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“Great trip!”

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The Palazzo Resort Hotel Casino
Ranked #7 of 263 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great trip!”
Reviewed May 5, 2014 via mobile

The Palazzo is the nicest hotel I've stayed at in Vegas. Clean room, big suite. The service is spectacular and I have no complaints. The casino floor has everything I needed for a good time. I'll be coming back here again.

Stayed April 2014, traveled with friends
Helpful?
1 Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review, May 7, 2014
Dear Guest,

A faultless visit is what we strive to provide, and I am elated that you were able to experience what The Palazzo has to offer. You are a valued guest, and I appreciate your recommendation of The Palazzo immensely. It was our pleasure hosting you, and I am excited to welcome you back again.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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15,273 reviews from our community

Traveler rating
    10,755
    3,009
    837
    375
    297
See reviews for
2,525
6,253
520
2,664
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4,625)
Date | Rating
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English first
Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
Reviewed May 5, 2014

My husband and I stayed at the palazzo for 5 nights in a luxury suite. This entitled us to private check in with champagne and access to the lounge. We had breakfast in gate lounge each morning and 3 hours of drinks and canapés in the evening. It was just wonderful! The lounge did get rather full and I would suggest going to breakfast at least an hour before closing time and getting yo the evening drinks before or just as they start. The staff were fantastic, especially Mitch who went out of his way to assist us. Would recommend this hotel. It is a little north of the middle of the strip, but walking long distances in vegas is expected.

Room Tip: Ask for a strip view on a high floor.
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Relle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review, May 7, 2014
Dear Guest,

Thank you for sharing your experience on TripAdvisor. Based on your review, it sounds like you stay with us at Prestige at The Palazzo. I am particularly pleased that you enjoyed the service provided by Prestige at The Palazzo and most notably by Mitch. I will be sure to pass along your compliments of his stellar service. Prestige provides the next level of luxury here and I am pleased to read that you enjoyed it. I look forward to welcoming you back to Prestige at The Palazzo in the near future.

Kind Regards,


Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
2 reviews
Reviewed May 5, 2014

We stayed here in April last year and had a truly fantastic holiday so were planning to return last August but had to change our plans at the last minute and that was very disappointing.

But now we're returning at the end of May and can't wait to go back.

This is a fabulous resort which cannot be beaten. The rooms are beautiful, spotless and really we'll equipped, nothing has been overlooked. The staff are all polite and courteous and will always take time and trouble to help whenever they can.

Having stayed in many resorts on the strip, The Palazzo is far better than any of the others in every respect and we can't recommend it enough.

Watch this space for our next review

Room Tip: High floor and strip view is best but all rooms are suites and lovely
See more room tips
Green Features: Palazzo have a Gold Level in the Green Leaders programme and for one of the largest resorts in Vegas I think this is a truly admirable achievement.
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jillmcarthur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review, May 7, 2014
Dear Guest,

The continued return of a loyal guest is the highest honor that we can earn and I thank you for bestowing this upon The Venetian | The Palazzo. Thank you for your feedback and continued loyalty. I look forward to exceeding your expectations for many trips to come, and we're glad to have you back in a few weeks!

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 5, 2014

Venetian and Palazzo are strikingly beautiful but a little time there shows the age. The rooms and spa have a smell. Smoking is encouraged. The carpet, furniture and upholstery is worn. If you are planning on gambling, do not expect to be comped on anything. In general, the staff acts as though they are doing you a favor for being there.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HopefullyHelpful1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review, May 7, 2014
Dear Guest,

Thank you for choosing The Palazzo and for taking the time to share your feedback. Although you were satisfied with the beauty of the resort, I am concerned that we may have failed to exceed your expectations, so I would like to reach out to you to gather more details of your visit. Please be in touch with my Guest Relations team, who will be contacting you directly, so that I may have the opportunity to address the concerns that you have apprised us. I look forward to an opportunity of exceeding your expectations in the future.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle,Wa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 4, 2014 via mobile

If you are going to vegas for a girls weekend this is the hotel to stay at!! There was good looking guys every two feet! The staff is amazing and so are the rooms!! Worth every penny! I'll be staying here next time in vegas.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SmashFishnets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review, May 7, 2014
Dear Guest,

Looks like you and your girl friends had a wonderful time with us here at The Palazzo. What a great way to spend a girls weekend, and thank you for allowing us to share in your getaway. I do hope that you all return to The Palazzo again soon. It would be a privilege to welcome you all back.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 4, 2014

The hotel was amazing, impressive and the service was excellent. The suites are spacious, fully equipped and very beautiful.

The Casino is large and varied, but not unusual. In addition the hotel is connected to the famous Venetian Hotel so you can also enjoy it without going outside.

The service was great and the hotel reception staff were polite and very professional.

All the best you can ask for - highly recommended!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hecht2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review, May 7, 2014
Dear Guest,

Thank you for sharing your experience and for your high recommendation of The Palazzo. You are a valued guests, and your kind words mean a lot to us. Thank you for your patronage, and I look forward to welcoming you back to The Palazzo for years to come.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yucatan Peninsula, Mexico
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 3, 2014 via mobile

A lovely experience staying at The Palazzo. The rooms are very big and comfortable, the shops are great, and the service from the front desk was very helpfull too... People willing to serve and to give u the best they can... Super recommended!

Stayed May 2014, traveled on business
Helpful?
2 Thank meando-clm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review, May 7, 2014
Dear Guest,

The recommendation of a valued guest is the highest honor that we can earn, and I thank you for bestowing this upon The Palazzo. Thank you for your feedback and loyalty. I look forward to exceeding your expectations for many trips to come.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Palazzo Resort Hotel Casino

Property: The Palazzo Resort Hotel Casino
Address: 3325 Las Vegas Blvd South, Las Vegas, NV 89109-1414
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Las Vegas
#4 Family Hotel in Las Vegas
#4 Casino Hotel in Las Vegas
#5 Green Hotel in Las Vegas
#6 Luxury Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
#6 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Palazzo Resort Hotel Casino 5*
Number of rooms: 3025
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Cancelon, Ctrip TA, DerbySoft Ltd Shanghai HQ Supplier Direct, TripOnline SA, Evoline ltd, getaroom.com, Vegas.com, HotelsClick and HotelQuickly so you can book your The Palazzo Resort Hotel Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palazzo Hotel Las Vegas
Palazzo Las Vegas
Palazzo Hotel Las Vegas

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