I have stayed nearly all of the hotels on the strip and I have to say that Palazzo is my top 3 hotels when factoring in service, amenities, and rooms. The rooms here are all suites so they are big and spacious. Since the hotel is relatively one of the newer ones, this place isn't as run down as perhaps the Bellagio or Venetian. Although the rooms were generally to my liking I did not like the sheets and thought they were of lower quality because they just didn't feel nice. That was pretty much the only nuisance and considering what I paid per night, the value was incredible.
The service I had some problems with. Although checking in wasn't a problem, when calling the front desk for a late checkout I was kept waiting on the phone for an hour. I think they forgot about me and when I called them back 3 hours later they did offer me a 1pm check out and a short apology.
I love the amenities at this hotel. They have some superb restaurants and the spa (Canyon Ranch) is amazing and I never miss a chance for some R&R. Their aquavana is blissful and on a lazy trip I often go back and forth between the steam room and the pool which is also located on the 3rd floor. They have 3 main pools that are quite large but the problem with the Palazzo is that the sun for the main pool doesn't show up until 1pm. The hotel blocks the sun and although the smaller (kiddy) pool has sun as early as 10 am, it gets really crowded by mid afternoon and you have to wait till late afternoon to sunbathe.
The restaurants here are amazing from Carnevino to The Grande Lux which is their 24 hour cafe. If you've eaten at the Grande Lux it will taste remarkably like Cheesecake Factory because it is operated by the same company. Palazzo is also connected to the Venetian and if you're a shopper the Venetian has its own shopping area with other restaurants and high end shops.
Although my 3rd stay at the Palazzo wasn't perfect I'll give them a Mulligan, I would be back here in the Summer if the prices are right.
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- Also Known As:
- The Palazzo Hotel Las Vegas
- Palazzo Las Vegas
- Palazzo Hotel Las Vegas