The “VIP Indulgence Package” for La Reve pertains only to the show – don’t expect to be treated like VIP anywhere else in the hotel. The show was great, and the seating, champagne, and strawberries topped it off. Our glass wasn’t empty the entire show due to our wonderful server. But if you are buying the package because of the complementary line pass and access to their other establishments in the hotel, you’re wasting your money.
My husband and I went on a particularly busy night and were turned away, even though we had the VIP pass from the show at La Reve that we saw that night. The VIP pass is supposed to allow you to surpass lines and receive complementary seating or venues at Wynn, including their new nightclub, Blush, but the people at the front door turned us away. To make it worse, the security guards nearby and the front desk staff didn’t know what the pass was, even though this is regularly offered to guests.
I was especially irritated at our treatment due to the fact that we were paid guests at the hotel and this package is not a special promotion, but is offered daily for each show. The situation was made worse when we were laughed at by the front desk for buying the pass in the first place. We remarked that the pass was useless, and they surprisingly agreed! The admission to the nightclub was a secondary concern to how we were rudely treated by the staff that we approached that night, especially since we tried our best to extend our best foot forward and ask for help rather than demand it. The dilemma spoiled our evening and left us with a radically different perception of the hotel.