My husband and I went at the Wynn buffet Jan. 16 2020 at 1:51 pm. We were visiting from Vancouver, Canada.We want to try Wynn buffet coz of the good reviews. But the food wasn’t that spectacular as what I have read. At Desert time in the midst of my chocolate cake I found a hair by the corner, so I picked it up and put it on the side of my plate. I wasn’t gonna say anything but it’s hair on the food So I called our server and told her about the hair, she picked the plate and took it to their manager. She came back and told us that he will come and talk to us. We’re waiting for quite awhile wondering when he’ll come, maybe about 5-10 minutes. No one came and I didn’t finish the rest of the desert coz I lost my appetite. But when I wast getting my desert, the woman was putting ice cream in the ice cream carousel and it looks she was having a hard time putting it in so what she did was push it in with her hands instead of the ladle she was holding. She’s wearing a gloves but still she shouldn’t do that. She washed her hands with that gloves on , didn’t removed it and the same gloves on she served me with the ice cream. And she looks miserable. Back to the manager , so my husband and I are waiting and finally I saw a guy coming but he walk passed us and then I saw him again a few minutes again he walked by. After about five minutes I saw him again and this time he approached us and he said that the chefs were checking the food and said something about so it won’t escalate things? And he keep asking us if we’re ok and if we order some drinks or latte on the menu, we said no. The way he handled things I felt like it’s my fault or maybe that I planted that hair on the cake. He walked by us twice not saying anything just to see what we look like. We didn’t complained about the hair on the food so that we can get our money back. Plain and simple THERE’S A HAIR ON THE FOOD! We don’t know where it came but there it is Hair ON THE CAKE
Grilyn and David Steele
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