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“Friendly People, Clean Rooms”

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Hilton Garden Inn Las Vegas Strip South
Ranked #18 of 263 Hotels in Las Vegas
Certificate of Excellence
Reviewed July 21, 2010

My stay here was prompted by my great experience with their location in Henderson. I was impressed by the nice staff and the clean room. The matress in my room was in desperate need of being replaced. The hotel evelators were dirty as well as the public restroom, so we cut our stay short and went back to the Henderson location for our 2nd night. What impresses me is that I received a nice email from the head of housekeeping addressing my concerns. The king matresses have been replaced and they are in the process of replacing the queen ones. The reason the restroom and elevators were ditry is that they had a large group of young adults who were there (for an anime party) and she says they were sorry for the condition of the public areas and plan to have more staff cleaning during future events. How great is that when you get an email from someone personally addressing your concerns! Very clean and quiet room. Great breakfast and staff too. Nice location right next to the outlet mall.

  • Stayed: July 2010, traveled with family
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1  Thank julieredhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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912 - 918 of 1,008 reviews

Reviewed February 24, 2010

I loved the hotel! Even though they were in the middle of remodeling, we were treated very well.

Stayed: May 2007, traveled on business
Thank dorir126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2010

The facility is beautiful! The staff is very professional and the proximity to all of the action in Vegas is fabulous!

  • Stayed: November 2009, traveled as a couple
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1  Thank jenmac7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2010

Not the nicest, not the worst, but with horrible Hilton customer service. They messed up my partnership miles, which should have been an easy fix, right? Nope. Refused to help, snide email responses, no budging no matter what. I'm a gold member, you'd think that owning up to their mistake and fixing what would not have been any dollars out of their pocket would be a no-brainer?

Won't be staying here again, and taking my business to a non-Hilton next time.

  • Stayed: November 2009, traveled on business
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1  Thank Eileen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2010

I travel to Vegas monthly for business. I have stayed at this HGI many times. It is convenient for my work, easy to get to restaurants and shopping - a grocery store is not to far away.
I have always had good service and a clean room. I enjoy the 'extras' that you do not get at any of the casinos.
If you want something away from the strip - this is the place...about 3 miles south of the strip.

  • Stayed: December 2009, traveled on business
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Thank pmccsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2009

I’m wondering why my towels are sheets are so dingy and grey, dirty looking even everyday…

Turns out they were dirty. I’m sitting in the business center behind the front desk, and I overhear the front desk telling a man about the complaints over the linens. He says, well I know why - the water heater won’t heat up enough to get them clean. I asked latter who the man was and they said he was the general manager. I guess he would know. Apparently, this is an ongoing problem. So that person who snuck their dog in and wiped his paws off, or used that towel to shine their shoes-you’re rubbing your face with it. Those sheets, well you’re sleeping with the person(s) before you. Gross! The reason other reviews say the towels seemed like they had not been washed in days was because pretty much they had not!

Additionally this hotel is only about 4 years old but looks like 20 in the rooms. The main areas look good though. The restaurant is only open for breakfast. The shuttle drops you at Mandalay Bay so you would have to take a $7 cab ride to even get to the MGM to take the monorail.

  • Stayed: December 2009
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5  Thank liveinasuitcase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2009

Everything we could have wanted from a hotel - CLEAN, spacious, opening windows (so many hotel windows in the US do not open, which is freaking weird), nice decor, comfortable beds, fridge, microwave, nice pool, free parking, very competent staff. Had had a bad experience the night before at a Hampton Inn with regards to cleanliness so was a bit dubious about this place, but had no need to worry - it was spotless. I didn't want to leave.

  • Stayed: October 2009, traveled as a couple
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1  Thank beeswaxLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Las Vegas Strip South

Address: 7830 South Las Vegas Boulevard, Las Vegas, NV 89123-1012
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Las Vegas
#29 Romantic Hotel in Las Vegas
#35 Family Hotel in Las Vegas
Price Range: $123 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Las Vegas Strip South 3*
Number of rooms: 155
Official Description (provided by the hotel):
Your stay at the Hilton Garden Inn Las Vegas Strip South will have you close to the action of The Strip. Arriving at McCarran International Airport (LAS) our complimentary shuttle can wisk you away to our hotel, which is literally minutes from The Strip. And, when you're ready to explore, you'll have the convenience of enjoying our complimentary shuttle service to Mandalay Bay and Town Square. With room service and the Great American Grill restaurant, dining is a delicious experience. Plus, you can always grab a snack or quick bite to eat from our 24-hour Pavilion Pantry(R). Be sure to also explore the mecca of dining options just outside our hotel's doors. If it's business that brings you to town, we offer our guests an outdoor pool and whirlpool, complete with swaying palms and a newly renovated fitness center.The Las Vegas Convention Center is also in close proximity to our hotel. But, if you need to host a meeting, we also offer both an indoor venue with over 3,000 square feet of meeting space, as well as our one-of-a-kind Hawaiian Gardens outdoor venue which features romantic settings such as: a sandy beach, manicured lawns, waterfalls and palm frond-covered gazebo. No matter what brings you to Vegas, count on the Hilton Garden Inn Las Vegas Strip South to provide you with a great location, spacious and stylish guestrooms and comfort. ... more   less 
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Also Known As:
Hilton Garden Inn Las Vegas - Strip South Hotel Las Vegas
Hilton Las Vegas
Las Vegas Hilton Garden Inn

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