We took the weekend off from a business trip and headed to Vegas. We stayed at the Palazzo for my second trip to Las Vegas. My previous stay was at the Paris in 2009. Both are equally fantastic but this review is about the Palazzo. Check In was very easy with more than enough friendly staff to get you checked in in no time. No lines even on a fully booked busy Friday night. Getting to your room was a breeze by simply going through the casino to the elevator lobby where there was a security guy to keep the riff-raff out and they did.
The room was very inviting and it had a nice little 'sunken in' living room area which was very inviting. The room was well appointed for a 'Deluxe' basic room. Even though I tried to upgrade at the front desk at check-in, I realised I didn't really need to here. It would be nice to see what the upgrade provided as this was more than good enough. Everything was modern and up-to-date with no signs of wear and tear at all.
Breakfast at the Cafe was fantastic although we didn't choose the buffet but I heard that was pretty good too. The wait staff were more than friendly even with a full house. From my experience, whenever anything is fully booked it means one of two things; one- it must be good and well sought after and two - customer service suffers because of lack of staff. However the latter did not happen and we were well looked after during the whole meal which gained the waittress a fat tip afterwards.
The location was fantastic being in the heard of the strip with mall including a Macy's, Nordstorms and Neimann Marcus nearby for normal type of shopping.
I will definitely stay here again. Excellent value for money, very clean and modern rooms, excellent customer service.
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- Also Known As:
- The Palazzo Hotel Las Vegas
- Palazzo Las Vegas
- Palazzo Hotel Las Vegas