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“Excellent lodging away from the Strip and near Red Rock Canyon”

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Red Rock Casino Resort & Spa
Ranked #34 of 262 Hotels in Las Vegas
Certificate of Excellence
Phoenix, Arizona
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent lodging away from the Strip and near Red Rock Canyon”
Reviewed March 25, 2013

In Las Vegas for The Eagles' concert, we wanted to stay in a less-congested place away from The Strip. Our room was tastefully decorated, well furnished, quiet, and spotless. The property offers gaming and a wide array of restaurants, and is a convenient drive to The Strip or McCarran airport. The property also offers a spa, multiplex theatre, horseback riding, and a bowling center. Judging by the number of golf bags we saw, a convenient place for golfers as well. We also took advantage of the nearby Red Rock Canyon National Conservation Area, which offers fabulous scenery, an outstanding visitors center, and an easy 13-mi loop drive with ~19 optional stops for photos or trails that range from easy to challenging. Would definitely stay here again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scottie1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Louisville, Kentucky, United States
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 22, 2013

Hotel is clean. Service is prompt. Food is better than average. Casino didn't feel like some dark opium den from the middle centuries. Very nice room with a far above average bathroom. The only off-putting element is the $30 a day resort tay ($24+$tax) that as best I can tell is 100% hidden profit for the property that was never mentioned at booking.

That said, I will return to the Red Rock on my next business trip to Vegas.

Room Tip: I was likely in the worst room in the house 3rd floor, room 151. The hike from the elevators was ri...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Level 6 Contributor
175 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed March 22, 2013

The Redrock sits close to Redrock canyon , thus the name. This property boast a movie theatre great bars, sports book ,gambling of course and a great spa. The Views from the rooms are good and some include the strip with others include them red mountains. The spa services are incredible. They are in line with price and you can find package deals online at times that include two nights with two spa treatments.
Great Italian food and a deli by the sports book called the bagel cafe. There is also a food court by the movie theatre.
Music in a bar in the center of the casino.
I think it is a perfect place to stay and play.

Room Tip: If you want a Redrock view make sure to request it.
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soarinval12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukilteo, Washington
Level 4 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 20, 2013

We booked this at a reduced rate via another website. Once we arrived, the resort fee was 27.99 per night, but the cost was well worth it! The room was extremely clean. The bedding was quite nice and the shower was excellent. The room was fairly spacious and well appointed. We were there mid-week and it was quiet. The staff was accommodating, professional and pleasant. The resort offers a large selection of restaurants for every taste. I prefer staying in the Summerlin area. It is very relaxing and offers great shopping. It's my goal to give all of the resorts in the area a try and decide upon one where we will stay when making a Las Vegas trip. At this point, we would definitely return to the Red Rock.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SKLMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
U.S.
Level 4 Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 20, 2013

My spouse had a conference here so we were debating whether to stay here or the strip. Knowing it was way off the strip, but seeing it had relatively good reviews we chose to stay here. Big mistake.

First, the good:
Large rooms
Pretty (but non-functional) bathrooms
Good view of strip from room at night
Lots of chairs and space at pool
Valet friendly and quick
Spa was good, very large
Good bartenders (onyx, lucky, and sandbar)

Next, the bad:
Took lots of complaining and going through several disinterested front desk staff to finally get non-smoking room. We went through three rooms (first one reeked, second one smelled like covered up smoke, third one which we didn't get til day 2 was ok). When you book a non-smoking room under no circumstances do you expect smoking upon checkin. We were not happy about this. We were told the only way to get non-smoking was to pay extra because they didn't have any. I still do not believe this. We had already prepaid for non-smoking. I saw several other people checking in having same disagreements. And overall the front desk staff, even managers, didn't seem to care.
I ordered extra towels, they never came.
Some broken things in bathroom that I called about were not fixed, tv didn't have any working volume, scale was dead, makeup mirror broken.... These are all easy fixes too so why didn't they fix it.
Shower was dirty, walls were icky.
Shower had no temperature control, just freezing or scorching and it would take turning it on and off seeral times to get it to change from one to other. I showered in the spa bc of this. it was also a very gross and small shower head for such a nice looking bathroom, poor water flow.
We called for late check out, were told we could have 1:30. Then the next day we get a call very rudely asking why our stuff was still in the room around 1:00. I said that we had called and were given 1:30 checkout. She said they had no record of that, and that they charged for late checkout and we needed to get our stuff out. When I said he never mentioned a charge, she said, well you can try to work that out with the desk staff, I can't help you. She said she was front desk when she called my cell.... What???
The casino and dining areas reaked. Other casinos on the strip have much better ventilation. Restaurants were also very smokey.
Shuttle barely ran to strip and airport, only every two hours, and only til like 9.

I have to say, a few things were nice, but overall service was horrible and it ruined the stay. I don't know if maybe they think they automatically have conference attendees so they treat them like poop or what, but I will never be patronizing this place again. And I think it's a real shame they are advertised in their catalogue book thing along with such lovely places as Post Ranch Inn and the Grande Del Mar. They need a major service overhaul.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mms9k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 20, 2013 via mobile

I've been coming to Vegas for years and have stayed at so many places. For those that don't like the strip in Vegas then I would highly recommend the Red Rock. Beautiful views, great pools and super friendly and attentive staff. You have all the amenities of the main strip but also a sense of quiet and relaxation. And the price is spot on.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanTheTravelerFromNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 6 Contributor
110 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed March 19, 2013

First the few positives. Beautiful views from the higher floors to the east of the Strip at night and the mountains to the west by day. Rooms and bathrooms are good size and well-appointed – except the loveseat, which was like a park bench and had an unpleasant stain. The bedding is excellent. The pool area is quite inviting and the exterior design of the property attractive. Valet parking was very efficient and friendly/helpful. Red Rock Canyon – its namesake – is not nearby but about 5 miles away. The negatives are many. The property is on the extreme outskirts of Las Vegas – a good 15 miles from the airport – with nothing else except a highway and gated communities nearby. No place to take a walk except along busy streets and a highway. Colleagues complained that the cab fare was $60 each way from the airport, so renting a car makes sense – especially if you want to check out a casino on the Strip or take in a show there. Valet parking is free at the Red Rock (like all the casinos). There is a nice Whole Foods about two miles away but no refrigerator in the room – and a system whereby simply moving any mini-bar item for more than 45 seconds charges it to your room! I waited 15 minutes at check-in and found the front desk staff to be unfriendly and at times curt and rude. The lobby is small and cheap appearing. The casino is lackluster compared to the big places on the Strip but still filled with cigarette smoke. All of the restaurants are strategically located right off the casino floor, making a dose of cigarette smoke an obligation. Overall a mediocre experience.

Room Tip: Upper level room facing either the Strip and its twinkling lights, plus beautiful sunrises, or the m...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TRV_1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Rock Casino Resort & Spa

Property: Red Rock Casino Resort & Spa
Address: 11011 West Charleston Blvd, Las Vegas, NV 89135-1402
Location: United States > Nevada > Las Vegas > Summerlin
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Casino Hotel in Las Vegas
#16 Spa Hotel in Las Vegas
#18 Luxury Hotel in Las Vegas
#28 Romantic Hotel in Las Vegas
#38 Business Hotel in Las Vegas
#38 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Red Rock Casino Resort & Spa 5*
Number of rooms: 811
Official Description (provided by the hotel):
Red Rock's serene surroundings, distinctive décor and impeccable standard of service ensure that your Las Vegas hotel stay is flawless and fabulous. Exquisite rooms and Las Vegas hotel suites offer an unmatched combination of comfort, extravagance and value while inspiring mountain vistas will transfix you during your vacation, travel or getaway. Whether relaxing in our expansive pool backyard, playing your hand at poker or savoring a first-class meal, Red Rock Resort & Spa has a flavor for all your tastes and desires during your Las Vegas vacation. ... more   less 
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Also Known As:
Red Rock Casino Resort And Spa
Red Rock Las Vegas
Red Rock Resort

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