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“Nice Stay” 4 of 5 stars
Review of Renaissance Las Vegas Hotel

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Renaissance Las Vegas Hotel
Ranked #53 of 267 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
wyoming
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice Stay”
4 of 5 stars Reviewed June 18, 2013

Stayed here as a non-gaming alternate during the recent IPW show. Very nice property. Clean, quiet and competent staff. Not alot of interaction with staff but all were professional when needed. Did not use the pool so can't comment on that. Lounge was great. Good, friendly service and cold beers, all you can ask for when its 110 degrees plus outside!!
Stayed on Club level and the club was great. Good breakfasts and afternoon offerings were surprisingly filling. Cold water and pop available and daily papers. Great way to start or end a day.
Will return next time have event at Convention Center.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank jhskier1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimHerman, General Manager at Renaissance Las Vegas Hotel, responded to this review, July 3, 2013
First, thank you! We appreciate your stamp of approval. As an International Pow Wow attendee, we know that you “get” travel and you know hotels, so we can’t place a price tag on your feedback. It is truly a pleasure to know you enjoyed your time with us and found us to be the ideal hotel choice while attending trade shows at the LVCC. Of course we hope to be able to serve you during the next show you attend at the Las Vegas Convention Center.

Until then, we wish you safe travels!

Warm regards,
Tim Herman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (278)
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English first
Oceanside, California
Level Contributor
201 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 15, 2013

We loved stay here, 2nd try, the nice manager upgrade us to the suite, we are so happy and enjoyed so much, we will stay here again next time,
The parking is next to hotel; the lounge food is impressive, the ladies working at the lounge were super attentive. A great place to stay, close to all the casinos for shows.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank adac1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimHerman, General Manager at Renaissance Las Vegas Hotel, responded to this review, July 3, 2013
Thank you for your recent visit with us and for your positive feedback. It is a pleasure to hear that there were several aspects of our property that you enjoyed during your stay with us. We hope you will allow us the opportunity to welcome you in the future.

Warm regards,
Tim Herman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 14, 2013

We stayed here while working at a trade show in Las Vegas, and I'd love to make that a habit. This is a lovely, new property, literally a three-minute walk from the convention center. There is even a UPS store right in the lobby for receiving and sending those last-minute items you always seem to need for a trade show. This is a non-gaming, non-smoking hotel. It is so refreshing to arrive at a hotel in Las Vegas and not have to walk through a loud, smoky casino to get anywhere. One thing to consider: the hotel is near the convention center, so it is NOT on the Strip. But, taxis and the monorail can get you there easily. I hope to come back to this oasis of sanity in Sin City!

Stayed May 2013, traveled on business
Helpful?
1 Thank GWexford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimHerman, General Manager at Renaissance Las Vegas Hotel, responded to this review, July 3, 2013
Thank you so much for posting your review here on TripAdvisor! Yours is our favorite kind of review because we get to hear that what we love about our hotel is appreciated by our guests as well. We appreciate you calling attention to our proximity to the Las Vegas Convention Center as well as our soothing atmosphere without smoke-filled air and excessive noise.

It is truly a pleasure to know you enjoyed your time with us and found us to be suitable for your business travel needs. We hope to be able to serve you again in the future as well.

Warm regards,
Tim Herman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 13, 2013

We really enjoyed our stay at the Renaissance last week. The location is right across from the monorail stop, so being "off strip" is not a problem. The rooms are clean, and the bathrooms are huge and well equipped. The staff was very helpful and friendly, and it was a relief to come back to this non-casino hotel after a day spent on the strip. We would definitely stay at the Renaissance again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Arlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimHerman, General Manager at Renaissance Las Vegas Hotel, responded to this review, July 3, 2013
Thank you for taking the time to share your thoughts with us regarding your recent stay. We appreciate you calling attention to our proximity to the Las Vegas Monorail Station. It is definitely an overlooked convenience that we offer to guests who would like to go to the Strip, but get back to some peace and quiet at the end of the day. It is truly a pleasure to know you enjoyed your time with us and would stay with us again!

We look forward to your next trip to Las Vegas!

Warm regards,
Tim Herman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 10, 2013

THE HOTEL AND THE SERVICE WERE BOTH EXCELLENT - THE STAFF, FRIENDLY AND SO HELPFUL, THE ROOM VIEW BEAUTIFUL, THE ACCOMMODATIONS COMFORTABLE! The front desk made our check in experience so wonderful - from the moment we walked in - they helped to answer any questions we had, accommodated us with arrangements we needed and were so helpful in their recommendations that we asked. The level of caring made us feel so at home and set the tone for our entire trip! WHAT A WONDERFUL HOTEL AND WHAT AN EXCELLENT EXPERIENCE! Very clean, very modern, beautiful view of the entire strip and golf course, right next to Monorail stop (convention center) and less than 5 minutes away from strip!

Room Tip: face towards the strip (offers beautfiul view of entire strip both in daytime and evening, also a ni...
See more room tips
Green Features: excellent, clean, modern hotel (friendly staff, clean bedding, excellent bathroom cleanliness, nice sheets/comfortable pillows) beautifully lit rooms with spacious windows
  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank socart6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimHerman, General Manager at Renaissance Las Vegas Hotel, responded to this review, July 3, 2013
We sincerely thank you for your recent stay with us and for such a fantastic review here on TripAdvisor. We are so truly happy to hear all of the positive feedback you shared about our ambassadors, atmosphere, and our convenient proximity to The Strip. The monorail station definitely makes it possible to enjoy the excitement on Las Vegas Boulevard, but get back to peace and quiet for some rest. We will be sure to pass along your kind words to our ambassadors. We are sure they will be thrilled to hear you were so pleased with your stay.

We are looking forward to your next visit.

Warm regards,
Tim Herman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 9, 2013

I booked a room on the club level at this hotel for my birthday. When I arrived on Friday afternoon, I was informed that the club was closed for the weekend and that I would be given a credit at an in-hotel cafe for breakfast each day of my stay, including Sunday. I informed the manager that I would rather have the $20 off the room rate since the club was closed but he said that was not an option. After checking in the room was excellent and the location off the strip was great. Unfortunately, the food at the cafe was horrible so the credit was useless because we refused to go back and eat there again. I called the manager to complain and he said that at checkout I would be credited for two nights. At checkout the on duty manager refused to honor the promise of credit for missed breakfast and no club level service during our stay.

Finally, while there was a beautiful pool at the hotel, the cleanliness of the pool area was unacceptable. I never saw anyone cleaning the cabana's and dirty towels were all over the place.

Although I believe this to be a nice hotel, the service and the refusal of the managers to make notes on our account so that their promise to us would be honored, I will never stay here and I have recommended to my friends and family members who travel to Las Vegas often not to stay at this hotel.

Room Tip: Do not look for club level service on the weekends
See more room tips
Green Features: I did not notice any eco friendly efforts at this hotel.
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank orlando_mcgee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimHerman, General Manager at Renaissance Las Vegas Hotel, responded to this review, July 3, 2013
Thank you for taking the time to post your comments on your recent stay with us. We are pleased to hear there were some positive attributes of our property that you enjoyed; however, we were disappointed to learn that your overall experience was less than positive. We do offer a credit for breakfast in our steakhouse to guests who reserve rooms on our Club Level on weekends in addition to the upgraded room amenities and complimentary internet access. We certainly apologize if your breakfast was unsatisfactory. We appreciate reviews such as yours as they let us know where we can focus on service and attention to detail.

Thank you again for your comments.

Warm regards,
Tim Herman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2013

I am a nursing mom who was travelling away from my infant for the first time so I called the hotel multiple times to request/confirm a refrigerator in the weeks prior to my stay. Everytime I called, the associates promised that my request would be honored as I needed it for medical purposes. Upon arrival, there was no trace of my requests and of course, one was not available. Saul came to rescue and was absolutely FABULOUS. Not only was he friendly, efficient and accomodating, but he upgraded us to a room with a fridge large enough to fit my needs. His service was so astounding that I had been convinced my entire stay that he was the manager. Had he not been so accomodating, we would have had to have packed up and moved to another location. I am extremely loyal to the Marriott brand and it is instances like these that prove why. Thank you, Saul!

As far as cleanliness, upon packing up, we realized there was a HUGE yellowish stain on the bed sheets. I am quite surprised the housekeepers missed that. Other than that, the room was spotless.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimHerman, General Manager at Renaissance Las Vegas Hotel, responded to this review, July 3, 2013
Thank you so much for taking the time to post your review on Tripadvisor.

While we are sorry to learn of the trouble you had upon arrival, we are incredibly pleased to hear that Saul was able to resolve everything for you swiftly and completely. We make every effort to empower all of our Ambassadors to make those critical decisions order to quickly find solutions to any guest issue. We will certainly share your feedback with Saul, as he will be happy to hear he was successful in making a positive impression on your experience.

We hope you are already planning your next visit with us or another Marriott property in your future travels to another destination.

Warm regards,
Tim Herman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Las Vegas Hotel

Property: Renaissance Las Vegas Hotel
Address: 3400 Paradise Rd, Las Vegas, NV 89169-2770
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in Las Vegas
#27 Luxury Hotel in Las Vegas
#34 Romantic Hotel in Las Vegas
#46 Business Hotel in Las Vegas
#71 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Las Vegas Hotel 4*
Number of rooms: 548
Official Description (provided by the hotel):
The Renaissance Las Vegas Hotel celebrates everything that is distinctive and unique in Las Vegas. For the independent traveler who values originality, Renaissance is the only hotel brand that inspires and provokes its guests to discover something wonderfully new and different—each and every time they stay—so that no business trip ever feels routine. Located just one block east of The Strip, mere steps away from the Las Vegas Convention Center and Las Vegas Monorail; we offer direct access to all of the action and a peaceful night’s sleep to follow. As coveted location for the convention delegate, we make your trip home after a long day easier on your tired feet. Designed to champion effective meetings and events, the Renaissance Las Vegas Hotel provides highly perceptive services and precise execution to ensure the success of everyone involved. ... more   less 
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Also Known As:
Renaissance Las Vegas
Las Vegas Renaissance

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