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“Comfortable stay with good food in restaurant”

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Hilton Garden Inn Las Vegas Strip South
Ranked #17 of 262 Hotels in Las Vegas
Certificate of Excellence
Houston, Texas, United States
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Comfortable stay with good food in restaurant”
Reviewed October 11, 2013

Fine hotel. Only problem was a nonworking air conditioner and our room was changed on request. Surprised by the quality of the food in the dining room. Nice to find good food without leaving the hotel.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Hilton Garden Inn Las Vegas Strip South, responded to this review, October 16, 2013
Dear Jim D.,
I am glad to hear that our staff was able to accommodate you during your stay. I apologize for the inconvenience with the AC and thank you for your understanding. Hopefully, we will see you again and you will have the chance to enjoy all our amenities.
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987 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
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English first
Sedona, Arizona
1 review
Reviewed October 10, 2013

Love this hotel! The hotel staff is fabulous. Friendly front desk agent Liza, the bartender and on up to the GM Dave Robinson. This is the place we like to stay when we come to Vegas! Either on a business trip or just to have fun. It's a great location easy access, very clean, bar and meals. Check it out your next visit!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joenkaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Hilton Garden Inn Las Vegas Strip South, responded to this review, October 16, 2013
Dear Joe and Katy,
Thank you for recommending us to other travellers! We are delighted that our wonderful staff like Liza and the bartenders greatly contributed to the success of your stay - I will make sure to share your kind words with the entire team. We appreciate your business and hope to see you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 9, 2013

Very helpful front desk staff. Shuttle service was reasonable but driver was rude. The last shuttle from Mandalay is at 11:15pm. Room was dirty and dated. Wi-fi was good. Very close to premium outlet but quite a distance to the strip ( cab fare is around $20 to MGM). Restaurant food was mediocre and breakfast buffet was reasonable in quality and value.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BCSteward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Hilton Garden Inn Las Vegas Strip South, responded to this review, October 16, 2013
Thank you for staying with us and taking the time to leave us some feedback. We sincerely apologize for the incidents with housekeeping and the shuttle driver - it has been mentioned to their managers and we hope you will give us another chance the next time you are in Las Vegas.
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Atlanta, Georgia
1 review
Reviewed October 8, 2013

The good thing is Free shuttle to airport. For the location, it is not to bad, close to outlet, have shuttle to Mandalay Bay. Howerver, I do think you can find better hotel on the strip with lower price.

Stayed August 2013, traveled with family
Helpful?
Thank jason y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Hilton Garden Inn Las Vegas Strip South, responded to this review, October 16, 2013
I appreciate your review of your recent experience at our hotel. I am pleased to hear that you were satisfied with the location and our complimentary shuttle service. I hope you will find a good deal with us among our constantly renewed discount packages for your next trip. Thank you for choosing our HGI.
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Billings, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 8, 2013

I felt like I was a bother to the staff during my stay here. The shuttle driver was rude. The front desk staff never faxed a request to my company so i had to charge to my personal card, even though I gave them the info and they said that they would. I requested a fork from room service and it never came. I ordered eggs benedict and received eggs florentine. I would not stay here again if given the choice thats for sure.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
3 Thank Bobbie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Hilton Garden Inn Las Vegas Strip South, responded to this review, October 16, 2013
I appreciate your review of your recent stay at our hotel. I am very sorry you had a disappointing experience and I have addressed these issues to our staff. Exceptional customer service is the foundation of our hotel operations and your feedback will help us improve. Thank you once again for your comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oceanside, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2013

The room Floors, bed skirts, bathroom was dirty. The floors caused my socks to blacken when I walked on them. The bathroom had not been wiped down, and the bed skirt had white fluid spots on it. I found hair in breakfast and there was no offer to replace it. I was supposed to receive complementary breakfast and was not provided this until the 3rd day with an argument to get it. Information was not provided by the staff of the satisfaction guarantee at any time during my stay or with any of the reports made to the staff. The only item addressed was the bed skirts were replaced.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Stacy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Hilton Garden Inn Las Vegas Strip South, responded to this review, October 8, 2013
Dear Stacy P,
Thank you for your comments regarding your recent experience with us. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you encountered. We appreciate you bringing this to our attention and know our guests deserve better. We will make every effort to ensure our rooms meet the highest housekeeping standards. Thank you again for your feedback- it is appreciated. We hope you will give us a second chance if you visit our area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas, United States
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed October 7, 2013

It is a good place to stay. Food is good, and the personnel is very helpful. The transportation provided to the airport is very good. This hotel is away from busy and noisy streets. If you want to stay within budget, this hotel is an excellent place to stay several days and have fun.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jose D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, General Manager at Hilton Garden Inn Las Vegas Strip South, responded to this review, October 16, 2013
We are glad that you enjoyed your stay with us and found the service as well as the food to your satisfaction. Thank you for choosing us and hope we will be your choice hotel next time again when you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Las Vegas Strip South

Property: Hilton Garden Inn Las Vegas Strip South
Address: 7830 South Las Vegas Boulevard, Las Vegas, NV 89123-1012
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Las Vegas
#29 Romantic Hotel in Las Vegas
#35 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Las Vegas Strip South 3*
Number of rooms: 155
Official Description (provided by the hotel):
Your stay at the Hilton Garden Inn Las Vegas Strip South will have you close to the action of The Strip. Arriving at McCarran International Airport (LAS) our complimentary shuttle can wisk you away to our hotel, which is literally minutes from The Strip. And, when you're ready to explore, you'll have the convenience of enjoying our complimentary shuttle service to Mandalay Bay and Town Square. With room service and the Great American Grill restaurant, dining is a delicious experience. Plus, you can always grab a snack or quick bite to eat from our 24-hour Pavilion Pantry(R). Be sure to also explore the mecca of dining options just outside our hotel's doors. If it's business that brings you to town, we offer our guests an outdoor pool and whirlpool, complete with swaying palms and a newly renovated fitness center.The Las Vegas Convention Center is also in close proximity to our hotel. But, if you need to host a meeting, we also offer both an indoor venue with over 3,000 square feet of meeting space, as well as our one-of-a-kind Hawaiian Gardens outdoor venue which features romantic settings such as: a sandy beach, manicured lawns, waterfalls and palm frond-covered gazebo. No matter what brings you to Vegas, count on the Hilton Garden Inn Las Vegas Strip South to provide you with a great location, spacious and stylish guestrooms and comfort. ... more   less 
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Also Known As:
Hilton Garden Inn Las Vegas - Strip South Hotel Las Vegas
Hilton Las Vegas
Las Vegas Hilton Garden Inn

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