When we first arrived, we took a place of the house if was beautiful and the view of the lake was amazing. But the master bedroom was infested with bed bugs all over! They were crawling on top of the pillows and covers. We couldn't imagine how many bugs must have been in between the mattress if they were so many on top. The lady at the front desk went to the room to confirm because the manager was out for the day and did not want to come back to help resolve this. I then called the owner and she did not know what to do and I demanded a refund.