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“Excellent Resort” 5 of 5 bubbles
Review of Palms Place Hotel and Spa

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Palms Place Hotel and Spa
Ranked #72 of 264 Hotels in Las Vegas
Detroit, Michigan, United States
2 reviews
“Excellent Resort”
5 of 5 bubbles Reviewed November 26, 2013

We just got back from Vegas. It was my first time there and our hotel was perfect in every way. Since it is off the strip, it was never overly crowded and everyone was very nice. Ghost Bar was very fun and he views at night were spectacular.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,339 reviews from our community

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    662
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (642)
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English first
Purcellville, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 24, 2013

An outstanding property and value. The king suite was absolutely amazing. Full kitchen, large living area, pristine luxury bathroom and view of the lights of Vegas. Tried Palms Place for the first time in Vegas for location where I needed to be for business (literally down the street.) Since its off the Strip a bit it was relatively close to some great places to grab a reasonable breakfast. That's tough to do on the strip sometimes. A very ultra modern luxury decor. This tends to be very cold and sterile but that's the style. Compared to the Venetian which we found to be elegant, warm and inviting (but much more expensive.). The hardwood and marble floors echo a bit which may become a problem if you entertain in the room (which was easily accommodated due to its size.) At the end of the day some pluses and some minuses but an overall good value in Vegas.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Greybeard55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, Manager at Palms Place Hotel and Spa, responded to this review, January 19, 2014
Thank you Greybeard55 for your feedback! We are glad to hear that we could accommodate you and your travel needs so well. We appreciate your kind words and would love to have you stay at Palms Place Hotel Spa again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Golden, Colorado
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 20, 2013

We had a great deal on a suite at the Palms place. We were on the 52nd floor and loved loved loved the room. The bathtub was amazing and the bed was super comfy. The only reason I did not rate it 5 stars was because we had a great balcony and the door was locked. It was quite stuffy in there, since we could not open the door. I think you should be able to go out on the balcony, make people sign a disclaimer if you have to. Liked the layout of the Casino at the Palms and loved the Pearl, great place to see a concert. The pool at Palms Place was awesome too, they make great bloody marys by the pool. We had a great time and will be back...

Room Tip: Plan on spending a day at the pool at Palms place.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jldono2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at Palms Place Hotel and Spa, responded to this review, November 23, 2013
We love love love your review! We do appreciate your feedback, unfortunately we are unable to allow guest access to our balconies, thank you for your suggestion though. Your recommendation is amazing and we cannot thank you enough for sharing your experience. We look forward to welcoming you back to Palms Place Hotel Spa!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 20, 2013

First time staying at Palms place the hotel was clean good decor with friendly and accommodating staff. The rooms are large with outdoor patio and kitchen. I would stay again however the walls are paper thin so you can hear everything in the hallway and room next to you. Since it is Vegas that includes partying and loud music till 4am coming from the room next door. The hotel did send security when requested. I thought the price for the hotel was very reasonable. However, the $20 "resort fee" feels more like a way to get extra money. The so called "free" internet included in the resort fee is unbearably slow(256k) and they try and upsell you on a faster connection. Also you can't use the fitness center at Palms Place unless you pay an additional $14. Not being able to use the facility at the hotel doesn't make sense since you are paying a "resort fee". Instead you have to walk over to the other hotel to us the fitness center ugh! Overall a very average experience I think the paper-thin walls and "resort fee" with additional upsell was a major turn off.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Justin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at Palms Place Hotel and Spa, responded to this review, November 23, 2013
Thank you for your feedback Justin B. We truly appreciate your concerns and will be visiting our internet access to ensure we are providing the best possible experience. Your comments will be utilized for future improvements as well. Thank you for sharing and we do hope to see you again at Palms Place.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 18, 2013

It is off the main street, but that is a character of this hotel. It is separated from casino area, which makes it more quiet and provides high-end atmosphere. We felt more secure than any other noisy casino hotels. It is just a few minutes drive from the main street. And the room is new/fashionable and has more space than other hotel rooms.

Room Tip: Palms Palace's studio suite is highly recommended for any age. It is very high-end and provides...
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  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveldog2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at Palms Place Hotel and Spa, responded to this review, November 19, 2013
We greatly appreciate your feedback traveldog2012! Our hidden gem at Palms Place certainly does offer a special experience while still being able to enjoy the Las Vegas atmosphere. We pride ourselves in providing all the comforts you would need without all the noise. We hope to see you visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 18, 2013

stayed in a junior suite. The room was super clean and very nice. A trip to the spa made everything even more awesome. I purchased a couples massage for my boyfriend for his birthday and they were the best massages we've both ever received. This hotel is off of the strip but is definitely within walking distance.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at Palms Place Hotel and Spa, responded to this review, November 19, 2013
Thank you for this great review! Your feedback is crucial to our success and we appreciate you for sharing your experience. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, MA
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 17, 2013

Was assigned a room in the Ivory Tower but saw the handwriting on the wall with VERY noisy neighbors in the afternoon, that chances were slim for a good night's sleep. A very understanding and knowledgeable young man (with a goatee - I didn't note his name but I did give him a tip afterward) put me in Palms Place at a nice, quiet end of the hall room which was spectacular. Used the Jacuzzi tub twice and slept like a rock!

Room Tip: Didn't hear any road noise from either room; I always ask for a room "as far away from the...
See more room tips
  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BGRGluvtravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at Palms Place Hotel and Spa, responded to this review, November 18, 2013
Thank you for the great feedback! We absolutely understand the importance of comfort at Palms and strive to provide every guest with the best possible experience. Thank you for sharing your experience, your comments reinforce our commitment to servicing our guests and we love to hear when we exceed expectations. Your review will certainly assist potential future guests of ours by showcasing our extension of service to make sure everyone has a great experience at the Palms. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palms Place Hotel and Spa

Property: Palms Place Hotel and Spa
Address: 4381 W Flamingo Rd, Las Vegas, NV 89103-3903
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Las Vegas
#31 Casino Hotel in Las Vegas
#31 Spa Hotel in Las Vegas
#54 Business Hotel in Las Vegas
#61 Romantic Hotel in Las Vegas
#61 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palms Place Hotel and Spa 4*
Number of rooms: 599
Official Description (provided by the hotel):
Palms Place Hotel and Spa is a full service boutique hotel. Comfortably removed from the non-stop action of the Palms casino, this tower is a study in elegance and relaxation.From the high-end accommodations to Simon Restaurant, Drift Spa and Rojo Lounge, Palms Place feels more like a home than a hotel. ... more   less 
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Also Known As:
Palms Place Hotel Las Vegas
Palms Place Las Vegas

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