This is my favorite hotel on the strip for a number of reasons.
Clean air in Casino
Great rooms with very nice furniture
Easy access to get out of the hotel
Walgreens on the corner
Great housekeeping service. Hotel cleanliness here is impeccable.
I am rethinking my stay here based on a terrible experience I had at Tao with my co-worker. I had a dinner the evening before at Bouchon. I will say they were simply fabulous! We had awesome service and everyone was very accommodating to my dinner that evening of customers. All 17 guests for my dinner had a very lovely time and were quite impressed with the Bouchon. The next morning I was catching a ride with my co-worker who came to pick up a cell phone from Tao that his customer had left. Well the Tao hostess and reservation manager were the rudest, most unwarranted arrogant people I have ever encountered. If left to be treated like that to get sushi or overpriced for what you get Asian food, I would definitely go elsewhere. I was not even involved and I was just trying to go to my conference with my coworker and not pay 60 dollars to get to Red Rock. Instead I wasted time and spent a horrible nearly 2 hours dealing with these Tao people over a flip phone. I was horrified that Tao would be so discourteous to customers that dined with them the evening before. We did not even get the courtesy of dealing with a manager for the restaurant. I reported this to Palazzo and plan to follow-up as I simply cannot stay at a place that has tenants that would treat their guests that way. So I may have to let my dear Palazzo go and move up to City Center. I am sure they have restaurants and stores in their property that certainly appreciate their customers. By the way Tao got hotel security to meet us at first and they did not try to help with the situation either. So this too I blame Palazzo as you are their guest and they should help you with any issue that arises while you are there.
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- Also Known As:
- The Palazzo Hotel Las Vegas
- Palazzo Las Vegas
- Palazzo Hotel Las Vegas