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“House of horrors!”

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Fairfield Inn & Suites Las Vegas South
Ranked #116 of 262 Hotels in Las Vegas
Certificate of Excellence
San Diego, California
Level 4 Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“House of horrors!”
Reviewed November 16, 2012

Worst stay of any hotel ever!
We recently stayed at this pit since it was late at night, they only had a handicap room left so we took it by mistake. The shower completely flooded the entire bathroom turning it into a swamp!
we could not use the bathroom at all, it flooded into the room. Then the AC and vent never worked! then the so called complementary breakfast was like a prison with the maid standing guard at the few items on display, guarding it as if her life depended on it discouraging guests all together, following everyone around monitoring our every move. We finally had enough and went out for a real meal.

Then they had the nerve to charge us only after we left $243 for one night stay for a $98 rate I was quoted at check in. When I finally reached the Manager weeks later (if you can call her that) who said the extra charge was for pets, even though we didn't have any, she claimed some old timer guests saw pets, yet had no idea from what room. What a joke, this is the worst place we have ever stayed! Claiming they found pet hair, yeah from everything soaked and hair we picked up from the swampland bathroom.

Stay away and hide the kids just in case they get mistaken for pets!, what's worse they refused to refund the difference from an unauthorized charge! Stay away!

Room Tip: Stay at StayBridge Suites next door instead!
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UStravelPro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeraBarr, General Manager at Fairfield Inn & Suites Las Vegas South, responded to this review, November 26, 2012
Thank you for posting your comments regarding your recent stay with us. I do apologize that you encountered these issues and did not have a satisfactory stay at our hotel. I would like to talk with you more regarding your stay. Please feel free to contact me at your earliest convenience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
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Tucson
Level 6 Contributor
149 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 30, 2012

I stay at the Fairfield on business trips to Vegas. Conveniently located close to the airport at he south end of the strip it is a hard property to beat. Modern, clean, complimentary breakfast and a friendly, helpful staff it is just right.

The suites are very spacious and nice. Bathroom, with tub, small living area (with full size sofa bed) with a desk and a separate bedroom area; plenty of room. There are flat screen TVs in the living room and bedroom, coffee maker and complimentary wireless internet throughout the hotel.

Just off Russell Road, west of I-15, the hotel is also close to the southern end of the strip, across the highway from Mandalay Bay Hotel and Convention Center. The hotel shuttle runs regularly and provides painless access to all that Vegas has to offer.

Room Tip: Try for the north side of the hotel. My room faces the rear and I can hear the beeping of the trash...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GunnerAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level 6 Contributor
131 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 19, 2012

I expected the usual industrial, no-frills Fairfield Inn experience: I was pleasantly surprised to be wrong, wrong, wrong!!! Marriott has tinkered with the rooms - changed the lighting, the bedding, the room amenities and you are getting an experience closer to their mid-tier products. Love the free wifi and not having to use a password.

Am very happy to see a hotel finally tuck the vending and ice machines behind the elevators - makes too much sense!

I personally did not find the hotel noisy and slept soundly; but if you are sensitive to noise then be sure to bring earplugs to block out the occasional passing motorcycle or airplane.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsMMiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northville, Michigan
Level 6 Contributor
118 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 15, 2012

Stayed here for my wife's conference. Not on the strip but they have a shuttle every half hour. Ask for a king suite which is larger and has two tv's and a fridge & microwave. The noise from the airport is a bit loud but most hotels will have the same issue with the airport so close to the strip.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paso Robles, California
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 26, 2012 via mobile

Just stayed here very recently and it was great. Nice staff, clean rooms, and a complimentary shuttle to the Strip. Breakfast was kind of plain but overall an awesome stay. I would and will recommend this to my friends.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gh0st333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, United States
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 10, 2012

Nice spot near the strip. Quiet, good air condoning. Wish they had better eggs for breakfast, just hard boiled. Hubby had fed ex business package there. He got his business done with out difficulty. Pool was a little dirty, but the wind was strong.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lasvegasffis, General Manager at Fairfield Inn & Suites Las Vegas South, responded to this review, August 14, 2012
Thank you for posting your comments regarding your recent stay at our hotel. We appreciate the positive comments as well as the feedback. You will be excited to learn that Fairfield Inn will be going through a breakfast refresh in 2013 and we will have a few different food offerings.We hope you are able to come back next year and experience it with us! Thank you again!
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Beeche
Level 4 Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 20, 2012

Stayed here several times. This trip had several small problems. No towels one night, no regular coffee, cream and sugar another night. Icing on the cake was a $1.50 per night "Safe Warranty Charge". Not a lot of money but just another Bull@%#it fee to gouge the traveler. Have never seen this before at any other Hotel.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeraBarr, General Manager at Fairfield Inn & Suites Las Vegas South, responded to this review, July 25, 2012
Thank you for bringing these concerns to our attention. I do apologize that you encountered these issues at our hotel. We are sharing these comments with our staff to better improve our hotel services. In regards to the safe charges, we do rebate the charges if our guests do not utilize the safe. Again thank you for bringing these matters to our attention. I would love to have the opportunity to make this up to you so please feel free to contact me.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Las Vegas South

Property: Fairfield Inn & Suites Las Vegas South
Address: 5775 Dean Martin Dr, Las Vegas, NV 89118-3192
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #116 of 262 Hotels in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Las Vegas South 2.5*
Number of rooms: 142
Official Description (provided by the hotel):
The recently refreshed Fairfield Inn & Suites Las Vegas is the ideal choice of hotels near Las Vegas Airport. We're located just a half mile from the world-famous Las Vegas Strip, South Point Hotel Casino and Spa and only 3 miles from McCarran International Airport, with convenient access to I-15 and 215 Beltway. Enjoy free shuttle service to and from Mandalay Bay, Aria Resort and Casino and Town Square Las Vegas. We also provide one-way departure service (no arrival service) to McCarran International Airport. ... more   less 
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Also Known As:
Fairfield Inn And Suites Las Vegas South
Fairfield Inn & Suites Las Vegas South Hotel Las Vegas
Fairfield Inn Las Vegas
Fairfield Las Vegas
Las Vegas Fairfield Inn

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