The wedding we had was a beautiful wedding. Claudia was the worst wedding coordinator I have ever seen in my life. She did absolutely nothing on the day of our wedding. Being our wedding coordinator she did not even introduce herself to us.
We were supposed to get a call 30 days prior to finalize the wedding. We did not. I expected to not have everything ready, the rooms, the chapel, etc. since we were in the dark. We received more service from Bianca, the lady at the chapel desk, who was not part of our wedding coordination when we arrived. If you are expecting to be treated as it is your special day then you need to go somewhere else. The wedding was beautiful, it was our special day regardless of the lack of customer service we received from Claudia. She was unfriendly, rude and snappy. Not something you want to experience on your wedding day. We saw her for a total of maybe 4 minutes the entire time.
Cashman photos are awesome. If I was reviewing the photography it would be 5 stars. The photographer we had, Donata, was absolutely fabulous. You can tell that Cashman, who does most of the photography around Vegas, knows what they are doing and actually cares about what your needs are. Do not go to Treasure Island on your wedding day just for the photos, Cashman does most of Vegas' photos. Make sure you go to a place that will cater to your needs and show some care for your special day.
We bought the cheapest package, maybe that is why they treated us the way they did. I have read rave reviews about TI and we were not one of the good experiences. I feel if Claudia does not like her job, which was apparent to us, then they should put her in a position where she smiles. We did not see one from her. I understand maybe she has seen a bunch of Bridezillas but we are casual and calm people who do not mind skipping some of the details. There was not a reason for her to be so rude. I would have have at least expected an introduction, not a "Do you have the money for the minister?" which was the first thing she said to us and she was extremely rude when asking it.
We asked a lot of the locals where the best place to stay for customer service was due to the bumbling acts we saw from Treasure Island and every one of them explained that TI had a good spot on the strip and obviously did not care as they made enough money as it was. I suggest staying at a better hotel. The Bellagio also has a prime spot on the strip and they have supreme customer service according to the locals.
You have been warned, choice is yours.