We needed to go to Las Vegas for the MAGIC tradeshow for a week and I saw some great rates. My main concern before booking was internet access and transportation as the Grandview is ALL THE WAY DOWN AT THE END OF THE STRIP - soooo NOT close. I called TWICE - the first to ask and the second time to confirm - and I was told the following:
1) Internet - Dial up is available in the rooms ( ugh!) But you can use wireless downstairs in the main lobby or use their computer room (for 15 minutes MAX before the systems boots you out).
2) Shuttle Service - They have a shuttle that runs all the time.
Point number 1 was correct and managable.
Point number 2 was a blatant LIE. They DO have a shuttle, but it doesn't start until 10am. (Our tradeshow started at 8am). Also, there is some quirky hour at 8:30pm that they just don't pick up. So anyone looking to come back to the hotel from the strip (between 7:35pm and 9:25pmwould have to wait until the 9:30pm shuttle. That sucked and they don't point it out to you. Needlesstosay, I was not HONESTLY informed of the shuttle's limitations until AFTER I was checking in. I was furious - what's the use in calling ahead if you're going to be lied to?? ALSO, keep in mind that they tell you on the printed sheet with the shuttle times that the return ride picks you up at the REGISTRATION area of the Tropicana. LIE. You have to go around to the back where the buses drop off - they don't tell you this at the Grandview OR at the Tropicana - they just assume you'll figure it out.
Other issues: When we got in, we had tons of luggage and we arrived a little late - around 12:30am as our flight was delayed. The guy who checked us in, CHRIS, informed us that we would have to lug all our stuff to the room (which took him 20 minutes to find our reservation as they are completely disorganized) without a rolling cart. He even said he'd go look for one and then told us there weren't any. While my husband and I were struggling to get our bags to the room at the far end of the complex, we encountered SEVERAL rolling carts which further exemplified the staff's either laziness or lack of care for the guests.
Maid service - We were there for a week. They say that housekeeping will come in the middle of the week to clean up a little. NEVER HAPPENED.
Pool towels - If you get to the pool later in the evening, better bring your own towel b/c they will not replenish them throughout the day.
Taxi to the strip - Be prepared to rent a car or find other means of transportation to get around. To the convention center, we spent $35 one way or $25 to the edge of the strip. TOO EXPENSIVE.
South Coast Casino - Pretty nice as its right next door. Get the fun book - it's pretty valuable and you can save a little money. Their shuttle starts at 8am - take it if you don't want to have to wait 2 more hours for the Grandview's.
Food - There's a little convenience store up the street at the Shell gas station and a little further on the opposite side (Jay's) for small groceries. In the mini mall with the Shell station, there's a great liquor store - they have a good selection for reasonable pricing. Also, across the street from the Grandview and the South Coast is a little 24hr restaurant called the Boulevard. The food's good and a less expensive than the South Coast's place. Try the spinach/bacon pizza and the ceasar salad - we enjoyed it!
Construction - We were in the far building of the complex. The SAGE building is right across from the new wing they constructing. They start early and there's probably some noise related. See if you can get a room in one of the other buildings.
All in all, the hotel rooms at the Grandview were nice. I would go back only if I was completely on vacation and wasn't expecting to go to the strip a lot. You need a car there and a lot of money to travel. Don't expect the staff to be very accomodating or competent.
- Official Description (provided by the hotel):
- Vacationing at The Grandview at Las Vegas Resort affords you and your family the ultimate in entertainment. Situated less than six miles from the Las Vegas Strip. The Grandview at Las Vegas Resort accommodations are 1,600 square feet of combined living space featuring a common foyer with separate controlled access for each suite. The spacious one- and two-bedroom accommodations are designed for the guest's maximum comfort. Kitchen, living room and dining room in each suite are integrated for entertaining and enjoyment. Designated suites meet Americans with Disabilities Act (ADA) requirements. ... more less
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- Also Known As:
- Grandview At Las Vegas
- Grandview Hotel Las Vegas
- Grandview Resort Las Vegas
- Grand View Las Vegas
- The Grandview Las Vegas
- Grandview Resort Vegas
- Grandview Las Vegas Hotel
- Grandview Vegas
- Grandview Lasvegas