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Platinum Hotel and Spa
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Reviews (3,864)
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All reviewsprincess suitefull kitchennon smokingoff the stripstir loungewasher dryerliving roomellis islandpots and pansvalet staffnon gamblingfree valet parkinghuge bathroomjacuzzi tubquiet hotelseparate showermonorail station
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1,470 - 1,475 of 3,864 reviews
Reviewed January 6, 2014

Clean rooms extremely spacious and great value for the cost. I would recommend to anyone going to Vegas to stay here. Very clean and the views are good from every angle. Close to the strip. Very quiet and enjoyable room and hotel.

  • Stayed: January 2014, traveled as a couple
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Thank Bear n Bama fan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek M, Director of Rooms at Platinum Hotel and Spa, responded to this reviewResponded January 24, 2014

We appreciate the feedback. We are glad you were able to enjoy the size of our rooms without having to pay hand over fist. I will share your review with our team. We hope we see you back here soon. Thank you for the referrals, they are appreciated!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

First time staying at this hotel. Close to all the main attractions.The staff was very courteous and professional, from valet to the front desk.Our room was a suite. Best of all this is a pet friendly hotel. Look forward to staying here on our next trip.

Room Tip: Our room was on the east side very quiet.
  • Stayed: December 2013, traveled as a couple
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Thank Margarita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek M, Director of Rooms at Platinum Hotel and Spa, responded to this reviewResponded January 24, 2014

First off, Happy New Year to you and your family. I'm glad you had a well spent holiday with us. We hope it isn't too long before we have you as our guest again. Thank you.

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Reviewed January 5, 2014

Just returned from staying here. Upon arrival we were thrilled, upon departure we will not return. Bed was super uncomfortable though. We had maintenance up twice to fix the spa tub what was excreting black stuff into the water. The Manager was nice enough to offer us appetizers for our inconvenience however the clincher was when the maintenance guy for the second go round tried to blame me for somehow causing the black gross excretion as if i was playing with the on off switch and then suggested we could go in it anyway and just ignore black stuff floating in the water. Really? My fault? Rest of staff was great though.

Spa was wonderful! Called Well Spa! Sara gave me an excellent massage! Highly recommend the SPA.

Bar was nice and drinks were yummy! Recommend the Bruschetta Not so much the skewers.

Room Tip: If you brought a memory foam pad i think the beds would be much better. Really like having the kitchen and livingroom separate from the large bedroom.
  • Stayed: January 2014, traveled as a couple
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1  Thank Masterstager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek M, Director of Rooms at Platinum Hotel and Spa, responded to this reviewResponded January 24, 2014

Thank you for taking the time to complete a review . I am glad you enjoyed your Spa services ( will give Sara here kudos) but do have to apologize for the issue with the Jacuzzi and the response you received from the team.I will pass these comments on to the appropriate services.Thank you again

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Reviewed January 3, 2014

My first time at this hotel. I was very clean great location and easy to access all the main attractions. The service was great and the room were large. It was a great place to stay for some quiet time but close to everything if you wanted to get out and be crazy.

  • Stayed: December 2013, traveled with friends
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Thank RichE303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek M, Director of Rooms at Platinum Hotel and Spa, responded to this reviewResponded January 9, 2014

Thank you for the kinds words..We appreciate the feedback. We will share your review with our team and thank them for their hard work. We hope we see you back here soon. Thank you for the referrals, they are appreciated!

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Reviewed January 3, 2014

2 blocks off the strip on Flamingo way is the ideal location for this hotel. Far enough away to avoid the late night noise, close enough to walk to the strip in 10 minutes.
Every room is a suite, the staff are very professional, and out 5 nights were among the best in 2013. Our room was on the 10th floor facing the strip and was a perfect place to sit on the balcony with a bottle of champagne and watch the new year fire works display

Room Tip: Ask for a room facing the strip.
  • Stayed: December 2013, traveled as a couple
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1  Thank dwkfoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek M, Director of Rooms at Platinum Hotel and Spa, responded to this reviewResponded January 9, 2014

First off, thank you and your family for staying with us on Christmas. We appreciate the feedback. We will share your review with our team and thank them for their hard work. We hope we see you back here soon and possibly catch the 4th of July Fireworks!!! Thank you for the referrals, they are appreciated!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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