first time back in 4 or 5 years. Now I remember why. Had to ask 3 different people for water and tea. Table filled with dim sum containers and couldn't get anything to drink. I ordered a cup of won ton soup and got a bowl of long shreds of cabbage (too long for the spoon) in water with 3 wontons filled with gristle. Also found hunks of gristle in 2 of 4 shu mai that was inedible. char shu bow was ok but not as good as others we have found. Fried chive dumplings were good but had whole shrimp in them. There is a thin line between rustic and lazy. I think this line was crossed. Ordered muffin that has always come filled with custard. No custard. We asked lady on the cart about it and she said "later cart" and that is where we stood when we left. The noise level is very loud. I don't think the customers are louder here than other places but the accoustics are just bad. Price wise, it is more than some and less than some. May try it again in another 4 or 5 years. Maybe not.