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“not bad”

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Palms Place Hotel and Spa
Ranked #79 of 262 Hotels in Las Vegas
Brooklyn, New York
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“not bad”
Reviewed January 17, 2014

I enjoyed my stay at the Palms Place hotel more than some I guess. I paid $20 more for the high floor, strip view which wasn't too bad. The furniture is definitely a lot more dated than I imagined, lots of dents and chips on the desk. The lamp was not working by the window and our feather comforter kept stabbing us. It took a while for engineering to come up to the room, but housekeeping was quick. We had our lamp fixed and the comforter replaced with a brand new one. The bathroom was nice and spacious.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ahhhchooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,399 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (655)
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Aberdeen, Scotland
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 16, 2014

Had an awful experience at Palms Place. Too much to go into full details, but in short, our first room had water leaking through the ceiling, in our second room we had problems with the entertainment system (didn't work) and the bathtub (didn't drain), and the staff were entirely disinterested and unhelpful at every turn. This is espeically disappointing because the gratuities are scandalous, and though this is to expected to an extent in Vegas, here it was extreme.

Sent a lengthy email to management detailing the problems upon our return home, but never received a response. Very disappointing indeed. I would absolutely NOT recommend the Palms to anyone.

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
3 Thank scottish_sightseer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2014

We were upgraded to supposedly a better room and was told on multiple occasions that there were two beds. There was one bed and a sofa bed. Then there was a horrible smell coming from the shower drain. After three visits from the staff we gave up and put a towel over the shower drain. Then the jacuzzi tub turned off in the middle of my bath. The staff tech came and reset it, of course after my bath was over. I appreciate the upgrade however was it truly that? I doubt seriously if I would stay at the Palms place again. Thr regular hotel side yes but not the Palms Place which was too far from the casino.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
1 Thank Rleetieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orcas island, wa
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 16, 2014

decent value; poor lighting in room; room (and hotel) smelled of air freshener; very annoying disco music in elevator 24/7; loud, drunken neighbors; reservation clerk failed to say if room was in Palms Place or affiliated neighboring hotel; cabbie dropped me at neighboring hotel; reception area in neighboring hotel (in casino) was non-helpful, hard to locate, understaffed & awful; long walk with bags through "sky-tube” at midnight to my room

Room Tip: ask for room with opening windows to let air freshener odor out
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  • Stayed October 2013, traveled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank orcasislander1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunnyvale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 15, 2014

Absolutely definitely yes. i love the place and i will come back again. feel realy safe for my family to stay.And i wish i can get a discount for the room w/pool....see you next time palms casino.love this place very much.

Room Tip: Lower level in the corner..............
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  • Stayed January 2014, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank charlie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerritos, California
1 review
Reviewed January 15, 2014

It was a good value; however some furniture and fixtures showed wear & tear and starting to show their age. The fridge and kitchen area comes in handy if you don't feel like going out for breakfast and just need an area to store drinks.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonwho1105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 2 Contributor
7 reviews
Reviewed January 15, 2014

A little too expensive although it was New Years. Room was excellent but lacked a fridge/coffee maker. Overall, with the nightclubs, and the steakhouse, we were able to stay in one location and have a great time.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palms Place Hotel and Spa

Property: Palms Place Hotel and Spa
Address: 4381 W Flamingo Rd, Las Vegas, NV 89103-3903
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Luxury Hotel in Las Vegas
#36 Spa Hotel in Las Vegas
#39 Casino Hotel in Las Vegas
#54 Business Hotel in Las Vegas
#61 Family Hotel in Las Vegas
#61 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Palms Place Hotel and Spa 4.5*
Number of rooms: 599
Official Description (provided by the hotel):
Palms Place Hotel and Spa is a full service boutique hotel. Comfortably removed from the non-stop action of the Palms casino, this tower is a study in elegance and relaxation.From the high-end accommodations to Simon Restaurant, Drift Spa and Rojo Lounge, Palms Place feels more like a home than a hotel. ... more   less 
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Also Known As:
Palms Place Hotel Las Vegas
Palms Place Las Vegas

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