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“new years eve” 5 of 5 bubbles
Review of Signature at MGM Grand

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Signature at MGM Grand
Ranked #13 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
lancashire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“new years eve”
5 of 5 bubbles Reviewed January 8, 2013

stayed at the signature for 7 days over new year,loved every second of our stay.room was fantastic,not the best view ever [15th floor tower 3 looking out toward mountains& airport] staff were great always happy to help,rooms were far enough away from the strip when you neded a break but close enough to join in whenever you wanted.already looking to book for the same time this new years eve.wouldn't hesitate to recomend this hotel to anyone..try it .you'll love it!!!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank terry681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12,258 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3,141)
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Vancouver
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 7, 2013

We choose this hotel because it didn't have a casino attached. I'm really glad we did. It was blissfully quiet, away from the crowds, noise and smoke. Our suite in tower 2 on the 17th floor was awesome. Slept like a baby in the super comfy king size bed, the linens were luxuriously soft and loved the jet tub. Everything including the cups and saucers were very high quality. Also enjoyed the outdoor pool and spa.

It's true that you have to walk a bit to get to the action and I will say the coffee, both, in the room and in the cafe off the lobby, isn't that great... but then I'm really picky. We enjoyed the breakfast skillets and the pizza tho.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank VancouverChef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfville, Canada
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 7, 2013

We loved the hotel and location. It is a bit of a walk, but we didn't mind at all (this also may be due to the time of year that we went- it was not hot out, so we could comfortably walk the two blocks outside to get to the middle of the strip). We were in tower 3- farthest from the MGM, but closest to the strip and Miracle Mile (at PH). We asked for an upgrade and got a room with a view and balcony :) The rooms are spacious and bathrooms were huge. The bed was the comfiest I have ever slept in; in fact, I was on a mission to buy the sheets and pillows, but could not find them in any guest shop!

Room Tip: Choose tower 1 to be closest to the MGM, tower 3 to be closest walking distance (via outside) to the...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Misty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 7, 2013

We stayed in a junior suite in Tower Three facing the strip.
The room was clean,spacious, and well equipped with a full kitchen, jacuzzi tub and glass shower.
Although about a block and a half off the strip, you can access all venues quite easily either by walking or by the monorail.
The $25.00 resort fee is a little silly, especiallly at this time of year when the large pool with the wandering river is closed for the winter.
The service was good and the staff were very helpful.

Room Tip: We watched the fireworks from our room it sure beat wrestling the crowd of 300,000 people on the str...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AlbertaCammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire, United Kingdom
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed January 7, 2013

Fantastic hotel stayed here for a week in a suite and our luxury suite was as big as a 3 bedroom house it was huge. I would definately recommend the hotel & I would stay here again. They even have a Starbucks inside of this hotel & most of the hotels which was fabulous. Our housekeeper was truly fantastic and the suite was exceptional in cleanliness.

Room Tip: Book a suite if you have the budget, you won't be disappointed.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Johnlegend73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 7, 2013

The hotel was clean and the staff helpful, but the 15min walk to the strip added to the exhaustion of the trip. Having said this, being off the strip meant that the hotel was quietier and more pleasant. Starbucks didnt open till 6am and wasnt open late, so getting good coffee meant a 30 min round trip....

Room Tip: Tower 1 or 2, the suites are well priced and quite large
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  • Stayed September 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank burne99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 bubbles Reviewed January 6, 2013

As stated by other reviewers the hotel is a comfortable haven for non smokers. What irked me with this hotel was the attitude of front of house and their overall attitude to on line booking agents. We booked two rooms for three nights in the hotel with a booking agent. One room had to have two beds for a brother and sister. I researched the hotels and have written confirmation for one room with king bed and one room with two queen beds. A confirmed and paid for booking. In addition I filled out the comments section on the booking page highlighting I needed two beds in one room. When we checked in (after 9pm due to flight)we were given keys to the rooms and very quickly found out that both rooms had king beds. The receptionist was unhelpful and said the hotel provides only king beds and that one would have to sleep on the pull out bed.
This was not what we booked or paid for so stood our ground but got nowhere.Supposedly the hotel was fully booked. We eventually spole to the Duty Manager who smugly told us that the hotel is aware that booking agents advertise rooms with two queen beds but it was not their responsibility. In fact it happens quite often apparently. So when we asked why the practise was not stopped all we got was a shrug of the shoulders. It was quite late by then and we were still getting nowhere. My husband then asked to speak to the most senior person available. The Duty Manager was reluctant to provide such a person but did so under sufference. When we spoke to him we were offered a third room at a slightly reduced rate. Not a great outcome as only a little reduced in price and meant we were out of pocket for three nights. Strange that out of the blue, a room had become available! The room was on another floor but it did give a proper bed to sleep in. The experience left a very bad taste so we spent no money at all at the Signature. We stayed the booked three days and did not extend as we chose to go elsewhere.
Would I stay there again? No, even though it is a non smoking hotel.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank bankgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SignatureManagement, Manager at Signature at MGM Grand, responded to this review, January 9, 2013
Thank you for pointing out the frustrating response you received in your time of need and the miscommunication from your booking agent. We sincerely apologize and are looking into this matter. It is important for us to understand more details of this challenge. If you could be so kind as to contact me directly at aaskins@lv.mgmgrand.com so that I may personally discuss this with you. Our goal is to ensure your satisfaction and have you as a return guest of the Signature at MGM Grand.

Yours in Service,

Audrey Askins
Signature Concierge Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Signature at MGM Grand

Property: Signature at MGM Grand
Address: 145 East Harmon Avenue, Las Vegas, NV 89109-4504
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Las Vegas
#9 Romantic Hotel in Las Vegas
#10 Spa Hotel in Las Vegas
#10 Luxury Hotel in Las Vegas
#13 Business Hotel in Las Vegas
#18 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Signature at MGM Grand 4.5*
Number of rooms: 576
Official Description (provided by the hotel):
The Signature is a world within a world. As your private portal to everything Las Vegas, you're free to indulge in an incredible array of diversions – with one commonality: an elevated level of personalized service. So whether you're grabbing a drink at The Lounge or basking in the private luxury of your own poolside cabana, you'll experience a level of attention and dedicated service that's unsurpassed, right at the heart of the most exciting city on the planet. Truly, this is Vegas at its best. As your gateway to this most incredible of cities, The Signature puts you at the doorstep of Las Vegas' most amazing experiences. Our concierge is just the person to open that door and show you the way through. Allow us to serve your every whim, from show tickets to procuring a table at that must-experience restaurant to making your golf reservations. And when you feel the desire to leave your tranquil escape for the excitement of Vegas, the gaming, nightlife and entertainment of the phenomenal MGM Grand is right next door. ... more   less 
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Also Known As:
Signature Hotel Las Vegas
Signature Las Vegas
Mgm Grand Signature
Signature At Mgm Grand Hotel
Signature Mgm Grand Las Vegas
Mgm Signature Las Vegas
Signature Mgm Las Vegas

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