I have come to this PF Changs each time I am in Vegas. Tonight, the parking lot was rather empty considering it was Saturday evening. While walking to the front counter, we clearly see there are 12 tables outside free on one side and 6 on the other. Great weather so we ask to sit outside. We are told that there is only one server outside and we'd have to wait 15 minutes. Then the "manager" comes over. He gives us the same line. I explain to him that this is exactly what the other lady said. So, we end up waiting 15 minutes to dine outside. The sad thing is they could have just assigned an inside server to an outside table. This would have seated us immediately and not left a sour taste in my mouth.
Now, once we got outside, Jason, our server was exemplary. Best server I have had, probably ever. He was on top of things, kept our drinks full, checked on us when needed, and was cordial. Food was yummy as ever.
Would I go back? Of course. I just hope management gets wind of their staffs failure at the front door and corrects it. I could have easily taken my family across the street to somewhere else.