I recently stayed at this hotel in order to attend a business conference in Vegas.
I picked this hotel because of its proximity to the monorail and brand loyalty to Marriott.
I was very pleased with the location. Easy walk to the monorail. Not even 5 minutes.
BTW, if you are Marriott-loyal, this hotel's location is actually MUCH better than the nearby Courtyard. The Courtyard, you have to cross a busy street, and you'll have to wait longer to cross that street to get to the monorail than you'll spend walking from the Ren. Plus the Ren is a much nicer hotel in all aspects I care about (service, room, amenities, etc).
Check in was a little awkward and slow. They did apologize for my wait and the line confusion (a few folks broke in line, but it was a confusing checkin scene).
I was on my way to my room. I ran into a couple of issues immediately. The vending machine dispensed a drink with syrup or something on it, like something had spilled on it. The room next to mine had a TV and music blaring.
The main thing to me is not that everything has to go perfectly, but that if I raise concerns, the hotel handles them professionally and promptly. My in-person concerns were handled with a sincere apology, and offer of a free drink from the bar (I appreciate small signs of goodwill) and refund for my vending machine drink, and a new room. All was resolved in my mind.
The new room was larger, and had a fridge (not sure if all rooms have them), both of which are plusses to me.
I enjoyed the rest of my stay and it was pretty much uneventful, which is what I wanted.
However, to be clear, I could hear every word of a sales call the room next to me was having. Crystal clear every word. And this person was speaking in a normal, assertive but not obnoxious phone voice.
This didn't ruin the stay, but can't be a 5-rated hotel with walls this thin. Be careful about what you talk about in the room, because the walls have ears, whether you (or the listener) likes it or not.
I did not visit the concierge lounge, so I have no feedback on that.
I might stay here again. I like the perks of the Marriott brand, the room is fine, and it is close to the monorail. However, I have stayed at better location in Vegas. There are many to choose from, so look around.
- Official Description (provided by the hotel):
- The Renaissance Las Vegas Hotel celebrates everything that is distinctive and unique in Las Vegas. For the independent traveler who values originality, Renaissance is the only hotel brand that inspires and provokes its guests to discover something wonderfully new and different—each and every time they stay—so that no business trip ever feels routine. Located just one block east of The Strip, mere steps away from the Las Vegas Convention Center and Las Vegas Monorail; we offer direct access to all of the action and a peaceful night’s sleep to follow. As coveted location for the convention delegate, we make your trip home after a long day easier on your tired feet. Designed to champion effective meetings and events, the Renaissance Las Vegas Hotel provides highly perceptive services and precise execution to ensure the success of everyone involved. ... more less
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- Also Known As:
- Renaissance Las Vegas
- Las Vegas Renaissance