The Nobu hotel promises a lot, but unfortunately fails to deliver on much. Is it a horrible hotel, not at all; but given the opening rates are competing with the top of Las Vegas, one goes into here with deserved high expectations. The Nobu hotel is not living up to them.
To begin with, one must understand that although the Nobu hotel is new, the tower it occupies is the 2nd oldest within the Caesars Palace complex. Formally the Centurion tower, the standard rooms at Nobu (known as deluxe kings) measure in at only 350 square feet. For a luxury tower in Las Vegas, this is extremely small (even the Octavius and Augustus towers at Caesars have much larger rooms). In addition, with the rooms being as small as they are, amenities one might expect from a top hotel room in Vegas are missing (i.e. a desk/ work space, double sinks in the bathrooms, and a bathtub). Again, there are plenty of worse rooms in Vegas, but with Nobu’s prices, one expects a lot (and one can get a lot at many other hotels).
Service wise Nobu is also lacking. Again, much is promised (i.e. they’ll “get you in” to the Nobu restaurant), however, sometimes those services are honored, and sometimes not. For example, when we arrived we asked for a dinner reservation at Nobu, despite the website clearly saying that Nobu hotel guests get into the restaurant however they can, we had to fight hard to get in – even saying that if you won’t honor what the website states you’ll do, we’re going to another hotel. After about an hour of going back and forth with managers we did get a reservation (mind you, in a far from full Nobu restaurant), however this was only after being told “guests get priority reservations, but not guaranteed tables.” I’m not sure what this means, but from a guest perspective, don’t expect any special reservation treatment at Nobu restaurant by staying in the hotel.
So what do you get by staying at Nobu? Well, the only true perk I could find was the Nobu room service. Was this nice, sure – but it was also supremely overpriced, and not nearly a large enough perk to make me want to stay at Nobu over the much larger rooms provided by other towers at Caesars, or other top hotels in Las Vegas (i.e. the Mandarin Oriental, Four Seasons, Wynn, Encore…etc.). In sum, at average Las Vegas prices the Nobu hotel isn't a bad place, but at the top rates they’re asking, you can do much better elsewhere.
- Official Description (provided by the hotel):
- The world's first ever Nobu Hotel at Caesars Palace is a luxury infused, celebrity-driven exhibition. And its guests? We can't quite put our finger on it, but well, let's just say they have a certain je ne sais quoi, not to mention great taste. Immerse yourself in luxury that emerges at every turn, every texture, and every amenity. Welcome to Nobu. ... more less
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