Parking garage on the north side had plenty of free parking. It was not too bad of a walk to get to the hotel front desk.

Check-in:
Check-in is at 4:00 pm. If you check in before this time a $15 fee applies. Come on Rio, that is just plain wrong! Plus the lines were very long with only 3 people on the desk. It took about 10 minutes for each person to check-in. SInce most people do not want to pay the extra $15 for early check-in, the line became very long quickly at 4:00 pm. The Rio needs to change this policy and put more personnel on the front desk at 4:00 pm. The elevators are quite a ways from the front desk as there are two towers. The older tower is closer to the front desk.

Resort Fee:
This hotel DOES NOT charge a resort fee. The fee for wi-fi is $13.99 per day.

Room:
The room was large and clean with a king size bed. The flat screen TV will pull out from the cabinet and you can tilt it to watch TV from bed. There was a decent channel selection. The room decor was just fine...not too old and not too new. The bathtub had plenty of hot water. There is an iron and iron board, safe, refrigerator and mini-bar. NOTE: Anything you remove from the mini-bar, even if you do not open the item, you will be charged. Such as coffee to use the coffee maker in the room is $8 for a 3 pack! A small jar of cashews were $12!

Carnival World Buffet:
The food was outstanding and the service was great. There was a huge selection of freshly prepared dishes,even for lunch. You do get a discount with your Total Rewards card. Also, check online for local discounts if you live in the Las Vegas area. Lunch was without card $21.99 plus tax , with card $19.99 plus tax, but with a locals coupon (yes I am a local) the cost dropped to $9.99 plus tax. The food was outstanding and the service was great. They even have a full service bar in the buffet that is not included in the buffet price but it was great touch to have that option. There was a huge selection of freshly prepared dishes, even for lunch. There are several other restaurants including a Burger King where you can order a beer with your food.

Casino:
Plenty of gaming and slot machines on this large property. Thursday - Saturday, between 6:00 pm - 11:00 pm, every hour on the hour, they do have free entertainment known as the Masquerade Show in the Sky. It lasts about 30 minutes and is very entertaining to watch. The show is different each hour. The male and female singers do sing live which was a very nice change. The dancers and singers all do an excellent job with the show. This is a must see for everyone.

Check-out:
You can use the TV check-out; however, mine did not work. No big deal, you just call a number on the telephone and leave a voice mail.

I would recommend this off strip hotel and casino to everyone. No, this is not a super fancy hotel but for what you pay, compared to other properties, it is worth the money as the personnel really do care about the guest and everyone seemed to be friendly and happy which is rare in the hotel/casino industry.

Room Tip: Park in the north parking garage as usually it is not full.
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  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Guy_In_Pahrump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

Located some distance off the strip, this great hotel has a lot going for it. Great rooms, facilities, shopping, choice of restaurants, poolside, clubs and gaming. It is in some ways a resort on its own.

  • Stayed December 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JonathanCook44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caulksville
Level Contributor
142 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed November 16, 2012 via mobile

Great location. Great Priceline price. Very nice place overall. Buffets are on expensive side. Don't stay on 4 th floor on south of building, it has kitchen exhaust vents feeding into room air intake and stinks. Employees are super. Food is great. Overall it is one of the best places I've ever stayed.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ozark56hillbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level Contributor
131 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed November 16, 2012

We moved to this property after being displaced weather. We had just stayed at the Elara Hilton and then the Planet Hollywood...The front desk manager was extremely accommodating and allowed us to check in early as we had just checked out of Planet Hollywood and grandma was not feeling so well..We went to out suite and found it large and very clean. It had a keurig coffee maker ( not here bring your own or pay 8.00 for 3 k cups!), which I enjoyed!..The main room held two queen beds that were so soft two of us would roll together ..this was the main downfall of our stay here. we had Tv issues with it being so dark but called maintenance and they came and fixed it. It has to do with the hotel only programming which seems to make it dark but also blocks out being able to use the HDMI input and viewing your own shows from your laptop...
The suite shows some wear and property is not on the strip...The pool area is gorgeous and would have been great if it were open! The casino itself was a little underwhelming after being on the strip..

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bestbaby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Euclid, Ohio
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed November 15, 2012

Stayed at the Rio from 11/6 - 11/9 for a conference. It was nice. I was sorry that the pool was closed for the season. The room was nice, clean, spacious and a beautiful view. I agree with the other reviewers; the check in lines were extremely long. Overall, the Rio is nice and the location is great. The free shuttle to two other hotels was nice. The value was good because we received a conference rate which included free internet.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Loscoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rio All-Suite Hotel & Casino

Property: Rio All-Suite Hotel & Casino
Address: 3700 West Flamingo Rd., Las Vegas, NV 89103-4043
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Green Hotel in Las Vegas
#40 Luxury Hotel in Las Vegas
#50 Casino Hotel in Las Vegas
#65 Family Hotel in Las Vegas
#79 Business Hotel in Las Vegas
#81 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rio All-Suite Hotel & Casino 4*
Number of rooms: 2548
Official Description (provided by the hotel):
Spacious suites and luxurious amenities complement the gaming thrills, sumptuous dining and hot entertainment found at Rio. The excitement of Carnival radiates throughout the casino floor and out to the pools of VooDoo Beach where guests can soak up the sun in both family-friendly and adults-only areas. Inside, guests can dine at celebrity chef Guy Fieri's restaurant El Burro Borracho, feast on over 300 dishes prepared daily at the Carnival World & Seafood Buffet or experience the city's finest panoramic views at VooDoo Steak. Enjoy the KISS by Monster Mini Golf 18-Hole miniature golf course filled with state-of-the-art video, special effects and unique KISS props. See Las Vegas in the most thrilling and spectacular way when you ride the Voodoo Zipline and soar more than 400 feet above the ground at exhilarating speeds. Back on the ground, entertainers Penn & Teller and the Chippendales keep audiences enraptured nightly or rock out to the great rock songs of the 80's when you watch the worldwide smash hit musical, Rock of Ages. Of course, you may prefer to dance above the lights and under the stars at VooDoo Rooftop Nightclub located 51 floors about the excitement. ... more   less 
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Also Known As:
Rio All- Hotel Las Vegas
Rio All-Suite Hotel And Casino
Rio Suite Hotel
Rio Hotel Las Vegas
Rio Suite Resort
Rio Casino
Rio Suites

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