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Reviewed December 15, 2017

We had an 50th Anniversary dinner for 12 people on a Saturday night. We had to take an early reservation but we were never rushed to leave table. The food at Giada is outstanding. Their menu is exceptional and has a tasting menu that has a delightful mix of the chef's favorites. The pasta flight is wonderful; the cheeses savory and the tasting menu of fish, cheese, meats and mixtures was inventive as well as tasty. Since we were 12 we did a lot of food and were able to taste a great amount of the chef's creations. All were perfect. 12 people were all happy with the event. Our waiter Valentino treated us like royalty. The manager attended to us with a glass of bubbly for the table + special anniversary dessert for the couple. I have been to Giada's a few times and will definitely return. This is not a place for a rush dinner; and the time between courses is great and should be appreciated that there is no rush. Wine list was good as well. Ambiance of restaurant is lovely; decor tasteful and view of the strip from a 2nd floor perspective is lovely.

  • Stayed: December 2017, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
1  Thank Era101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DigitalReputation2, Specialist Matt at The Cromwell, responded to this reviewResponded December 16, 2017

Thank you for providing feedback on your recent stay! We are pleased you enjoyed your overall visit with us. We are elated you liked our great dining and customer service. We eagerly anticipate your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2017

From check-in to check-out we enjoyed the coziness of this great smaller hotel/casino. Right from the time we arrived in our taxi you knew this wasn't your typical Vegas hotel. Bellman assisted us to check-in then happily gave us some details on the hotel and where we could find everything. He then showed us to our room and made sure we knew what all the room had to offer. The not so mini bar, the bathroom, the vanity and wardrobe. Service definitely felt like it was a 5 star hotel. We had a deluxe king room on the 7th floor. Which is great because floors 5 and 7 have a complimentary coffee station at the elevators. Room wasn't huge but we had lots of space to pack everything away. The sofa was nice extra seating for when we had visitors. Bed was a little soft but we were so tired we still slept well. Bathroom was very clean. Had a good sized shower, single sink and a toilet area. Wish there was a privacy door to the toilet area though. And a fan would also be nice. Loved the well lit vanity area. And it was nice that the hotel provides not only a hair dryer, but a hair flat iron as well. Haven't had that before. It was also stocked with full size hair supplies like shampoo, conditioner (if you didn't want to use the little free ones provided by hotel), hair spray, etc that you could purchase. Fridge/mini bar was stocked with beer, wine, liquor, and snacks for purchase.

Only downside to the hotel is because it is so small there is only one snack bar and one restaurant, Giadas. The restaurant is open daily for dinner and open for brunch on Fri, Sat and Sundays. Food is excellent here. Enjoyed both breakfast and dinner. The snack bar is open 24/7. Has pizza, sandwiches and snacks, oh and Starbucks beverages.

Casino was quite small but nice. Found it a little warm though.

Would definitely stay here again. I liked that I didn't have a 20 minute walk to my room from the lobby. And the staff was so attentive and friendly. And you can't beat the location!! Right in centre of the strip.

Room Tip: Floor 7 has a coffee station at the elevators and seemed to be quiet from all the noise.
  • Stayed: December 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank bronjr001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DigitalReputation2, Specialist Matt at The Cromwell, responded to this reviewResponded December 16, 2017

Thank you for taking the time to write a review of your recent stay! We are pleased you enjoyed your overall visit with us. We are glad you liked our great location on the Strip and excellent dining. We can't wait for your next visit!

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Reviewed December 14, 2017 via mobile

I am beyond impressed with The Cromwell. From the moment we walked in, their customer service was welcoming and top notch! Rooms are decorated beautifully with a leather couch & headboard, wood floors, armoire, and a beautiful shower and makeup/hair area. Amenities include a fully stocked fridge and snacks and 24 hr room service. Lots of coffee options, and they’ll bring you ice when needed. All the staff in the hotel were friendly and welcoming and I’ve honestly never experienced that in a hotel before! We love the fact that you can get from your room to the strip in less than 5 min without having to walk through a huge casino floor. The location is great and perfect walking distance to anywhere you may need to go. Eatwell is open 24hrs and Giada’s is an excellent Italian restaurant in the hotel and they have a few lounges to relax in. Any other dining or entertainment is not a far walk in either direction. I can’t wait to go back again!

Stayed: December 2017, traveled as a couple
1  Thank Crystal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DigitalReputation2, Specialist Matt at The Cromwell, responded to this reviewResponded December 16, 2017

Thank you for taking the time to review your recent visit, Crystal! We are thrilled you enjoyed your overall stay with us, from our welcoming service staff to our beautiful rooms. We hope you will consider staying with us again sometime very soon!

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Reviewed December 14, 2017

The Cromwell is one the best on the strip. Located in the center of everything you could want. The rooms are awesome. All of the staff are extremely helpful. The Cromwell is one of the best places in Vegas.

  • Stayed: December 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
1  Thank 871rickym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DigitalReputation2, Specialist Matt at The Cromwell, responded to this reviewResponded December 16, 2017

Thank you for the essential feedback you have provided us as well as our valued TripAdvisor travelers! We are delighted you had the opportunity to enjoy our awesome rooms and helpful customer service. We value your business and certainly hope to host you again so that we may continue to serve and accommodate you to the level you expect and deserve!

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Reviewed December 14, 2017

Great casino. I stayed at the Bellagio this trip, but will definitely consider the Cromwell in the future:
1) It was the ONLY place on the mid-strip that I could find that still pays 3/2 on blackjacks, every place else was 6/5.
2) Extremely friendly dealers, all of the players were very entertained & relaxed.
3) I was short on time & needed a quick bite to eat. The pizza at Eatwell really hit the spot, was well worth the $$, & was ready in 5-6min.

  • Stayed: December 2017, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank TMan1842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DigitalReputation2, Specialist Matt at The Cromwell, responded to this reviewResponded December 16, 2017

Thank you for taking the time to review your latest visit! It is delightful to know you had a positive overall experience. We are elated you enjoyed our friendly dealers and fun table games. We are grateful for your business and hope you will consider staying with us in the near future!

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