Booked the room through Jetsetter in March, stayed mid-May. We were given a room on the 34th floor with view of the mountains. The room looked just like the photos, it was quiet and everything worked fine. All the employees we encountered were super nice. The pool was too crowed to swim on the weekend but was empty by Monday. Used the spa during the week, it was also empty. Enjoyed breakfast at the restaurant twice. Overall we had a great time.
The package I booked said it included freebies which were at a greater value than the ones I received at check-in. I was so happy to be in Vegas that I didn't make a fuss. Then at check out we had a resort fee that I did not see mentioned anywhere when I booked. The desk clerk said it wasn't new and the fee paid for the coupons I received at check-in. Most hotels have resort fees now but I do think this fee was added after I booked. If you go make sure you get the room and extras you booked before checking in as the front desk seems to be on auto-pilot.
- Official Description (provided by the hotel):
- Palms Place Hotel and Spa is a full service boutique hotel. Comfortably removed from the non-stop action of the Palms casino, this tower is a study in elegance and relaxation.From the high-end accommodations to Simon Restaurant, Drift Spa and Rojo Lounge, Palms Place feels more like a home than a hotel. ... more less
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- Also Known As:
- Palms Place Hotel Las Vegas
- Palms Place Las Vegas