I came to the Holiday inn this past weekend .My fiance and I checked in about 12:30am due to a late flight, she introduced herself to the gentleman at the front desk who had a look on his face like he didn't want to deal with us. Once my fiance gave him her employee card for check in he looked up our reservation and saw that we wanted a smoking room. The guy then turned and looked at her and said" i am assuming you want a non smoking room even though you requested a smoking room?" Being tired from working earlier we didn't know if he was trying to be funny or be rude. We told him quickly no we want a smoking room. At this point we were beginning to get irritated because how he was acting and the other people waiting in line were making comments like "is he really talking like this too you". Once we got our key we go to the room and we find out its non smoking and its two queen beds. We clearly booked a smoking and a king room. My fiance immediately went back to the desk and had him change it even though he told us ALL THE ROOMS ARE FULL. But somehow we got a 4th floor king room smoking in the end. The Decor of the Hotel in my opinion was very very poor. The room didn't even have a mini fridge nor a microwave. Also too the tv sits on the table so if you lay down you won't be able to see the TV. The breakfast was ok. The pool was closed and we had to walk to another p I do wanna say the front desk asian woman was amazing and the assistant manager Robert I believe his name was apologized to my fiance and I, told us if we come back he will upgrade us to a suite. Sad to say I told my fiance WE WILL NEVER COME BACK!
- Official Description (provided by the hotel):
- ****Renovated Hotel**** Fridges,Microwaves and safes in all rooms. State of the art exercise facility. Stay Smart and welcome to the Holiday Inn Express Las Vegas South. We are located minutes from McCarran International Airport (LAS) and 6 miles from the Las Vegas Convention Center. The Holiday Inn Express Las Vegas South is just minutes away from the famous 'Las Vegas Strip' and Las Vegas Speedway, host of NASCAR. Guests visiting Las Vegas for business or pleasure can easily access the I-15 and I-215 routes or use our complimentary shuttle service to and from Aria, Town Square Shopping Center and Mandalay Bay. Our shuttle operates daily from 6:30 AM - 11:00 PM making visiting Las Vegas convenient. The Holiday Inn Express Las Vegas South makes comfort a top priority with our free Express Start breakfast, relaxing Jacuzzi, heated outdoor pool, fitness center, free high-speed wireless Internet in each guest room and lobby and the use of our free business center that is available 24 hours a day. Local businesses, universities, and attractions near hotel: UNLV, IBM, Triaga, Konami Gaming, IGT, Pepsi, American Family Insurance, MGM, Excalibur, Luxor, New York New York, Belz Outlet Center, Town Square and Fashion Show Shopping Center. Planning your next meeting, sports tournament or family reunion in Las Vegas? ... more less
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- Also Known As:
- Holiday Inn Express Las Vegas South Hotel Las Vegas
- Holiday Inn Las Vegas
- Las Vegas Holiday Inn